Google Certified Agency | mobile | web | AI
Miquido is a full-service software development partner that aims to solve business challenges with cutting-edge technology and data-driven research. Full-service because we can do it all:
- Web & Mobile Development: Frontend, Backend, Android, iOS and Cross-platform apps
- Artificial Intelligence: Data Science, Machine Learning, Computer Vision, NLP
- Product Design & Strategy: Product strategy, Workshops, Market research, Prototyping & usability testing, UX/UI Design
- Team Augmentation: Building, managing & scaling development teams
With 10 years of professional experience, we know exactly how to transform bold business ideas into exceptional digital products. We've delivered 150+ solutions for Fintech, e-Commerce, Healthcare, Entertainment, and many other industries, with 9/10 of our projects coming from referrals. Put simply - we get it done. What can you expect from us?
- 360° services - We take care of the entire life cycle of a digital product. Tangible results, right on schedule - 2 days for an estimate, 2 weeks for the prototype, 3 months for the MVP
- Transparency - You will always be up to date with the status of your project ensured by direct communication with our team
- Business-oriented process - We make sure your business goals are addressed. It's not just code for us, it's the entire journey that matters
- Long-term partnership - The product release is just the beginning! We support you during the implementation and stay by your side afterwards for maintenance and growth
We're a Google Certified Agency, covered by Time & Forbes, named Top Mobile App Development Company in the UK, selected by brands like Abbey Road Studios, HelloFresh, Nestle, Skyscanner, BNP Paribas. Check our portfolio!
At Miquido, we are preparing our client's businesses to reap the greatest benefits from the world dominated by technologies. Whether you go for our end-to-end web, mobile & consulting services or the augmentation model - we're here to strive for your excellence and growth.
2 Languages
- English
- Polish

headquarters
other locations
Mobile App Dev for International Music Group
the project
"They not only delivered such a great, user-friendly app, they also paid a lot of attention to every detail."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the project manager at Warner Music Group.
For what projects/services did your company hire Miquido, and what were your goals?
We wanted to develop an internal app for our leadership conference. We hired Miquido to develop the entire app. Our goal was to create an interactive app, with heavy visuals, push notifications. We needed it to be user friendly too,
How did you select this vendor and what were the deciding factors?
We searched for online app developers through our contacts. We shortlisted to 4. After speaking to Miquido, we decided to go with them based on their past projects, their costs, design capabilities and their teamwork/ expertise. They had a great dynamic, and knew exactly what we were envisioning to create from the moment we discussed and shared our brief.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a very specific idea of what we wanted the app to look like, and Miquido understood our vision and objectives straight away. So we didn't even have to spend too much time in discovery meetings. We provided them with our designs and they always incorporated every feedback we had and delivered revised versions.
One of the most crucial part of the project was going through our internal compliance and security protocols, and Miquido were on top of it every time, ensuring the app featured all those required specs. The app was then ready for app submission and we got less than 24h turnaround approval from the App Store.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with 1 account manager and predominately with 1 project manager and 2 app developers. They were just simply great with
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our leadership team were so impressed on how easy the app was to use. It actually exceeded all expectations!
Describe their project management style, including communication tools and timeliness.
The whole team was super easy to communicate with and extremely accessible for any little query we had! We had weekly meetings, and were speaking constantly on Slack. Everything was delivered within our tight timeline. They actually managed to deliver ahead of schedule, which as great, as that gave us enough time to test and make sure we were satisfied with all aspects of the app before going live on the App Store.
What did you find most impressive or unique about this company?
They not only delivered such a great, user-friendly app, they also paid a lot of attention to every detail. They really got involved in every aspect of the features of the app, and most importantly, they were always always available to answer us any questions we had
Are there any areas for improvement or something they could have done differently?
Not really!
Focus
Portfolio
Skyscanner, Dolby, BNP Paribas, Santander Bank, TUI, Play, HelloFresh, Onkyo Music, Warner Music Group, Empik, HID, Aviva, AXA, Nestle, Herbalife, SBAB, Pando, Nextbank, Abbey Road Studios, Klassik Radio, Qubit, Imagination Technologies, 7digital, Goodlord, Lepaya, Global Eagle, Shepper, PZU, Brainly, Picniic, Which?, VhedaHealth, Concirrus, MQA

Skyscanner Cars - car rental app for travellers
For Skyscanner, which launched the most popular flight search application in the world, with over 35 million downloads, we designed the Skyscanner Cars application, available on both iOS and Android platforms.
Thanks to this solution, users can easily search for car rental offers around the world in just a few seconds. Special filters, like location, vehicle type or fuel type allow each user to choose the best rental offer from over 30,000 points located at airports and cities around the world.
A unique feature of the application is the ability to choose the "last minute" option, thanks to which the user can rent a vehicle in almost any place on excellent terms.

Dolby On - Record high-quality audio on the go
Dolby On is an audio recorder and sound editor that uses cutting-edge Dolby audio technology to record and edit voice, music, video, and more. Record live music and videos, import audio from your library, or broadcast directly to Twitch or Facebook Live. The app allows you to add a variety of studio effects such as noise reduction, limiting, spatial audio, EQ, and more.

BNP Paribas Simple in-app bank account management
BNP Paribas is one of the largest banks in Poland. As part of our close cooperation with the bank's internal team, Miquido is responsible for creating and developing individual modules of the GOmobile mobile application.
In addition to standard features for this type of application - like account access, transaction history, charts, products owned - it has integrated Apple Pay and BLIK mobile payment systems. It also allows you to purchase GOtravel travel insurance in a few simple steps, streamlining the entire process by, for example, filling in most of the data on behalf of the user.
The application meets all security standards required by law.

Abbey Road Studios - An award-winning Flutter app
Topline by Abbey Road Studios. The first-ever music application which lets artists save their music ideas instantly and accurately before the moment is gone.
It enables to record your tracks, add lyrics, share files and sync them easily to the cloud, saving space on your device.
The Miquido team created the native iOS app and its version in Flutter in just 10 weeks, overcoming the audio latency issues on Android.
The results speak for themselves: Topline was officially featured on Google I/O in May 2018 and Flutter Live 2018. It was also showcased by Google in a series of Flutter Developer Stories and announced as a winner of the UK App Awards 2018 in 2 categories.

