Advertising
$10,000 to $49,999
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are timely, conscientious, effective, and efficient."

Jul 5, 2022

Vice President, Major Gifts and Campaigns, Southlake Regional Health Centre Foundation

Lesley Ring

Other industries
Newmarket, Ontario
11-50 Employees
Online Review
Verified

Luminate Communications provides content writing services for a charitable healthcare center. They create thank you letters, letters of intent, and proposals for the client's fundraising project.

Thanks to Luminate Communications, the client is able to secure a $300K gifting fund. So far, the team's workflow has been effective, and their overall work ethic impresses the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Charitable foundation of a regional health centre. Vice President, Major Gifts and Campaigns

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Luminate Communications?

We did not have capacity in-house for writing services in support of major gift fundraising. We needed to bolster our ability to complete bespoke writing projects in a timely manner.

SOLUTION

How did you select this vendor?

I worked with Deborah Evans at a previous organization and she is the owner/principal. She was a trusted colleague with exceptional writing skills and I was confident after a personal meeting that her firm would produce quality work on time and on budget.

Describe the scope of their work in detail.

Work included thank you letters, letters of intent (Foundation solicitations), and proposals.

What was the team composition?

Worked personally with Deborah E., owner/principal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Proposal helped to secure a $300K gift with other solicitations in play. Bolstered internal capacity, supported donor retention through effective thank you letters.

How effective was the workflow between your team and theirs?

They are timely, conscientious, effective, and efficient.

What did you find most impressive about this company?

Responsive. Nimble. Work completed to high standard on time and on budget.

Is there any area for improvement or anything that could have been done differently?

RATINGS

5.0

"Excellent work. Wouldn't hesitate to use again or refer to others."

Luminate Communications

Creating content that connects

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