Lizard Global

BACKGROUND

Introduce your business and what you do there.

TIME dotCom is Malaysia’s top fixed-line telecommunications network & solutions provider. The company’s busines segment offers a range of services including managed services, corporate solutions, carrier services, broadband, internet, and more. Bennie is a Product Specialist for TIME providing internet and other related services to consumers, enterprise customers as well as other partners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lizard Global?

As scam calls are constantly the issue for Malaysians on a daily basis, TIME DotCom desires to create a new product concept for a digital solution to tackle these challenges in Malaysia.

SOLUTION

What was the scope of their involvement? 

TIME is able to figure out a clear initial direction for the project goals, solution design, and development, thanks to Lizard Global.

What is the team composition? 

A Product Owner, Designer, Development team (estimations), Commercial Director, and Business Strategist.

How did you come to work with Lizard Global?
Lizard Global was highly recommended by some business owners in Malaysia. We got to know about them through being referred by a person we knew.

How much have you invested with them?

A 2-hour insightful scoping workshop session.

What is the status of this engagement?

Ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Through the scoping workshop only, we were able to align better in terms of project goals, challenges, and ideas with not only our team but with Lizard Global as well.

How did Lizard Global perform from a project management standpoint?

The Lizard Global team involved in the scoping workshop came up with a well-organised Miro Board to lay out all our ideas. It was clear that they were able to understand our project requirement.

What did you find most impressive about them?

One thing that impressed us was their one-step-back effort into understanding all our requirements even before proposing a solution. Their effort in organizing an insightful scoping workshop was valuable to us.

Are there any areas they could improve?

As the project is still in works, we have nothing specific to comment on thus far. Our next step is presenting the tangible results to our procurement department.

BACKGROUND

Please describe your company and position.

I am the Head of design of DIGIWEDO

Describe what your company does in a single sentence.

DIGIWEDO simplifies complicated issues to understandable digital solutions. In this way we help ambitious startups, growing brands and corporates in all sectors with the right strategy, design and digital product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lizard Global to accomplish?

• Collaboration
• Partnership

SOLUTION

How did you find Lizard Global?

networking

Why did you select Lizard Global over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Lizard Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing partnership to complete each others digital services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a digital agency, Lizard Global truly stands out. I have had the pleasure of working with them frequently, and their expertise and professionalism have consistently impressed me. When it comes to tackling projects, Lizard Global has a deep understanding of the digital landscape. Their comprehensive approach and tailored solutions perfectly align with the specific needs and objectives of their clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Collaboration is at the core of their work. As a partner, I have experienced firsthand their dedication to working together closely to our clients throughout the entire development process. Their transparent communication and active involvement ensure that the project management exceeds expectations.

What was your primary form of communication with Lizard Global?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets Lizard Global apart is their well-rounded team composition. With skilled frontend and backend developers, talented UI/UX designers, and experienced data analysts, they have all the necessary expertise under one roof. This holistic approach ensures seamless collaboration and consistently high-quality results. In summary, as a digital agency that frequently collaborates with clients, Lizard Global is a reliable and proficient partner.

Their expertise in tackling projects, collaborative work approach, and well-rounded team composition make them a top choice for anyone seeking exceptional app development services. The fact that the team of Lizard Global consists of guys you can also have a good laugh, chat and beer with makes them a great partner.

Are there any areas for improvement or something Lizard Global could have done differently?

No improvement ideas so far.

BACKGROUND

Introduce your business and what you do there.

Saleduck is an online deal community featuring exclusive online coupon codes from
merchants of various industries, founded by Domingo and now
spearheaded by Sjoerd as co-owner and Chief Executive Officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Automating business flows via AI.

SOLUTION

What was the scope of their involvement? 
Thanks to Lizard Global's innovative software, we've streamlined our internal
processes using the power of artificial intelligence. This cutting-edge technology has
enabled us to significantly increase our efficiency and productivity, providing us with
a competitive edge in the market.

What is the team composition? 
A Product Owner and Developer.

How did you come to work with the vendor?
Lizard Global is a highly reputable brand in the software industry, with a strong
presence in both the Netherlands and Malaysia. Before collaborating with them, we
evaluated multiple companies and ultimately awarded our bid to Lizard Global.

How much have you invested with them?
$20.00

What is the status of this engagement?
Ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Before implementing, we spent around 3 hours per day per headcount on our
internal processes. Thanks to Lizard Global, we reduced this time to just 30 minutes.
As a result, our country managers now have more time to focus on growing the
business.

How did the vendor perform from a project management standpoint?

We've had a great experience working with Lizard Global. Their team is incredibly
hands-on and responsive to any questions or concerns. The Product Owner
assigned to our project demonstrated an exceptional understanding of the
challenges we faced and was able to turn them into innovative solutions swiftly.
We're very impressed with their expertise level and dedication to delivering top-
notch results.