HelloFresh - an app for $2.9B unicorn
HelloFresh is a company with over a million active subscribers, providing access to healthy, organic food, delivered directly to the door of its customers.
The distinguishing feature of the HelloFresh shopping model is the fact that customers receive the exact amount of products required by the preselected recipes for a given week.
This fits perfectly into the popular zero-waste movement, aimed at reducing food waste.
The whole process is supported by a modern mobile application for both the Android and iOS platforms as well as an online customer panel. Users were given the opportunity to view the HelloFresh offer and recipes in an attractive visual layout.

TUI - travel management app for TUI customers
TUI Group is one of the biggest travel & leisure companies in the world. Our fruitful cooperation with the Polish branch resulted in a great solution, which brings dream trips to a smartphone screen.
Search & reserve chosen journeys /destinations whenever you have free time to spare. Won't miss any Last Minute and First Minute offers, new destinations or some other extras from TUI.
Miquido was responsible for UI design and application development for platforms iOS and Android.

HerbalifeGo - buy Herbalife products in-app
HerbalifeGO simplifies the process of ordering Herbalife products in a user-to-user model, planning your meal schedules and monitoring your fitness results. It’s an all-in-one solution to manage your diet.
The Miquido team developed the app in 6 months, and enabled Herbalife to present their app at their annual Extravaganza event.
The biggest challenge in the creation of the system was the preparation of a flexible purchasing process, individually adapted to the specifics of 56 countries.

EmpikGO - ebooks and audiobooks on mobile
Empik is known as the Polish Amazon. Over the years, the country's largest and most recognizable bookstore network has expanded its range, offering a wide variety of products. However, the book market is still a priority. Therefore, Empik, wanting to keep with the times, asked Miquido to create extensive mobile applications, allowing access to the largest e-book and audiobook database in Poland.
The apps enable not only the purchase and assignment to the user's library, but also convenient listening (extended by many functions, such as changing the playback speed, virtual bookmarks, etc.) and the ability to read on mobile devices. The application, as one of the first on the Polish market, has a dedicated integration with Android Auto and Apple CarPlay.
The key element of the offer is the ability to purchase one of many subscriptions (for all books, for school reading, children's books) and virtual reading without having to buy each item separately. One monthly fee is enough for everything.

Aviva - CRM app for insurance agents
As one of the biggest insurance companies in the world, Aviva owes its success to their greatly flexible, customer-oriented approach. With that in mind, their sales team needed a mobile solution to improve their sales processes and help with customer relationship management.
The Miquido team jumped into the challenge and delivered a solution that allows Aviva agents to optimise the management of their prospects. Besides this, the app helps the Aviva sales team organise their calendars and create reports from meetings with insurance prospects.
Direct reporting to company headquarters, with the support of geolocation, push notifications and an extensive sales lead reporting module allows Aviva to increase efficiency and plan sales.

Mobile app managing Play (telecom) users’ accounts
One of the largest mobile operators in Poland, Play, became known for introducing the largest technological innovations into its infrastructure. It was no different in the case of their mobile application, whose main task is offering the ability to comprehensively manage services and the accounts of subscribers to the Play network from a smartphone or tablet.
The application allows users not only to verify the current status of their subscription packages, but also to manage them; downloading current invoices and paying them (also using Apple Pay), or managing child subscriber accounts. An important element is also the ability to quickly contact technical support using the built-in messenger.
The application design was created taking into account the latest market trends and extensive feedback from solution users.

YouMap
Unique mapping solution for those who love to explore the city. YouMap is a social media app that enables you to create your own world and stay up to date about the things you care about.
You can learn more here: https://youmap.com/
Mapping what’s happening

NextBank - banking solutions for 20+ banks in Asia
Nextbank is a technology company, which provides cloud banking solutions to 20+ banks in Southeast Asia.
Over the course of 3 years, Miquido developed several systems for Nextbank: Cloud Core Banking, Web Internet Banking, Mobile Internet Banking, Agency Banking, AI Credit Scoring and more. With the help of machine learning methods, our team created an automated scoring engine, which achieved 88% ROC AUC score and therefore can precisely identify high-risk loans. The solution has been already deployed in seven banks and processed more than half a million loan applications.
Our fintech solutions have been awarded multiple times: First, Cloud Core Banking was shortlisted as a finalist of the 2018 Singapore FinTech Awards. A year after that AI Credit Scoring made it to the finals of 2019 Singapore FinTech Awards. In 2020 Singapore FinTech Festival named Nextbank the 2nd best fintech startup in ASEAN countries.

Salve
An innovative solution for delivering healthcare services. Salve is a patient-management platform for clinics and hospitals to interact with their patients.

SBAB
A mortgage loan guide for home buyers.

Pando – Mobile communication tool for doctors
A secure communication tool for British healthcare professionals
Pando responds to the problem of ineffective communication among healthcare practitioners. It simplifies the information flow between hospital staff and gives doctors and nurses more time to do the things that matter.
The Miquido team developed Pando in a way that truly facilitates the work of doctors and healthcare practitioners, saving them up to an hour of their precious time every day.
The app is approved by the NHS.

Smart Reporting
A useful tool enabling radiologists to save time on reports.

Brainly - Platform connecting students and experts
Brainly is the knowledge-sharing community where 150 million students and experts crack the toughest homework questions.
Our team took up the challenge of creating Brainly Content Tool – the web platform for managing the answer requests on Brainly. The solution was the direct answer to the problem of tasks distribution and optimising the workload of answer-providers. We’ve created the Content Tool in a matter of 3 months.
The platform enables the effective arrangement of experts’ responses, easy time tracking and workflow monitoring features.

TripGate by CEE Travel Systems
Multipurpose platform for easy business trip planning.

