Lumena

BACKGROUND

Please describe your company and position.

I am the Owner / Manager of Hidden Lakes LLC

Describe what your company does in a single sentence.

My company offers a vacation rental home in northern Wisconsin.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lumena to accomplish?

• Goal 1: Create a quality website for my business.
• Goal 2: Create the website at a reasonable price.

SOLUTION

How did you find Lumena?

Referral

Why did you select Lumena over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Streamlined process

Describe the scope of work in detail. Please include a summary of key deliverables.

Lumena created a multipage website for my small business. The project was a three-week endeavor where Lumena skillfully balanced my ideas with their own expert suggestions, ensuring a smooth and collaborative process. The final product was a professional and attractive website, delivered at a reasonable cost, that effectively represents my business online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project with Lumena include the successful completion of a professional and visually appealing multipage website within a three-week timeframe. The project was delivered at a reasonable cost, which aligns with my budgetary goals. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lumena's project management was efficient and responsive. They delivered the completed multipage website on time, finishing the project within the planned three-week timeframe. Throughout the process, they were attentive to our needs, skillfully incorporating our input while also offering valuable suggestions of their own.

What was your primary form of communication with Lumena?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Lumena was the exceptional quality of the end product. The website they delivered was not only professional and visually appealing but also exceeded my expectations in terms of design and functionality. Their ability to transform my ideas into a polished, attractive website that perfectly represents my business online is what truly set them apart.

Are there any areas for improvement or something Lumena could have done differently?

There is nothing I would suggest for Lumena to improve.