Mars Translation

BACKGROUND

Please describe your company and your position there.

I am a digital marketer at Allied Digital Software House. We are a digital and IT consulting company that services the IoT sector. Our systems analyze and deliver information for clients’ automation operations and IT and data management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mars Translation?

Mars Translation had to convert Chinese text into English for a client’s query about an IoT bug fix.

How did you select this vendor?

We did an online search for certified and reliable Chinese translation services.

SOLUTION

How did you select this vendor?

We did an online search for certified and reliable Chinese translation services.

Describe the project in detail and what their cost structure looked like.

In most cases, our clients provide documentation in different languages. We now use the team for multiple transcriptions and translation projects.

RESULTS & FEEDBACK

How would you describe/assess the quality of their work?

Mars Translation works quickly to address all of our clients’ queries in a timely manner. We can now share content with our customers more efficiently. We are satisfied with the team’s solutions and execution.

What impressed you about their services?

Mars Translation’s fast turnarounds distinguish them from other vendors, especially our previous partners. The team’s edits and proofreading are accurate.

Are there any areas for improvement?

Mars Translation could communicate more clearly throughout the process.

BACKGROUND

Introduce your business and what you do there.

I am a business development manager at 1C Wireless, a mobile game distributor.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mars Translation?

We were planning to localize our mobile games for various regions, so we needed assistance with translating the interface in multiple languages.

SOLUTION

What was the scope of their involvement?

Mars Translation was brought in to translate the data strings and interface of our mobile games from English to German, Portuguese, and Japanese.

How did you come to work with Mars Translation?

They happened to engage us through email marketing while we were searching for a partner who provided translation services. After testing their team’s abilities, it was evident that their skills would be a great fit for our project.

What is the status of this engagement?

Mars Translation provides ongoing services for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mars Translation has ensured consistency in the quality of our content.

How did Mars Translation perform from a project management standpoint?

They always produce high-quality work within the suggested timeline.

What did you find most impressive about them?

They never fail to deliver the best translations – irrespective of word count, deadline, or target language.

Are there any areas they could improve?

We haven’t noticed any weaknesses on their end.

BACKGROUND

Please describe your company and your position there.

I work for a health and education institution. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mars Translation?

We hired them to translate educational documents, such as certificates and degrees. 

SOLUTION

How did you select this vendor?

We found them on Google.

Describe the project in detail and what their cost structure looked like.

Their translation costs started at $0.05 a word. 

RESULTS & FEEDBACK

How would you describe/assess the quality of their work?

The quality was excellent. We will continue working with them.

What impressed you about their services?

They worked quickly and delivered high-quality work.