Madhi AI is an applied AI consultancy that helps companies move from AI experiments to reliable, production-grade AI systems.
We specialize in AI agents, RAG systems, workflow automation, voice AI, document intelligence, text-to-SQL, and custom AI implementations for real business operations.
Our focus is not just on models. We design the operating layer around AI: agent harnesses, context management, memory, tool use, workflow state, approvals, integrations, evaluations, fallback handling, and deployment.
We work closely with client teams in a forward-deployed model, combining AI engineering, product thinking, and operational understanding. This helps us identify the right use cases, map workflows, and build AI systems that fit real business environments.
Our core services include:
• Custom AI agents for operations, support, research, reporting, and execution • Agent harness engineering for memory, tools, state, approvals, and control logic • RAG and context engineering over documents, PDFs, emails, transcripts, SOPs, and internal knowledge • Workflow automation across CRMs, databases, spreadsheets, emails, and internal tools • Voice AI agents for booking, qualification, support, lead handling, and post-call workflows • Document processing and structured data extraction • Text-to-SQL agents and business reporting systems • LLM, SLM, and fine-tuned AI systems optimized for quality, latency, cost, and privacy • AI evaluations, guardrails, and human-in-the-loop review
Madhi AI is best suited for companies that want to reduce manual work, automate repetitive processes, improve decision-making, build internal knowledge systems, or create AI agents that work across existing tools.
We do not just connect an LLM API and call it an AI product. We design, build, evaluate, and deploy practical AI systems that move beyond demos and deliver real operational value.
Madhi AI is a DPIIT-recognized startup by the Government of India and a member of NASSCOM.
Madhi AI offers good value for cost, with project investments ranging from $10,000 to $50,000. Clients appreciate their responsiveness and timely delivery, although some suggest improved upfront discussions on architecture and cost optimization could enhance the experience.
While overall experiences are positive, there is a suggestion for more upfront discussions about architecture alternatives and cost optimization options to enhance project value. This reflects an area for potential improvement.
Strong Project Management
Madhi AI is praised for their project management skills, including timely execution, effective communication, and proactive problem-solving. Their ability to follow up and ask pertinent questions is highly appreciated by clients.
Proficient in AI Model Development
Madhi AI is recognized for building sophisticated AI models such as a processing layer and RAG system, and an invoice data extraction model. Clients value their ability to handle complex data processing tasks and deliver structured, retrievable data.
Excellent Client Support
Clients commend Madhi AI for their availability, responsiveness, and flexibility in addressing issues, reflecting strong support and commitment to client satisfaction throughout project engagements.
Significant Accuracy Improvements
Clients report substantial accuracy improvements, with figures like a 75% boost in data processing accuracy and a 90% improvement in invoice data extraction, showcasing Madhi AI's effectiveness in enhancing data handling precision.
Comprehensive Documentation and Knowledge Transfer
Madhi AI provides thorough documentation and knowledge transfer, ensuring clients can maintain and utilize the systems effectively post-development. This support aids in ongoing usage and maintenance.
AI AgentsAI DevelopmentCustom Software Development
Confidential
May - July 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed us most about Madhi AI was their deep AI expertise."
Jul 10, 2026
Founder & CEO, Prolync Infotech Pvt Ltd
Rahul Kannan
Verified
Information technology
Chennai, India
11-50 Employees
Online Review
Verified
Madhi AI integrated AI capabilities into software products for an AI technology company. The team handled AI strategy, model integration, API implementation, testing, optimization, and deployment support.
Madhi AI helped the client plan AI capabilities across the product ecosystem and supported implementation. The client was satisfied with the engagement and the integration improved functionality. The team communicated clearly, delivered milestones on schedule, and responded quickly to feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of Prolync Infotech Pvt Ltd
Describe what your company does in a single sentence.
Prolync Infotech Pvt. Ltd. is an AI-driven technology company that develops scalable software products and custom digital solutions for businesses and organizations. We specialize in building intelligent platforms that streamline operations, automate workflows, and enhance productivity through modern technologies. Our services include: Custom Web and Mobile Application Development AI & Machine Learning Solutions SaaS Product Development ERP & Business Management Systems Workflow Automation & Process Digitization Cloud Solutions & API Integration UI/UX Design and Digital Transformation Consulting We also develop proprietary SaaS products focused on improving business efficiency, collaboration, and data-driven decision-making. Our goal is to help organizations accelerate their digital transformation with secure, scalable, and innovative technology solutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Madhi AI to accomplish?
Integrate AI capabilities into our product to deliver smarter, more intelligent user experiences
SOLUTION
How did you find Madhi AI?
Online Search
Referral
Why did you select Madhi AI over others?
High ratings
Great culture fit
How many teammates from Madhi AI were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The engagement focuses on integrating advanced AI capabilities into our software products to enhance functionality, automate workflows, and improve user experience. This includes AI strategy, solution design, model integration, API implementation, testing, optimization, and deployment support.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successfully Plan AI capabilities into our product ecosystem.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Madhi AI demonstrated strong project management throughout the engagement. They maintained clear communication, provided regular progress updates, and delivered key milestones on schedule. The team was highly responsive to our feedback and evolving requirements, adapting quickly to changes and offering practical solutions when needed. Their collaborative approach and technical expertise ensured a smooth implementation and successful integration of AI into our product.
What was your primary form of communication with Madhi AI?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about Madhi AI was their deep AI expertise, clear technical guidance, and solution-oriented approach. They took the time to understand our product vision, recommended the right AI technologies, and provided practical guidance throughout the implementation process. Their responsiveness, professionalism, and ability to simplify complex AI concepts made them a valuable technology partner.
