Maken Media

BACKGROUND

Please describe your company and position.

I am the Owner of Sweet by Bri

Describe what your company does in a single sentence.

Sweets by Bri makes custom cakesicles and chocolate-covered treats for birthdays, parties, and special occasions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maken Media to accomplish?

• Reach more local customers through Facebook and Instagram ads
• Create professional product photos with a branding shoot for Sweets by Bri
• Build a Shopify website to showcase my treats and make ordering easier

SOLUTION

How did you find Maken Media?

Online Search

Why did you select Maken Media over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Maken Media ran Facebook and Instagram ads for Sweets by Bri and built a Shopify website to showcase my treats and allow customers to order online. The project included Meta ad campaigns and a completed Shopify storefront.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In my time working with Maken Media, Facebook views increased by 98.3%, messaging contacts increased by 154%, and new follows increased by 60%. These results show increased visibility and more people contacting the business. The Shopify website also launched, giving customers a dedicated place to browse products and order online. Exact sales and website traffic figures are not available.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maken Media kept the project organized and delivered everything on time. Sam was easy to communicate with, answered my questions clearly, and listened to my ideas. He was receptive to feedback and made adjustments to fit what I needed for my business

What was your primary form of communication with Maken Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the personal attention and having both advertising and website design handled in one place. Sam took the time to understand my business and brought ideas that fit the style of Sweets by Bri. He made the process easy to understand and helped me feel more confident presenting my business online.

Are there any areas for improvement or something Maken Media could have done differently?

I don’t have any specific areas for improvement to share. I was happy with the communication, the process and the finished work.