Medito Digital

BACKGROUND

Please describe your company and position.

I am a Director at Mublo

Describe what your company does in a single sentence.

Shopify agency designing & developping e-commerce stores and helping with marketing & conversion rate.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Medito Digital to accomplish?

• Redesign Store
• Allow B2B sales
• Shopify Expansion

SOLUTION

How did you find Medito Digital?

Online Search

Why did you select Medito Digital over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Medito Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing Shopify store development and improvement, including website updates, feature enhancements, and continuous optimisation of the online store. The collaboration focused on iterative improvements to the website, with clear and direct communication throughout. Key deliverables included multiple rounds of development updates, performance improvements, and strategic recommendations — all delivered without unnecessary complexity and with a genuine partnership approach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website saw consistent and measurable improvements throughout the collaboration, with new features and enhancements delivered regularly without disruption to the live store. The ongoing development process resulted in a noticeably improved user experience and a more capable online store over time. Communication was efficient and transparent, reducing back-and-forth and keeping the project moving forward smoothly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and straightforward. Deliverables were handled without complications, communication was direct, and the team was always responsive to our needs.

What was your primary form of communication with Medito Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very fast at executing things.

Are there any areas for improvement or something Medito Digital could have done differently?

Nothing major no, everything was great

BACKGROUND

Please describe your company and position.

I am the Executive of Krynéo

Describe what your company does in a single sentence.

We formulate and sell hair complement in a form of capsules.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Medito Digital to accomplish?

• Redesign our Shopify theme
• Setup product subscriptions on Shopify

SOLUTION

How did you find Medito Digital?

• Online Search
• Referral

Why did you select Medito Digital over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Medito Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Medito redesigned our entire storefront, optimising our customer journey to improve usability, engagement, and conversion. The project also included the integration of a bespoke subscription solution, enabling recurring orders and helping increase long-term customer retention.

Deliverables included:

• Full UX/UI redesign of our Shopify storefront

• Customer journey optimisation across key purchase flows

• Integration of a bespoke subscription solution

• Subscription management and recurring billing setup

• Store performance and conversion optimisation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned storefront delivered a noticeably smoother customer journey and improved the overall shopping experience. The integration of the bespoke subscription solution enabled customers to easily subscribe to products, leading to a clear increase in recurring orders and stronger customer retention. The improved UX and optimised purchase flows also contributed to better engagement across key pages and a more efficient path to checkout.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Medito demonstrated strong project management throughout the engagement. Deliverables were completed on time, communication was clear and proactive, and the team was always responsive to our needs, quickly addressing feedback and ensuring the project progressed smoothly.

What was your primary form of communication with Medito Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Medito’s ability to combine strong design thinking with deep technical expertise. They not only improved the visual experience of our storefront but also delivered complex integrations that supported our business model, showing a clear understanding of both e-commerce strategy and execution.

Are there any areas for improvement or something Medito Digital could have done differently?

There were no major areas for improvement. The collaboration was smooth throughout the project, with clear communication and strong execution from start to finish.