Custom Software Development Mobile App Development Web Development
$200,000 to $999,999
Feb. 2022 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They’re able to communicate clearly and consistently stay on budget, thanks to their customer success manager."

Nov 3, 2022

Head of Product, Fresh Street

Anonymous

Retail
Chicago, Illinois
1-10 Employees
Phone Interview
Verified

A dark grocery store engaged with Matter Product Studio for their web and mobile app development services. The team's tech stack consists of React, Python, Django, Oracle NetSuite, Algolia, and PostgreSQL.

Matter Product Studio is able to reduce the development time by 30%–40% while maintaining the quality of the product. The team is highly consistent when it comes to the budget and timelines, and internal stakeholders are particularly impressed with the vendor's approach to communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for Fresh Street, a dark grocery store that can be accessed through the website and mobile app. We’ve since pivoted into a B2B business model of connecting distributors to retailers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matter Product Studio?

We were looking to build a technical team that could help us develop a web and mobile app.

SOLUTION

What was the scope of their involvement?

Matter Product Studio serves as our primary development partner, helping us improve the original platform and its coding. They utilize React and React Native for the frontend, and Python and Django for the backend.

They’ve also integrated Oracle NetSuite in the backend system, Indigo for product information management, Algolia for search functionality, PostgreSQL for the backend database, and Saleor as a headless CMS.

Moreover, this app is compatible for both iOS and Android platforms.

What is the team composition?

We’re currently working with a team of five people made up of engineers, designers, and a product manager.

How did you come to work with Matter Product Studio?

A good friend of mine referred me to Matter Product Studio.

How much have you invested with them?

We’ve invested about $400,000 so far.

What is the status of this engagement?

Our ongoing partnership started in February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Matter Product Studio has helped cut the development time by 30%–40% without sacrificing the quality of the product.

How did Matter Product Studio perform from a project management standpoint?

They perform well from a project management standpoint, as they’re able to communicate clearly and consistently stay on budget, thanks to their customer success manager. I’m also pleased with how quickly they resolve our issues.

We typically communicate through email, Zoom, Google Meet, and phone and use JIRA and Notion as our primary project management tools.

What did you find most impressive about them?

We’re impressed with their focus on communication and the quality of their engineers and product managers.

Are there any areas they could improve?

There’s nothing they need to improve on.

Do you have any advice for potential customers?

I would advise you to be very clear with what you want and the scope of what you’re trying to achieve to get the most out of your engagement with Matter Product Studio.

RATINGS

5.0

Matter Product Studio

We build it. You make it matter.

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