Makeable

At Makeable, we help growing Canadian businesses understand their customers not just what they do, but why. 

We offer three areas of expertise: Customer Experience consulting, qualitative research (in-depth interviews, focus groups, product testing), and quantitative research (surveys, customer segmentation, tracking studies). Most clients come to us when they're ready to stop making decisions based on gut feeling and start building a real understanding of their customers.

Unlike agencies that deliver a report and disappear, we work alongside your team through implementation. We bring 15 years of research experience across agency and client sides, with background in fintech, retail, and eCommerce.