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UX Audit - Expert Evaluation

UX Audits are a fast and cost-effective way to radically improve your product’s performance. They help identify and solve usability problems to increase competitiveness, and business value. Our usability experts will look at your product from a fresh perspective. They'll spot any UX and UI issues before spending money on development. You'll obtain detailed explanations of identified usability issues. We will also provide you with design recommendations and examples of industry best practices for the future growth of your product.

Features

Small

$1,650

/total

Get a general overview of your product's usability, prioritised solutions to detected problems, and examples of best practices from a user experience expert.

Medium

$3,300

/total

Discover problems and get design recommendations based on recognised usability principles (Usability Heuristics) - created by a world-known usability expert, Jacob Nielsen.

Large

$7,150

/total

Identify potential challenges users might face when performing various tasks in your product. Identified problems are prioritised on a well-known System Usability Scale.

Stakeholder interview & Defining goals

Understanding the business

Understanding the customers

User scenarios evaluated

4

4

4

UX Audit Type

Expert Review

Heuristic Evaluation

Cognitive Walkthrough

Goal

To indicate possible usability issues, which could negatively impact user experience, and quickly fix them.

To assess usability from a broader perspective of renowned principles for interaction design.

To evaluate learnability of a system and assess if users are able to complete their goal.

Focus area

The whole digital product or specific areas of interest.

User scenarios evaluated on predefined conditions.

User activities with predefined success criteria.

Number of experts evalutaing each user scenario

1

2

3

Domain Expert

Detailed report with all the findings

Assessment scale

1 to 3 severity rating of usability problems found

0 to 4 rating scale in regard to violated heuristic (Task Evaluation Sheets )

System Usability Scale (a reliable scale for measuring the usability of each user activity).

Recommendations

Additional deliverables

Examples of best UX practices, tailored to your needs

Summary of areas in which your app can be improved.

Task completion scorecards – for every evaluator.

Delivery Time

1-week delivery

2-week delivery

3-week delivery

Small

$1,650

/total

Get a general overview of your product's usability, prioritised solutions to detected problems, and examples of best practices from a user experience expert.

Stakeholder interview & Defining goals

Understanding the business

Understanding the customers

User scenarios evaluated

4

UX Audit Type

Expert Review

Goal

To indicate possible usability issues, which could negatively impact user experience, and quickly fix them.

Focus area

The whole digital product or specific areas of interest.

Number of experts evalutaing each user scenario

1

Domain Expert

Detailed report with all the findings

Assessment scale

1 to 3 severity rating of usability problems found

Recommendations

Additional deliverables

Examples of best UX practices, tailored to your needs

Delivery Time

1-week delivery

Medium

$3,300

/total

Discover problems and get design recommendations based on recognised usability principles (Usability Heuristics) - created by a world-known usability expert, Jacob Nielsen.

Stakeholder interview & Defining goals

Understanding the business

Understanding the customers

User scenarios evaluated

4

UX Audit Type

Heuristic Evaluation

Goal

To assess usability from a broader perspective of renowned principles for interaction design.

Focus area

User scenarios evaluated on predefined conditions.

Number of experts evalutaing each user scenario

2

Domain Expert

Detailed report with all the findings

Assessment scale

0 to 4 rating scale in regard to violated heuristic (Task Evaluation Sheets )

Recommendations

Additional deliverables

Summary of areas in which your app can be improved.

Delivery Time

2-week delivery

Large

$7,150

/total

Identify potential challenges users might face when performing various tasks in your product. Identified problems are prioritised on a well-known System Usability Scale.

Stakeholder interview & Defining goals

Understanding the business

Understanding the customers

User scenarios evaluated

4

UX Audit Type

Cognitive Walkthrough

Goal

To evaluate learnability of a system and assess if users are able to complete their goal.

Focus area

User activities with predefined success criteria.

Number of experts evalutaing each user scenario

3

Domain Expert

Detailed report with all the findings

Assessment scale

System Usability Scale (a reliable scale for measuring the usability of each user activity).

Recommendations

Additional deliverables

Task completion scorecards – for every evaluator.

Delivery Time

3-week delivery

Examples

$1,650

  • Stakeholder interview & Defining goals
  • Understanding the business
  • Understanding the customers
  • User scenarios evaluated: 4
  • UX Audit Type: Expert Review
  • 1 week delivery

$3,300

  • Stakeholder interview & Defining goals
  • Understanding the business
  • Understanding the customers
  • User scenarios evaluated: 4
  • UX Audit Type: Heuristic Evaluation
  • 2 week delivery

$7,150

  • Stakeholder interview & Defining goals
  • Understanding the business
  • Understanding the customers
  • User scenarios evaluated: 4
  • UX Audit Type: Cognitive Walkthrough
  • 3 week delivery

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