Onkyo Music - high-res music store
The Onkyo brand is recognized all over the world, mainly due to the hardware it makes that is dedicated to audiophiles.
Keeping with the times, the company decided to set up a modern online store, enabling the purchase of music content in both popular formats, such as .mp3 and lossless, delivering full musical transmission experience. A great feature is the opportunity to purchase songs in a completely new form - MQA files, which are a compromise between the size of mp3 and high-quality sound.
The main assumption of the website was to make the full music catalogue available in an easily readable form on mobile devices.

Winz
Scavanger hunt remastered: now in Augmented Reality.

WattIQ
An innovative IoT solution for managing power consumption.

Lepaya - employee training and knowledge sharing
Lepaya is an SaaS service that allows employers to better introduce new employees into new workplaces. It is a platform that is easily adaptable to the individual needs of each company, as a knowledge base about processes for self-assimilation or contributions to introductory workshops organized by the employer.
Miquido created a comprehensive platform for the Lepaya brand for mobile devices (iOS, Android), enriched with frontend (CMS) and extended backend solutions (API for mobile, API, Super Admin panel in Express Admin), which, using the latest design patterns and technologies, allows for the easy creation and management of a database of courses and articles.

iine Card - turn print media to commerce platforms
iine (former iinecard) provides a plug-and-play solution for publishers in fashion and other industries that converts print media into commerce platforms.
The app scans pictures and opens direct mobile access to shopping online and in retail shops so that users can access all desired brands, services, and products, search for items and their variations, look for on-site shops, and more.
Miquido was responsible for UI design and application development for platforms iOS and Android.

Pure - Radio, podcast & music streaming services
Pure Connect is one of the first radio streaming services in the world, integrated with dedicated speakers manufactured by the British company Imagination Technologies.
Users can easily browse a database of 200,000 podcasts and radio stations, available on demand from anywhere in the world. The application allows content to be shared on social networks, the saving of favourite radio stations and access to content on demand.
Pure Connect allows you to configure Pure wireless speakers (also in multiroom setting) and stream directly to them.

HID
Our team cooperated with HID Global (an established provider of solutions that allow access control) on a fully configurable conference application available for Android and iOS users. The main task of the solution was the ability to use a phone as a virtual admission card to an event. In addition, the application also allows users to see the most important information about the event and generate dedicated vouchers for use on the premises of the event.
Our team was also responsible for preparing the application verifying tickets during events via Bluetooth and NFC. Everything is complemented by a web portal for managing application content profiled for individual events, which includes dedicated functionalities, the configuration of the graphic layer and the possibility of issuing tickets and tickets.
The whole system was implemented during several large events supported by HID.

Klassik Radio
Klassik Radio Select is a unique streaming service that offers the best recordings of classical music, selected by music critics, through a dedicated mobile application.
The application is available in two subscription models, with the option of selecting over 100 channels designed for various moods and tagging tracks that are not consistent with the user tastes.
Klassik Radio Select provides HD audio quality and a graphical layer developed by Miquido that is consistent with the nature of the application. The application has been appreciated by both Android and iOS users, which translated into high scores in both stores.

Aiir
A user-oriented mobile streaming app for music and podcasts

Vheda Health
Vheda Health is an American company operating in the healthcare industry and has set itself the goal of optimizing treatment for companies covered by medical care programmes.
To achieve its goal, Vheda Health planned to create a web platform and mobile applications that would create a platform connecting patients and doctors. The mobile application created by the Miquido team, among other functionalities, allows video conversations with medical teams and provides a preview of treatment plans from phones, which reduces the chance of errors on the patient's side.
Implementation of the application in the Medicare and Medicaid systems in the USA allowed for savings of $17,000 per year for each patient, mainly due to the reduction of hospitalisation and transfer of medical communication to digital channels.

PZU - Voice Assistant
Voice assistant for instant travel insurance
PZU Insurance Assistant is the first application for Google Assistant in Poland that supports the mobile purchase of travel policies with an AI-powered voice advisor. It lets users choose their travel policy on the run, without a single tap on the screen.
The Assistant collects all necessary information, e.g. the destination or the aim of your travel, compares offers, and suggests the best deal for your travel insurance.
We developed the precursory project with no benchmark (none of the insurance companies in Poland had ever used Actions on Google before) and we completed the entire project in less than 6 weeks. The project was developed in a team of Miquido VUI designers, cloud professionals, developers and data science experts.
We started with designing the flow of conversation and building the assistant’s persona. The next steps involved an environments setup, app development and training the Natural Language Understanding algorithms to let the action pass the review and be successfully released.
Today, PZU action analyses the details of the trip and picks the best, personalised deals. For further assistance, it also enables a reminder notification.

MQA, SDK for modern lossless audio codec on mobile
Miquido created a dedicated SDK for mobile software developers from around the world who plan to build applications that support the MQA audio format.
MQA (Master Quality Authenticated) is a new, revolutionary audio format presented in 2015 that maintains very high sound quality and reasonable file size. In 2016, the technology entered the market in cooperation with the Warner Music Group, the official partner of the venture.
New solutions allow users to stream audio files and download them without losing key song elements that are left out of other music formats.

Shepper
Shepper was created to allow business customers to collect data and insights on their physical assets.
The solution is used in the Property industry (property condition checks and inventory) as well as Media (billboard and advertising report), Transport (vehicle inspections & car parks), Utilities (infrastructure and vacant properties) and the Financial industry (insurance claims).
Jobs are placed in the market for the many ‘Shepherds’ that are signed up to the network to perform dramatically reducing the time and cost to deliver critical digital reports on assets.
You can find out more by visiting www.shepper.com.

Picniic app
Picniic is a well-known application that facilitates the organization of family life. It's a common calendar for the whole family, in which each member can see and add events for others.
The application enables common conversations, creating shared task lists, reminders, shopping lists and lets users store important information, like telephone numbers.
Another interesting feature is meal planning - every user can find and recipes or add their own.
Currently, it is one of the most popular applications of this type, and its functionalities have been described and praised by TIME magazine.

