Logic Mount

BACKGROUND

Please describe your company and position.

I am the CEO of Support Revolution

Describe what your company does in a single sentence.

We replace Oracle and SAP's software support and maintenance, and guarantee to save our customers at least 50% on what they were paying the vendors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Logic Mount to accomplish?

• Interfaces to Salesforce were unreliable and regularly failed
• We neeeded better MI from Salesforce Analytics

SOLUTION

How did you find Logic Mount?

Online Search

Why did you select Logic Mount over others?

Good value for cost

How many teammates from Logic Mount were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We use Salesforce for all of our Management Dashboards and load data from lots of systems into Salesforce to have a single portal for Management Information. Loads written by another development company failed regularly for data issues as they were not trapped in the code. We also needed a bespoke Analytics Studio dashboard building and were struggling to find a company with expertise in this.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Issues were resolved first time, and they had a great understanding of what we needed and were asking for. They were also honest and offered the best price. We knew the first piece of work we had was small but we did not have the skills in-house. Others tried to rip us off and quoted up to 10x as much. Logic Mount did a great job, for a low price, and fast. 

They earned our trust and we gave them another 2 larger projects afterwards. They are now our "go to" supplier for all Salesforce customisations !

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, on budget and with high quality. We highly recommend them !

What was your primary form of communication with Logic Mount?

Email or Messaging App

What did you find most impressive or unique about this company?

The most refreshing thing was their honesty. They did not over estimate or under deliver. They were ahead of other bidders by miles !

Are there any areas for improvement or something Logic Mount could have done differently?

No, we highly recommend them !

BACKGROUND

Please describe your company and position.

I am the CEO of ND Brokers

Describe what your company does in a single sentence.

I started this firm with a clear vision, to offer honest and tailored brokerage services that truly serve our clients best interests.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Logic Mount to accomplish?

• To fully integrate Salesforce with our current business system and to increase sales, service, and operational processes is our primary goal.

SOLUTION

How did you find Logic Mount?

Online Search

Why did you select Logic Mount over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Logic Mount were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team implemented a robust Salesforce integration, connecting our internal finance system for quotes. Our custom dashboards for reporting have been a game changer for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementation we have better communication with all our clients. Dashboards were created and supplied by Logic Moun, which made this particular integration a win for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ashfaq managed the project exceptionally well. Ashfaq never missed a deadline, and his team consistently exceeded expectations. They always keep regular communication and attend all meetings.

What was your primary form of communication with Logic Mount?

Virtual Meeting

What did you find most impressive or unique about this company?

Ashfaq managed the project exceptionally well. He never missed a deadline and his team consistently exceeded expectations. They always keep regular communication and attend all meetings.

Are there any areas for improvement or something Logic Mount could have done differently?

Their service surpasses our expectations and we cannot recommend the Logic Mount team highly enough to anyone looking for dependable Salesforce integration.