Mejor Imagen

BACKGROUND

Introduce your business and what you do there.

I am the CEO & Founder of First Digital Solution. We provide end-to-end digital solutions that help businesses strengthen their online presence, optimize performance, and achieve sustainable growth. Our company operates in the advertising and marketing industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mejor Imagen to accomplish for First Digital Solution?

We hired Mejor Imagen to address and remove negative online content that was impacting our credibility and trust. Our main objectives were to protect our brand reputation, improve how our company appears in search results, and ensure that accurate, positive information about our services was more visible to potential clients. We also wanted a clear, ethical, and well-structured reputation management strategy that could deliver measurable results within an agreed timeline.

SOLUTION

What was the scope of their involvement?

Mejor Imagen managed the full scope of our online reputation management project. This included an in-depth analysis of our digital presence, identifying harmful or misleading content, and developing a clear strategy for content removal and suppression where appropriate. Their team handled communication and coordination related to the removal process, ensured all actions were carried out ethically, and monitored progress throughout the project.They provided several deliverables, including an initial assessment report outlining the issues and recommended actions, documented confirmations of content removal or suppression as milestones were reached, and regular monitoring and progress updates. This structured reporting helped us track results and feel confident about the effectiveness of their work.

How did you find Mejor Imagen?

I found Mejor Imagen through an online search and the Clutch site.

Why did you choose Mejor Imagen over other options you considered?

I chose Mejor Imagen because of their high ratings, pricing that fit our budget, good value for cost, a referral, and because their company values aligned with ours.

What is the status of this engagement?

The project started in November 2025 and ended in January 2026.

How much have you invested with them?

We spent less than $10,000 on this project.

How many teammates from Mejor Imagen were assigned to your project?

There were 2-5 teammates from Mejor Imagen assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The impact of our engagement with Mejor Imagen is evident in several clear ways: Search results improvement: Approximately 75% of negative content affecting our brand was removed or suppressed from the first two pages of Google search results. Increased positive visibility: Positive content, such as client testimonials and company profiles, now appears in over 80% of top search results for our brand name. Higher client engagement: After the project, we saw a notable increase in inquiries and conversions, as potential clients felt more confident in reaching out to us. Enhanced brand credibility: Feedback from clients and partners reflected a stronger perception of trustworthiness and professionalism. Structured, measurable process: Mejor Imagen provided documented confirmations of removals, progress reports, and monitoring updates, showing tangible, trackable results throughout the project. These outcomes collectively demonstrate that the engagement had a real, measurable impact on both our online presence and business growth.

What was your primary form of communication with Mejor Imagen during the project?

Our primary forms of communication were in-person meetings and email or messaging apps.

How would you describe Mejor Imagen’s project management?

Mejor Imagen’s project management was exceptionally professional and well-organized. They provided a clear roadmap, set realistic timelines, and kept us informed with regular updates. They were highly responsive to questions and feedback, making collaboration smooth and efficient. All deliverables were completed on time, and they consistently met the milestones outlined in the project plan. Their structured approach gave us confidence that the project would stay on track and produce the results we were expecting.

What did you find most impressive or unique about working with Mejor Imagen?

I was most impressed by their combination of expertise, ethics, and personalized approach. They took the time to understand our business and tailored a strategy that was both effective and ethical. Their transparent communication and consistent updates made the process easy to follow and stress-free. Their ability to deliver visible, measurable results while maintaining integrity set them apart from other agencies we considered.

Is there anything Mejor Imagen could have done better or differently during the project?

Our experience was very positive overall. If I were to suggest an area for improvement, it would be to provide even more detailed, real-time reporting on progress, such as dashboards or live metrics, so clients can see changes as they happen. While their regular updates were clear and informative, a more visual, on-demand view of results could make tracking progress even easier for busy teams like ours.