Mobile app for a customized conference experience
Miquido, as the organizer of one of the largest conferences dedicated to mobile development (Mobiconf), developed and created a mobile application to be used by its participants.
It allowed, among other things, for streamlining the participant registration process, enabling easy viewing and management of the agenda by individual participants and the choice of preferred thematic paths or specific presentations.
The application is also a source of news and allows Event Partners to interact with users through contests.

Physio - The next generation of home physiotherapy
Together with Centro Clinico Nemo, Google asked the international IT community to join forces and extend a helping hand to those affected by neuromuscular disorders. Our R&D team decided to hop on board and came up with the idea for Physio.
Although the disease itself is incurable, daily exercise is known to improve movement and reduce further muscle degradation. Setting easy access to daily exercise as our goal, we created Physio – an action for Google Assistant.
The app’s functionalities are dedicated both to patients and their caregivers, setting a new benchmark for home physiotherapy. Physio offers a variety of instructional videos and voice-guided exercises, tailored to each patient’s individual needs. The app responds to the high demand for professional exercise plans and the problem of limited availability of physiotherapists.

Planter - AI-powered mobile plant-care advisor
Planter is a mobile app enhanced by AI, developed from scratch by the Miquido team.
Planter’s object recognition module identifies species of plants based on photographs. The app also gives you detailed guidance on how to care for your plant, considering its watering preferences, preferred type of soil, fertiliser etc. All of that to make your plant caring routine easier and more effective.
The Planter project included dataset preparation, custom design of a recognition model based on convolutional neural network and model export to a mobile format.

Hub4Kids - App for volunteer registration process
Hearty Foundation aims to fight social inequalities through education and knowledge sharing. The Hearty team was struggling with the volunteer recruitment process. Using outdated forms and online spreadsheets made the procedure difficult and messy. We reached Hearty with an offer to create a pro-bono solution.
Miquido designed and developed a custom web application form simplifying the volunteer registration procedure. Responding to Hearty’s need for an intuitive internal management tool, we also developed a dedicated multipurpose CMS. The solution helps the Hearty team manage events and organise work for their volunteers.
Our team took care of the design and both front- and backend development.

Walkinn - In-app restaurant reservations and discount system
Walkinn app helps restaurants fill their empty tables by offering discounts to people in the local area. Its initial target were restaurants in London.
The flow is quite straightforward. When a client "grabs" a table, he needs to get to the restaurant within 30 minutes to get the table and obtain the discount.
On arrival, all he has to do is to show the voucher to a member of staff. Tables have to be returned to the restaurant within 1.5 hours of sitting down.
The discount is off client's total bill, i.e. both food and dring.

Monetas app
Monetas has created one of the most advanced financial platforms in the world. It functions at the intersection of a social transaction mechanism with a mobile application and is in no way different from the top competitors in the m-banking sector.
It was created mainly based on Google's design patterns to provide the ultimate simple user experience.
It has a built-in client wallet, enables transfers between users (using QR codes), currency exchange, quick payments between two Android devices, an address book and transaction histories.
To deliver such a limitless experience Miquido developed mobile apps on Android devices, which are part of the entire ecosystem which allows providing financial services without limits.

GreenJinn
Doing shopping is a regular activity. When we do it, we especially value the opportunity to save time and take advantage of special offers.
Among other things, that's just what the mobile application created for the GreenJin brand does. To make it easier for the customer to take advantage of the promotion, the application uses technology to recognise products nearby the user using Beacons (Bluetooth) or Geo-fencing. Thanks to this, the client will not miss any significant promotions.
To provide the most comprehensive solution, it is also possible to make shopping lists in the application.

Forum Ekonomiczne
Mobile app for the Economic Forum organised in Poland.

Timesheets
The AI-powered time-tracking tool for businesses
Timesheets is an intuitive time-tracking solution created for co-operating, multitasking teams. It sums up working hours, tracks time spent on each project or task, and lets you export time reports. Timesheets also has a Custom BI dashboard for invoicing purposes which helps spot irregularities in the reports. That way no working hours are missed.
Timesheets was originally created to answer Miquido’s own needs. Then we realised that lots of other businesses struggle to find an effective time-tracking tool. That’s how we decided to release Timesheets to be used by other companies as well.
The solution is integrated with the most popular tools such as voice assistants (Google Assistant, Alexa, Siri), chatbots (Slack, Hangouts) and plugins (Jira). The design and setup of the Natural Language Understanding engine were created using Google Dialogflow.

Revolt
Revolt is a comprehensive app analytics tool empowering you to better understand user behaviour in any of your applications.
By combining data with Machine Learning algorithms, it can elevate your business to the next level, giving you even deeper insights into your apps.
Built to give the full power of data
- Data collection – One of the best choices for data gathering when you are interested in building custom Business Intelligence dashboards or Machine Learning solutions.
- User identification – Allows you to build the best ML models based on user behaviour. With Revolt, even pre-authentication data can be connected to the user profile after they have logged into the application.
- Sessionization – Allows you to analyse the behaviour of your users, and completely understand their goals and needs. Users flow visualisation can help you answer crucial business questions and improve critical paths in the apps.
- Multiplatform – Works for Web, Mobile and Backend applications.
- High-quality SDKs – To simplify Revolt integration, we have prepared iOS, Android, JavaScript, Go, Python and Java SDKs. Their peak performance was the crucial focus behind their development. All events are queued, stored and sent in packages, in order to ensure they are delivered quickly and efficiently at the same time.

Eat&Joy – Food Ordering Mobile App Development
Eat&Joy is a subscription-based food delivery service, enabling users to choose their daily lunch options from local restaurants in Milan at a reduced price. It’s available as a web and mobile app for both customers and restaurants to manage their orders.
After a series of workshops organised by Miquido meant to specify the scope and general direction of the project, our team became responsible for design, web and mobile development for Eat&Joy. In 3 months time, we were able to deliver a fully functional solution ready to hit the market.

