Media Arts

BACKGROUND

Introduce your business and what you do there.

I’m a nutritionist at Paco Borunda FitSciencie&Soul, a nutrition clinic providing integrated care through medical consultation and exercise prescription for patients with obesity and eating disorders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Media Arts to accomplish for your nutrition clinic?

We hired Media Arts to develop our brand identity, create a logo and visual identity, and position our brand as a psychonutrition clinic based on science. We also wanted to strengthen our social media presence, generate trust, and attract patients. Additionally, we aimed to differentiate ourselves from other nutritionists through an integral approach (nutrition, psychology, medicine, and exercise).

SOLUTION

What was the scope of their involvement?

Media Arts has been responsible for developing our brand identity, including logo design, visual identity guidelines, color palette, and typography selection. The team has also worked on our brand strategy development, graphic design materials, social media content creation, marketing, and promotional materials. Media Arts has also provided support with editing our original video content.

What is the team composition?

We’ve worked with one teammate from Media Arts.

How did you come to work with Media Arts?

Media Arts was referred to me. I chose them because they were close to my geographic location and offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with Media Arts in June 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Media Arts has delivered a professional and consistent brand identity that has significantly improved our image. One of the most valuable outcomes has been the confidence it has given me in my vision. Thanks to Media Arts, I’ve been able to translate the ideas, concepts, and values I want to communicate into a clear and decisive brand — something I’ve always found difficult to express on my own. Media Arts has helped transform my vision into something tangible and authentic.

We now have a complete set of branded educational and marketing materials, allowing us to provide a more organized and higher-quality experience for our patients. Our social media content has become more consistent and visually engaging, helping increase audience engagement and strengthen our online presence. The customized resources, including shopping lists, exercise guides with embedded video links, and educational materials, have also improved patient education and adherence to treatment.

Perhaps most importantly, Media Arts has given us a clear direction and a structured roadmap for our brand. Instead of feeling lost or uncertain about how to communicate our mission, we now have a well-defined strategy that guides every piece of content and every patient interaction. Their ongoing support, excellent communication, and assistance with content and video editing have been invaluable in helping us build our clinic with confidence.

How did Media Arts perform from a project management standpoint?

Media Arts manages the project very professionally and consistently delivers everything on time. What impresses me the most is that they genuinely take the time to research and understand my field before creating anything. Without me having to explain every detail, they use terminology, concepts, and approaches that are common only among professionals in nutrition, obesity treatment, and behavioral health. It’s clear that they’ve studied my work and understand the message I want to communicate, rather than applying a generic marketing approach. That level of preparation truly surprises me.

Combined with their ability to consistently meet deadlines, maintain excellent communication, and provide ongoing support, the entire process has been smooth and exceeded my expectations. We communicate in person.

What did you find most impressive about them?

The level of communication and personal attention throughout the entire process impresses me the most. Media Arts is always available to answer my questions, provide guidance, and ensure I feel confident with every decision. Their patience and the quality of their work are outstanding.

What truly sets them apart is the effort they put into understanding our field before creating anything. They genuinely study our industry, our concepts, and the message we want to communicate. Because of that, I don’t have to spend hours explaining technical ideas — they already understand many of the concepts and terminology used in my profession. That saves me a tremendous amount of time and energy and makes the collaboration feel natural and highly effective.

Are there any areas they could improve?

Honestly, I don’t have any major suggestions for improvement. My experience has been very positive from start to finish. Media Arts delivers on time, communicates clearly, and is always available whenever I have questions or need support.

What stands out is their commitment to understanding my profession and my vision before creating anything. That level of preparation makes the process much more efficient because I don’t have to spend time explaining every technical concept.

If I could suggest one small improvement, it would be to occasionally remind clients that no question is too small and that they’re encouraged to ask about absolutely anything. This is more about my personality than their service — I tend to hesitate because I don’t want to feel like I’m asking too many questions. Media Arts never refuses to answer anything and is always willing to help. However, hearing an occasional reminder such as, “Please ask us even the smallest questions,” would make me feel even more comfortable bringing up every detail I’m unsure about.

Overall, I wouldn’t consider this a weakness in their service. If anything, it’s a small suggestion that could make an already excellent client experience even better.