An AI concierge for SaaS customers to self-service
Hey there, welcome to Locusive. If you've ever navigated the maze of a SaaS tool and wished for a quicker way to find answers, or if you're a CSM feeling the weight of endless queries, we see you. We've been there too.
We've seen time and again how important it is to service customers quickly, effectively, and accurately. Most businesses struggle to get customers everything they want and need when they ask for it. CSMs spin their wheels with data pulls, engineers that should be working on product have to come up with quick queries, and there's no time to service the long-tail of smaller customers that are all trying to gain value from your business or product. That's where the idea for Locusive was born.
Our goal is to create an AI assistant that feels like a guide or concierge for your business. For users, it's about streamlining those moments of "how do I...?" and turning them into "oh, that's how!". And for the CSMs, it's about filtering out the noise, letting you focus on the deeper, more strategic aspects of your role.
We're on a journey to blend technology with a bit of that human touch, making the digital space feel a tad more navigable and friendly. Interested in the evolving landscape of customer success and AI's role in it? Check us out at locusive.com.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
2 - 9
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Year founded
Founded 2023
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