Internal conference mobile application
Warner Recorded Music turned to Miquido with a need for expeditious development of an internal conference mobile application. The 7-week deadline to deliver a fully functional product built with React Native was strict and immovable.
Reviews
the project
Staff Augmentation for Banking Firm
"They are able to adapt to our preferences and work independently without having to involve us in all the details."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Product Manager at SBAB which is a major, Swedish bank which focuses mainly on private mortgage loans.
For what projects/services did your company hire Miquido?
We built a mobile application for both Android and iOS. We hired a complete cross functional team consisting of developers, QA, UX and project manager.
What were your goals for this project?
We wanted to outsource app development to see if it could be a viable option to gain more speed in our development without affecting our other prioritizations.
How did you select Miquido?
We looked at countries which were a match from a cost and cultural perspective. We decided that Poland was a viable option and then selected Miquido from a number of options.
Describe the project in detail.
We had a start up meeting in person and after that worked remotely. A team was then assembled by Miquido based on our requirements and project scope. A project plan was put together and our projected started.
What was the team composition?
We've been working with around 6-10 people simultaneously from Miquido, consisting of project manager, UX, QA and developers.
Can you share any outcomes from the project that demonstrate progress or success?
Miquido has the ability to understand our requirements and preferences and based on that are able to quickly initialize the development.
How effective was the workflow between your team and theirs?
We have had agile ceremonies such as sprint planning, refinement, and retrospectives on a bi-weekly basis. As the Product Manager, I've had weekly meetings with the project manager. We mainly worked in Jira and Sketch.
What did you find most impressive about this company?
Flexible with their approach. They are able to adapt to our preferences and work independently without having to involve us in all the details. They have a skilled workforce with great skills when it comes to design, development and QA.
Are there any areas for improvement?
We would've have liked to have a more fixed team with less rotation. This was partly because of a break from our side between phase 1 and 2 in the project, so some responsibility falls on our side, but it's always challenging to add new people while keeping the speed and knowledge in the project.
the project
Web & Mobile App Dev for Cloud Core Banking Platform
"We're impressed by the Miquido attention to detail and their transparency in everything they do."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Company: Nextbank Software What we do: We provide cloud core banking systems to financial institutions. Role: Chief Commercial Officer and Country Manager for the Philippines.
For what projects/services did your company hire Miquido?
Miquido provided for us the complex services of Web and Mobile Development, Artificial Intelligence, as well as Design. As a result, they created an innovative banking solution - a full software package for running various financial institutions. The final product covers a cloud-based core banking system, mobile and web Internet banking, loan origination, and credit scoring application using machine learning.
What were your goals for this project?
The key focus was to create a bank-in-the-box solution for Southeast Asia, where there are still plenty of countries where people are financially excluded since they live in remote and hardly accessible locations. The far-reaching goal was to gradually introduce financial inclusion by delivering a secure and easily accessible digital solution even in the low connectivity zones of Asia.
How did you select this vendor?
We have shortlisted three vendors from Eastern Europe with strong experience in banking. Then, we have analyzed in detail some of their projects and read some of their articles on industry topics to better understand their expertise. Their clients' feedback was superb and they seemed to offer an excellent quality-to-cost rate, which proved to be true after they delivered the project.
Describe the project and the services they provided in detail.
They were responsible for the full software development process including: UX/UI design, development, manual testing, automated testing, devops and cloud deployment.
What was the team composition?
Resources: We had a dedicated team of 20 specialists that consisted of 3. Android developers, 3 iOS developers, 6 backend developers, 2 data scientists, 3 testers, 3 UX specialists, and PM/scrum master.
Can you share any information that demonstrates the impact that this project has had on your business?
Over 25 banks in the Philippines have already implemented our core banking solution. AI-based credit scoring, and the core banking solution was shortlisted as Singapore FinTech Awards finalists two years in a row and recognized for their impact, practicality, and innovativeness.
It has also helped streamline the businesses of our client banks from an operating cost and efficiency standpoint. Even during this pandemic we are getting a lot of inquiries and interest from other potential bank clients. IT has actually exceeded our goals and targets
How was project management arranged and how effective was it?
We developed a stable working relationship with the team. Miquido people are truly agile and definitively have a can-do attitude. After reaching out to them with any suggestion or query, they always do the relevant research and come back to us with the response. They also give suggestions as to how better we can implement certain features.
What did you find most impressive about this company?
We're impressed by the Miquido attention to detail and their transparency in everything they do. During every sprint, the team always communicates with us about how things would be expected to proceed. They have also a very well-organized and professional process.
Are there any areas for improvement?
A few times we had to wait 3-4 weeks when we requested team extension, but looking at the fact how busy they are it is understandable.
the project
UI/UX Design for Investment Management Technology Company
"Their can-do attitude made us feel like they were part of our internal team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a technology company creating software products for global players in the investment management industry. I am a Product Manager for the project being reviewed.
For what projects/services did your company hire Miquido?
We hired Miquido for UX/UI support (product strategy, workshop, UX&UI design, user testing).
What were your goals for this project?
The main goal was to create innovative and easy to use portal for investment management companies. We wanted to replace extensive reports and Excel files with one UX-oriented application. The challenge was to present all the data in one place and allow fast-check for users.
How did you select this vendor?
We were looking for a company with experienced UI/UX designers and expertise in fintech. The strong portfolio and recommendations were crucial for us to make a final decision.
Describe the project in detail.
We didn’t have a UX/UI specialist on-board, and we were looking for support in these areas. Our primary goal was shaping our product’s vision. Product Designer from Miquido organized a discovery workshop during which we fully defined the scope and set objectives. The next stages of cooperation were: wireframing, prototyping, and usability testing. Miquido was also responsible for UI Design.
What was the team composition?
Our team consisted of a Project Manager, Product Owner, Business Analyst, Developers, and Product Designer (UX/UI) from Miquido.
Can you share any outcomes from the project that demonstrate progress or success?
A very positive feedback was received from 6 presentations of the product to prospective clients.
How effective was the workflow between your team and theirs?
The workflow between team members was really effective, even though we collaborated partially remotely. We held weekly sprint planning meetings where we got updates about what had been done and what we would be working on in the following weeks. We could always rely on them to meet deadlines.
