The Mend Packaging

BACKGROUND

Please describe your company and your position there.

We are into D2C consumer products category.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Mend Packaging, and what were your goals?

Product packaging, gift boxes, paper bags, jute bags, labels and stickers.

SOLUTION

How did you select this vendor?

We found a list of eco-friendly packaging products companies online. We visited The Mend website and explored their products portfolio. We placed and an inquiry and got connected to their team. Loved the way the handled the inquiry. Response was swift.

Describe the scope of their work in detail, including any steps and the final deliverables.

We sent across our requirement, basis on which we received the proposal. We did a paid sampling round and then went ahead with the final order placement.

How many people from the vendor's team worked with you, and what were their positions?

2 people worked with us, both were co-founders.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our consumers love the new packaging. Our customer loyalty and customer base has increased.

Describe their project management style, including communication tools and timeliness.

It was very smooth, the project was delivered in the committed time.

What did you find most impressive or unique about this company?

Their communication skills, project management, product catalog, and overall approach were outstanding!

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

We were looking for sustainable packaging solutions in India, for our products. We came across The Mend Packaging via their website. It was delight to work with Prianka and Rishika. Great execution of our packaging. Love the quality of the products. Definitely coming back again for more. Thank you Clutch for recommending a reliable packaging partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Mend Packaging, and what were your goals?

Packaging Products

SOLUTION

How did you select this vendor?

Their procurement, quality, process and execution.

Describe the scope of their work in detail, including any steps and the final deliverables.

They manufactured the Mono carton, shipping cartons, paper bags, jute bags, water tapes, boxes and various other products for our brand.

How many people from the vendor's team worked with you, and what were their positions?

2 people, co-founders.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our customers love our products and its packaging.

Describe their project management style, including communication tools and timeliness.

They had a smooth workflow. They were easy to understand and were always available.

What did you find most impressive or unique about this company?

The way they handled our requirement.

Are there any areas for improvement or something they could have done differently?

No.