MeritStory

BACKGROUND

Please describe your company and position.

I am the Lithuanian Identity Student Card Project Manager of Lithuanian National Union of Students

Describe what your company does in a single sentence.

Student representation and national student card management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MeritStory to accomplish?

• Taking over development of our webpage from another company.

SOLUTION

How did you find MeritStory?

Referral

Why did you select MeritStory over others?

Good value for cost, Referred to me, Other

What was the size of MeritStory’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We already had a running website developed by another IT company. MeritStory took over the further development from the previous company, developed new features and fixed existing bugs. We already knew exactly what we wanted but we needed it developed, tested and released in a very short period of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Finished project in the agreed timeline
• Developed and tested features that met all the project requirements
• Instant communication to clarify the project requirements
• Fast reaction and bug fixing after releasing project in the production environment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was very smooth and fast. If some of our requirements were unclear, project manager always asked for additional information to fullfill our needs, organised virtual meetings with their developers if needed.

What was your primary form of communication with MeritStory?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their professional attitude and dedication to meeting all of our demands – project features, timeline, management and clear communication.

Are there any areas for improvement or something MeritStory could have done differently?

Everything was great and we will definitely use their services again.

BACKGROUND

Please describe your company and your position there.

I am a project coordinator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MeritStory, and what were your goals?

We wanted to create an app, which is easy to use and has presentable interface.

SOLUTION

How did you select this vendor and what were the deciding factors?

We new about projects MeritStory did before, that impresses us. Main factors to use MeritStory was their professional can do attitude, eager to solve the challenges quick easy and straight to the point communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have presented our idea of the an app, MeritStory suggested the way they can do it and it was more or less how the final version looked like. We had minor implementations in the process to make app more presentable and understandable to the end user. MeritStory provided us with the testing version of an app and after we tested it minor bugs has been fixed and app was ready to use.

How many resources from the vendor's team worked with you, and what were their positions?

We had two persons working with us project manager and project coordinator working directly with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not collected any measurable data at this point.

Describe their project management style, including communication tools and timeliness.

All the communication was flawless. Project manager quickly replied to our emails and provided answers to all the questions raised. Project manager and project coordinator made sure that all the steps to have an app ready on time has been made.

What did you find most impressive or unique about this company?

The most impressive about this company is their attitude; the team does everything to deliver the best possible product.

Are there any areas for improvement or something they could have done differently?

We are completely satisfied with your work. Keep it up.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of a Fintech Company. The Company is expanding its operations in two new countries / markets in Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MeritStory, and what were your goals?

Since maintaining the old CMS (credit managment system) system was too expensive, our initial goal was to completely rewrite it. We also had the idea of creating a self-service portal for our customers. Our goal was to have a scalable solution (CMS + customer self-service) to easily enter new countries / markets.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew the vendor as a reliable expert with experience in this field from previous projects where we worked together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Using Scrum methodology with weekly sprints and fast iterations involving us from the very beginning, they designed and developed the MVP of the CMS using the EasyAdmin bundle on the Symfony framework in just 1 month. Immediately afterward, a customer self-service portal was created using the React framework according to our chosen design system. Towards the end of the work on both platforms, we came up with an idea to create a data aggregation platform that would automate manual work for our managers.

How many people from the vendor's team worked with you, and what were their positions?

There was a team of 6 people:

• Scrum master/Product Owner
• Lead backend developer
• Backend developer
• Lead frontend developer
• Frontend developer
• Quality assurance engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Launching MVP in 1 month was the quick-starter we wanted. In half a year of cooperation, we have brought both the CMS and the customer self-service portal to products that fully satisfy us, and we are ready to launch them in other markets as well.

Describe their project management style, including communication tools and timeliness.

The development was done according to the Scrum methodology, with weekly sprints. The completion date was continuously projected based on the quantity of remaining work and the development team’s historical velocity. Jira was used for project management, Slack was used for daily communication, and Google Meets was used for video calls.

What did you find most impressive or unique about this company?

Transparency, open-mindedness, and a willingness to go the extra mile for the client. They are thorough, professional, and updated on the latest trends and technologies.

Are there any areas for improvement or something they could have done differently?

They seem to be on the right path already. I just want to wish them steady growth.

BACKGROUND

Please describe your company and position.

I am the CEO of DeepFin

Describe what your company does in a single sentence.

AI-powered finance management for freelancers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MeritStory to accomplish?

• Launch new Web based app

SOLUTION

How did you find MeritStory?

• Referral

Why did you select MeritStory over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from MeritStory were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Launched Web App on existing BE solution. Responsibilities:

• IT project management (Scrum)
• Task grooming in JIRA
• FE development (React)
• Testing and delivery

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launched WebApp to production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good fit. Scrum master/analyst was available, responsive and on time. Some extra hours.

What was your primary form of communication with MeritStory?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality of task grooming.

Are there any areas for improvement or something MeritStory could have done differently?

all good