What did you find most impressive about this company?
We enjoyed the work attitude in Miquido. Even though we collaborated only with one person, we felt the company’s vibe. Their can-do attitude made us feel like they were part of our internal team. The discovery workshops held by the Product Designer helped us to understand what we wanted our product to look like.
We were lucky to find a company with excellent technical skills and open to change and doing things differently. They captured our vision and turned it into an attractive interface.
Are there any areas for improvement?
Only minor not worth mentioning.
the project
Custom Software Development for Education Company
"They were able to put together a very strong team on short notice."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Brainly is a global platform where students get personalized learning help and access to world's best educational products. My role is Director of Content. I am responsible for processes, tools and reporting in content operations department.
For what projects/services did your company hire Miquido?
We needed to scale our operations 4 times over couple of months. Previous infrastruture was not stable, didn't allow for good supply/demand planning and execution. Processes required lots of manual work, and were a burden on our data infrastructure.
What were your goals for this project?
Improve speed of answering. Improve focus of answering. Reduce time spent by internal employees on proceses by:
- creating multiple mechanisms of routing tasks
- user Management system
- enable automated reporting of performance, business impact, costs
How did you select this vendor?
Through recommendation from our partners and employees, considering also availability, technology and price.
Describe the project and the services they provided in detail.
Our company has prepared initial plan of deliverables. After initial sync with Miquido and discussion on features' shape and result which we are hoping to achieve, Miquido did estimations of complexity and possible delivery times.
Based on this information we've defined our go-to delivarables and timing. Both parties were heavily involved in defining the final shape of product.
What was the team composition?
Team consisted of front-end and back-end engineers in changing proportions (up to 7 Engineers in total), also a Designer and Project Manager.
Can you share any information that demonstrates the impact that this project has had on your business?
We are not in liberty to share details, but the outcome outperformed our initial estimations in terms of the measured KPIs.
How was project management arranged and how effective was it?
Project management was done by Miquido, with them responsible for delivery of solution and us responsible for delivery of well defined backlog (in a form of problems to solve) and priorities. It was a continuous cooperation from one iteration to the next one.
What did you find most impressive about this company?
I don't know if we were super lucky or if this is a standard in Miquido, but they were able to put together very strong team on short notice. All people involved from Miquido, both Developers, PM, Design, QA or Account Executive were very pro-active and open for discussion regarding the project.
After delivering them well defined backlog, they were able to deliver functional, ready to ship piece of code almost after first iteration, despite the fact, that team was just starting to learn how to work with each other.
Are there any areas for improvement?
We are aware, that initial estimations done for the project were based on some assumptions that did not turn out to be true or be feasible, but they were partially inaccurate and did not take under consideration the effort needed for the team to fully form and learn how to deliver fully.
the project
Staff Augmentation for Medical Software Company
"They have a high degree of professionalism in their interactions and good organization."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a medical software startup that's building a reporting solution for radiologists. Our goal is to create more accurate and detailed medical reports.
What challenge were you trying to address with Miquido?
At the end of 2018, we had a very large partner start to do business with us. Because of this new agreement, we started to see a significant amount of development work come through to us. We were worried that we couldn’t scale up our development team quickly enough, so we searched for an outsourced partner to augment our staff.
What was the scope of their involvement?
Miquido provided developers that were integrated into our team. They worked remotely and helped develop our software. The main distinguishing features of the software were speech recognition and text production. They worked with React and TypeScript on the frontend and PHP and Symfony on the backend.
What is the team composition?
They supplied two people to work on the project with us. Our plan was to start with two developers in the beginning and then potentially scale up from there. However, our partner delayed the project and withdrew the time pressures that we had on our development team, so we just stayed with the two outsourced developers since the ramp-up wasn’t necessary.
How did you come to work with Miquido?
We went through a number of outsourcing candidates and interviewed potential developers. Based on this, we made the decision because they made the most professional impression during the interview. I think it was a good choice.
How much have you invested with them?
We are investing around $15,000 per month.
What is the status of this engagement?
They came on board in January 2019. The project is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
I think it’s very high-quality work. We’re really happy with their services. One testament to their usefulness is that our company continues to employ them even though we don’t strictly need help anymore due to the removal of time pressure.
How did Miquido perform from a project management standpoint?
I think project management worked very well. The main challenge is that they are working remotely and most of our employees are on-site. Considering that, the situation has worked exceptionally well. We also visited their team in Krakow.
What did you find most impressive about them?
They have a high degree of professionalism in their interactions and good organization. Their team differentiates itself through its management approach; their developers stay a long time and have more experience than other partners we’ve had.
Are there any areas they could improve?
Not really. I cannot speak to their long-term project development, but for us, they were very good.
Do you have any advice for potential customers?
I would say you should try out their services. I'd advise visiting them in-person; seeing in Krakow was a good choice. It’s good to see them in-person every once in a while. That’s a good thing to have for a remote working relationship. It’s important to not cut off remote workers from important conversations.
the project
Google Assistant Consulting for Insurance Company
"Miquido presented a very innovative approach."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am Director of Innovation Lab at insurance company headquartered in Warsaw. Our company has over 5000 employees and we serve individual and corporate clients in Poland. I am responsible for testing and implementation of innovative projects in insurance area.
For what projects/services did your company hire Miquido?
Our company wanted to develop an action on Google Assistant (we treat it like a new digital channel of contact with our customers). What is important to mentioned, we care about time to market, so as a result we have decided to outsource this project. We assume that we can learn new tools and technology much better with certified partners.
What were your goals for this project?
We wanted to show up to our clients that we are reactive company for new trends on a technology market. As a result, we gave our customers completely new channel to communicate with. We did not state any tangible outcomes, because we wanted to check if our clients are interested in this sort of solutions (we measured it by number of insurance-leads). What’s more our goal was simple to learn new technology.
How did you select this vendor?