Are there any areas for improvement or something Madhi AI could have done differently?
At this stage, we are satisfied with the overall engagement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
RAG System Development for SaaS Company
AI DevelopmentCustom Software DevelopmentGenerative AI
Confidential
Jan. - Feb. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their knowledge of building a RAG system and analyzing a huge volume of data was impressive."
May 31, 2026
Founder, Wisibl
Chitrakannan B
Verified
Information technology
Chennai, India
1-10 Employees
Online Review
Verified
Madhi AI developed a processing layer and RAG system for a SaaS firm. The team built the ingestion layer, fine-tuned models, stored data as an embedded vector, and provided tools and documentation.
Madhi AI delivered retrievable structured data, boosting the client's accuracy level by 75%. They were on point with execution, had timely follow-ups, and asked the right questions. The team was also praised for their knowledge of building a RAG system and analyzing a huge volume of data.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of Wisibl, an AI-powered workspace for product teams that automatically captures, organizes, and structures all product-related conversations and decisions, making information easily searchable and enabling the generation of up-to-date documents.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Madhi AI?
We wanted to build a processing layer that analyzes huge unstructured data and converts it into a structured and retrievable graph.
SOLUTION
What was the scope of their involvement?
Madhi AI handled the processing layer and the retrieval-augmented generation (RAG) system. They built the ingestion layer to take in the unstructured data, fine-tuned the models, and stored the data as an embedded vector to query it using the RAG system. They also gave us the tools and the necessary documentation.
What is the team composition?
We worked with 2–5 teammates from Madhi AI.
How did you come to work with Madhi AI?
Someone referred Madhi AI to us. We chose them over other options because they were a great culture fit, offered good value for the cost, and had company values aligned with ours.
How much have you invested with them?
The project cost is confidential.
What is the status of this engagement?
We worked together from January–February 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Madhi AI delivered retrievable structured data. Our accuracy level was boosted by 75%.
How did Madhi AI perform from a project management standpoint?
They were really on point with execution. They had timely follow-ups and asked the right questions. The project was done on time. We communicated through virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
Their knowledge of building a RAG system and analyzing a huge volume of data was impressive.
Are there any areas they could improve?
They were pretty good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
AI Dev for IT Company
AI Development
Machine Learning
Confidential
May 2025 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
3.0
Willing to Refer
4.0
"Madhi AI is always available to help and is very responsive throughout the project."
May 12, 2026
Lead Consultant, IT Company
Anonymous
Verified
Information technology
Surbiton, England
11-50 Employees
Online Review
Verified
Madhi AI has developed an AI model capable of extracting structured invoice information from different invoice formats. The team has extracted key invoice fields, optimized the model, and validated it.
Madhi AI has successfully automated invoice data extraction, reducing manual effort and improving processing speed. The client has seen a 90% improvement in accuracy when extracting invoice information and improved operational efficiency for downstream processing.
BACKGROUND
Introduce your business and what you do there.
I’m the lead consultant of an IT company that provides integrated accounting, finance, BPO, and technology solutions to help businesses streamline operations, boost efficiency, and achieve sustainable growth across the UK, India, Sri Lanka, and Australia.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Madhi AI?
We hired Madhi AI to build an AI model to extract invoice information automatically for further business processing. The goal was to reduce manual data entry, improve accuracy, and speed up invoice handling workflows.
SOLUTION
What was the scope of their involvement?
Madhi AI has developed an AI model capable of extracting structured invoice information from different invoice formats. The team has extracted key invoice fields, optimized the model, and validated it to improve extraction accuracy and reliability. Madhi AI has also provided integration support to enable downstream processing and business workflows. The team has supplied documentation and knowledge transfer to support ongoing usage and maintenance. Madhi AI has also supported data collection and training dataset preparation.
What is the team composition?
We’ve worked with 2–5 teammates from Madhi AI.
How did you come to work with Madhi AI?
Someone referred Madhi AI to me. I chose them over other options because they were close to my geographic location, had a great culture fit, and their company values aligned with ours.
How much have you invested with them?
We’ve spent around $10,000–$50,000.
What is the status of this engagement?
We started working with Madhi AI in January 2023, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Madhi AI has successfully automated invoice data extraction, reducing manual effort and improving processing speed. We’ve seen a 90% improvement in accuracy when extracting invoice information and improved operational efficiency for downstream processing.
How did Madhi AI perform from a project management standpoint?
Madhi AI has mostly delivered on time. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.
What did you find most impressive about them?
Madhi AI is always available to help and is very responsive throughout the project. Their support, flexibility, and commitment to solving issues stand out.
Are there any areas they could improve?
Overall, we’ve had a positive experience. If anything, more upfront discussions around architecture alternatives and additional cost optimization options at the beginning of the project could have added further value.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
4.0
NPS
Showing 1-3 of
3 Reviews
Our Story
Arun and Lugman founded Madhi AI to make AI reliable for real business use, not just impressive demos. We build production-grade agentic systems with the right architecture around cost, latency, accuracy, privacy, and governance. Madhi means “intelligence” in Tamil, and that is our north star: helping companies build AI that is trusted by teams, grounded in real workflows, and ready to scale in production.
Meet the Team
Arun KarunagaranCo-founder
Arun is a product and AI systems builder focused on making AI work in production. He specializes in architecture, evaluation, and workflow design, and brings go-to-market depth to build systems teams trust and use in real operations.
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