Max Graphic LTD

BACKGROUND

Please describe your company and position.

I am the Managing Director of Rapsody Travel Bulgaria ltd

Describe what your company does in a single sentence.

Travel agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Max Graphic LTD to accomplish?

• website
• software
• service

SOLUTION

How did you find Max Graphic LTD?

Referral

Why did you select Max Graphic LTD over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Max Graphic LTD were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

With MAXGRAPHIC, we started building our website and internal software, which greatly eased the work. Thanks to them, we are completely switching to online reservations and we were one of the first companies in our area in Bulgaria with such a solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased our sales by about 25% thanks to the online booking system. We have also facilitated and improved the work of our employees, who can give better service to our customers in this way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have easy and fast communication in every respect.

What was your primary form of communication with Max Graphic LTD?

Email or Messaging App

What did you find most impressive or unique about this company?

Striving to understand the business is not to be as useful and efficient as possible in your services.

Are there any areas for improvement or something Max Graphic LTD could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Executive director of PACEL Foundation, Bulgarian NGOs Information Portal (https://ngobg.info)

Describe what your company does in a single sentence.

Managing the Bulgarian NGOs Information Portal (https://ngobg.info) - web portal dedicated to non-profit organizations, active citizens and donors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Max Graphic LTD to accomplish?

• Build and launch the Bulgarian NGOs Information Portal (https://ngobg.info)
• On-going Technical maintenance of the NGO Portal
• Periodic upgrade of functionalities and modules

SOLUTION

How did you find Max Graphic LTD?

Recommendation

Why did you select Max Graphic LTD over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Max Graphic LTD were assigned to this project?

I don't know, different number in different periods

Describe the scope of work in detail. Please include a summary of key deliverables.

Build the the NGO Portal (https://ngobg.info) database and automated services for registered organizations. Periodic updates of functionalities and modules. Technical maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of registered organizations - the biggest database of active non-profits in Bulgaria 
• Number of unique visitors - the most popular web portal with rich content - news, database, library, calendar, funding announcements, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always keeping the deadlines. When issues occurred, immediately informed us about their nature and possible shifts in the time-plan. Very easy to contact and receive answers to questions, advice, etc. Great attitude and care for the client.

What was your primary form of communication with Max Graphic LTD?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by their friendly, professional, and personal approach to the client and the task

Are there any areas for improvement or something Max Graphic LTD could have done differently?

Not in our case