We have gathered list of companies, which were recommended by Google in case of Google Assistant development. Google assure us that they have participated in certification programme and they have passed it. Based on that my team prepared list of 5 companies, which sent us response for RFI.
After that my team (one project manager and one data scientist) developed ordering algorithm which contains such parameters like:
- experience/portfolio
- size
- price
- time-to-market.
As a result, we chose Miquido.
Describe the project in detail.
Once we selected our vendor, we had to specify together logic of application and some technical (especially cyber-sec) requirements. During first weeks, we organized workshops on which we discussed above mentioned cases. After a few iterations and discussions with our business, we finalized the design and architecture of our application, then Miquido have implemented it. In the end we have proceed pentesting procedure. We have passed it and we published our new product. Our action on Google Assistant is available both for iOS and Android. Additionally we decided to add to action some extra futures like: calendar alerts, gathering clients email.
What was the team composition?
From the beginning, we were supported by Miquido’s: project manager, UX-designer, two developers and pentester. The people allocation has change over time (it has strictly depends on phase of a project), but we can assure you that Miquido made it really agile.
Can you share any outcomes from the project that demonstrate progress or success?
We evaluate this project especially by media/press converge. Our project was mentioned in expert’s newspapers from areas like insurance and technology. We are satisfied from the marketing side. We received some feedback from users (for example from Facebook). We hear from them that our application flow and look are decent and user friendly. They are satisfied on existence of new communication channel. What’s more application generated numerous sells leads. The final app doesn’t have bugs or flows. They were enchanted that we were able to deliver such communication channel.
How effective was the workflow between your team and theirs?
The Miquiod’s project manager was easy to communicate with and provides us frequent updates. We used such tools like: e-mail, Slack and Skype to communicate. What’s more we connected over the phone if there was necessary. To manage the workflow we’ve used Jira. Miquido was responding to our feedback very well (they always applied adjustments very fast).
What did you find most impressive about this company?
Miquido presented a very innovative approach. They were always open-minded and capable to deliver reasonable solutions for nature business problem. What’s more they were very engaged in whole project. We appreciated that they were patient during our business proceeding and they were thoughtful while we came up to speed.
Are there any areas for improvement?
No, we don’t see such areas.
the project
Frontend Redesign & Dev for Corporate Booking Tool
"Miquido is dedicated to the customer."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the product manager for a travel booking company.
What challenge were you trying to address with Miquido?
We hired Miquido to assist with frontend redesign and development. We needed a company based in Poland because that’s where our main development team is located.
What was the scope of their involvement?
Our corporate booking tool, which allows users who work for corporations book trips by simply logging in, was outdated when it came to the frontend technology. We talk to an outside designer who created the POC. Based on that, Miquido started drafting a plan for redesigning the software. This included the proposed budgets and technologies. After that, we decided on the scope.
We’re in the middle of the project. The React.js platform consists of many modules and functionalities. We plan on finishing the software design for desktops and mobile devices. The final stage will likely be in June.
What is the team composition?
The team consists of about eight people. We work with a project manager, one to two QA testers, and four frontend developers. There’s a UX designer that creates wireframes and helps with design. From time to time, we work with another UX designer.
How did you come to work with Miquido?
After performing market research and addressing several companies, I picked Miquido because of their technical proposal and presentation. They’re not a huge company and have completed projects for the travel industry.
How much have you invested with them?
We’ve spent £300,000 (approximately 338,000 USD).
What is the status of this engagement?
We started working with Miquido in May 2018, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Clients are pleased with the new design. After launch, usage and satisfaction will be more accurately measured. So far, feedback has been positive.
How did Miquido perform from a project management standpoint?
Our project manager is skilled. I couldn’t imagine working on the project without her. She brings a lot of value due to her experience in the travel industry. We use Jira as our project management tool.
What did you find most impressive about them?
Miquido is dedicated to the customer. Their sales team takes care of the client. They regularly ask how the project is going.
Are there areas they could improve?
No, there are none that I can think of.
Do you have any advice for potential customers?
I recommend working with Miquido.
the project
Mobile App Dev for Banking Platform
“They’re very goal-oriented, actively looking for solutions to every challenge.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the senior project manager at BGZ BNP Paribas. We’re the fourth largest bank in Poland, offering services to a variety of customer segments including retail, small enterprise, and corporate. I’m currently working on a new mobile banking solution for our retail customers, and we plan to expand the application to also include our small business customers.
What challenge were you trying to address with Miquido?
We started this project over a year ago with a different vendor who built the solution from scratch and helped us launch it, but we weren’t satisfied with the final product’s performance. We asked them to follow an agile methodology, and they agreed, but we soon found that they weren’t experienced in that approach. We also ran into several basic and avoidable challenges when integrating the system. Overall, they weren’t capable of completing the solution to our standards.
We needed to find a different partner with experience in Android, iOS, and web-based backend development to help us enhance and complete the application by the end of 2018.
What was the scope of their involvement?
Miquido is supporting the development of a banking solution for our retail and small business customers. So far, they’ve added several new features and functionalities to the original platform, including push notifications, in-app purchases, and video content.
The push notification feature allows customers to receive mobile confirmation alerts for any received or sent financial transfers. Users have to approve the feature, and they can also customize their preferences to allow other notifications.
We partnered with a third-party insurance provider to add in-app purchasing capabilities to the application, offering their products on our platform. Miquido integrated our system with the outside party’s and built the process from end to end. Now, users can calculate their insurance, go through an acceptance assessment, and receive confirmation on the platform.
We’re currently working with the Miquido team to add video content to the platform. A different vendor created a video to help onboard new customers, giving them the freedom to open accounts on their own time. Miquido implemented the video in the application, then built a verification process that requires users to upload a photo of themselves and a photo ID, then compare the two.
What is the team composition?
We work with a team of 10 that consists of two Android developers, two iOS developers, two backend developers, a scrum master, one or two testers, and a UX specialist.
How did you come to work with Miquido?
I’ve only been in my role for two and a half years, but the bank reached out to various vendors for mobile projects before my time. Miquido was one of the agencies contacted. They’re based in Kraków, and we have a location there as well. Our team asked around the city and received multiple recommendations for Miquido. They’d done a few projects with the bank before I started. Initially, we chose a different vendor for this project because Miquido didn’t have much experience in the area of integration. When we needed to find a new partner, we went back to Miquido and found that they’d recently expanded their skill set, so we brought them on for the project.
What is the status of this engagement?
We started working with them in July 2018, and it’s an ongoing project. In the two weeks prior, we had a warm-up period to establish a scope and schedule. We expect to complete this project in 2021, but we plan to extend the partnership to include support and future development work.
What evidence can you share that demonstrates the impact of the engagement?
I don’t have any concrete numbers at the moment, but our scores on both iOS and Android app stores increase every month. We have over four stars and positive reviews in both markets, which indicates that we’re headed in the right direction. I definitely attribute that success to Miquido, given that they built all of our customer-facing features.
How did Miquido perform from a project management standpoint?
We’re following the scrum method, using Jira and Slack to communicate and track our progress. We share code through Bitbucket, as well as some other agile tools on the market. Every stage of this project has been a challenge because we work with multiple outside vendors, but Miquido navigates those relationships efficiently and professionally.
What did you find most impressive about them?
They’re very goal-oriented, actively looking for solutions to every challenge. The team is collaborative but still low-maintenance. We schedule meetings and calls as necessary, and there’s not much outside discussion. They’re straightforward, which we really appreciate. We don’t have to allocate a lot of time for planning, paperwork, and agreements.
Are there any areas they could improve?
It would be nice if they had a system design and architecture specialist to head the project. With other vendors, we spoke to a senior staff member who delegated tasks to the development team. With Miquido, we speak with the entire team throughout each phase of the project. Having a point person in place to handle all of our questions would speed up the whole process, especially in the beginning.
the project
Mobile App Dev & CRM for Nutrition Company
“Their overall professionalism, knowledge, and support make them a great company to work with.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work for a nutrition company and I’m the regional software product manager for Europe, Africa, India, and the Middle East.
What challenge were you trying to address with Miquido?
We wanted to create a customer-facing member app for nutrition coaching. We also wanted someone to develop the backend infrastructure for our product suppliers.
What was the scope of their involvement?
They built native iOS and Android apps for our platform and handled the backend work using Java. We handled all of the design work in-house and provided the initial wireframes, as well as a list of requirements for the developers. They used that to construct all of our platform architecture.
Over the course of our collaboration on this project, we’ve changed and improved it quite a lot. We’ve integrated it with smart tools like wireless scales, so customers can weigh and measure food. We’ve also added e-commerce support, chat integration, and backend address validation through Google. Our apps and backend system are synchronized and fully interconnected, so there aren’t delays or refresh issues.
In addition to building this platform, they also helped us create an internal content management system (CMS) platform and developed all of the microservices involved in the project.
What is the team composition?
We had a team of around eight people, including a project manager/scrum master and developers for our apps, back end, and CMS.
How did you come to work with Miquido?
I’m not sure how we found them. I was involved in the selection process, though, and their team showed the most confidence in their abilities and seemed to be a good match for us.
What is the status of this engagement?
We worked on this project from March–December 2016 but we still have an ongoing relationship.
What evidence can you share that demonstrates the impact of the engagement?
Our users are happy with the product overall. MIquido’s team did a good job of meeting our requests and delivering apps that work well for customers even though they didn’t get much input on the design elements. We’ve also been happy with the functionality and reliability of their products. Our service is up 99.9 percent of the time and if the servers go down, it’s usually the fault of another vendor.
How did Miquido perform from a project management standpoint?
They possessed solid expertise and delivered on their promises. Turnover on the team was low and if someone was replaced, they ensured that the replacement was up to speed on our project. We used Jira to keep track of all the details, which helped make those transitions smoother.
What did you find most impressive about them?
Their overall professionalism, knowledge, and support make them a great company to work with. They deliver consistent quality and communication.
Are there any areas they could improve?
I don’t have anything to add. It’s a real joy to work with them.
Do you have any advice for potential customers?
Be prepared because they’ll turn deliverables around before you’re ready to assign the next job.
the project
Web Dev & UX for Online Music Platform
"Our day-to-day communication was seamless."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am a client operations manager of an agency that offers digital music solutions.
What challenge were you trying to address with Miquido?
We were working with a client to power their music download store that was developed by a third party. We wanted to rebrand and upgrade the store, and we decided that its original builder was not the best partner for that.
What was the scope of their involvement?
We integrated a new Prismic CMS for the site, which was supported by AWS. The project also required a UX redesign. We created a new account page for users, allowing them to manage their personal data and credit cards all within one corner of the website. We made it easier to search for specific content by implementing suggest-as-you-type functionality, showing users musical content containing the first few letters or characters entered.
What is the team composition?
We had one project manager, and at the peak of the project, we worked with four or five developers.
How did you come to work with Miquido?
We had worked with another company prior to working with Miquido, but their project management left a lot to be desired. With Miquido, there was an existing relationship between their CEO and one of our senior executives.
How much have you invested with them?
We spent between £60,000– £70,000 ($79,000–$92,500 USD).
What is the status of this engagement?
Our partnership lasted from April 2017 through October 2017.
What evidence can you share that demonstrates the impact of the engagement?
Our relationship with the client is much healthier because the new site shows our willingness to give them the best possible online store. It has become a bit of a blueprint of a download store for other prospective clients as well.
How did Miquido perform from a project management standpoint?
Our day-to-day communication was seamless. We had a Slack channel, and we also used Jira and Confluence. They gave us regular updates and feedback.
What did you find most impressive about them?
Our project manager understood the functionality of music catalogs and, more broadly, the music industry. They were able to communicate specific information to the development team and guide them very well.
Any advice for potential customers?
It’s important to be clear with requirements and have as much documentation at the start as possible.
Miquido completed the app ahead of the deadline, allowing ample time for thorough testing. They also successfully secured the App Store's approval less than 24 hours after submitting the app. The product itself exceeded the client's expectations and was well-received by the company's leadership.