What did you find most impressive about them?
The dedication of Lizard Global to working with cutting-edge technology and their
commitment to achieving perfection in their output is remarkable and a testament to
their strong work ethics. Their ability to adapt to new technologies and invest the
necessary time and effort to deliver exceptional results is truly impressive.

Are there any areas they could improve?
I believe there is always room for growth and improvement. Working with Lizard
Global has been a tremendous success, and I currently don't have any specific
suggestions for improvement.

BACKGROUND

Introduce your business and what you do there.

DEXTR, the easiest taxi app in the Netherlands, helps Dutch travellers with travel by connecting them with local taxis. We connect demand and supply in a simple and quick way.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

The idea started when we saw that there is a mobility gap in rural areas in the Netherlands. After having developed the mobile app with Lizard Global, we went through a design thinking workshop which went deeper into understanding the problems and needs of our target audience.  Based on the results, feedback and mutual collaboration with the team at Lizard Global we can now further enhance the consumer taxi app.

SOLUTION

What was the scope of their involvement? 

Together, we engaged in ongoing activities that began with workshops where we got a better understanding of the needs of our end users in order to develop the application.

What is the team composition? 

We worked together with a SCRUM team during the workshop as well as when developing the application. We had the opportunity to visit their office in Kuala Lumpur to run the workshops with the entire team.

How did you come to work with the vendor?

I was introduced to Jeremy who is the CEO of Lizard Global. We got in touch and together we scoped the MVP.

What is the status of this engagement?

This is an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have an operational application that is available in the app stores.

How did the vendor perform from a project management standpoint?

We have our own product owner who guided us through the whole process in order to create the app. We have regular refinement- and sprint planning meetings where we discussed the progress of the app as well as gave feedback and shared our ideas with them.

What did you find most impressive about them?

We highly appreciate the interactive collaboration with the UX design and development team.

Are there any areas they could improve?

When starting the project we knew what we wanted and for us it was that we had to find a way to work together since different teams were involved. It would help the project collaboration if there is higher transparency and communicative responsiveness.

BACKGROUND

Introduce your business and what you do there.

Iontech, Inc, is one of the biggest distributors of computer and consumer electronic goods in the Philippines. I am the Vice President for Product Management and Marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We have an idea for a new concept and we reached out to Lizard Global for the development part. We started the Workshops for the Digital conceptualization and a proto-type of our ideas. Making this more tangible and disruptive. We completed the user validation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We have an idea for a new concept and we reached out to Lizard Global for the development part. We started the Workshops for the Digital conceptualization and a proto-type of our ideas. Making this more tangible and disruptive. We completed the user validation.

SOLUTION

What was the scope of their involvement?

They will develop the app for us.

What is the team composition?

We got in touch with their Commercial Team, Project Management, UI/UX Design, and Development Teams.

How did you come to work with the vendor?

We found them through Google search and we got in touch via email with the commercial team. After some sessions we found out that Workshops would be the right fit to giving the project a kick-start.

How much have you invested with them?

We invested first in their workshop then we plan to go ahead with the development. Update [08-11-2022]: we started with the actual development of the project. We had a Kick-off meeting, and the process is going smoothly so far!

What is the status of this engagement?

Still active and the next stage is Lizard will provide their quotation for the product development. This has been started by now, and the right team is assigned for going as smooth as possible towards an Minimal Marketable Product (MMP)

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For now, none yet since we are in the early stage. But the workshop we had with them spawned good ideas we have incorporated in the development. This has been started and goes very well.

How did the vendor perform from a project management standpoint?

So far, really professionally. We have yet to see this aspect since we have not yet finalized the project with them.

What did you find most impressive about them?

Professionalism, eagerness to help us and you can really feel their genuine interest and involvement in the entire process. They are knowledgeable in their expertise, and their customer service is top-notch.

Are there any areas they could improve?

The only thing I see where they can add more value to the partnership is to also do in depth research before the workshop about the topic so they can also provide their inputs on the viability of the project.

BACKGROUND

Introduce your business and what you do there.

"We are a full service electric mobility provider for B2C and B2B customers. We sell, rent and maintain low speed electric vehicles.

I'm a general manager at Eco Planeta and my main responsibility is improving our business processes through the usage of technology. "

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

For our rental business we were using a lot of different apps and manual processes. That makes it difficult to scale, is error prone and doesn't give the best user experience. Lizard Global will help consolidate our rental process in one main app ready to scale and at the same time make it easier to retain and improve the quality of our rental business.

SOLUTION

What was the scope of their involvement? 

Lizard Global was responsible for designing and developing based on our requirements and needs. They are also responsible for project management.

What is the team composition? 

The team was comprised of a Product Owner, Scrum Master, Developers and Designers.

How did you come to work with the vendor?

We found Lizard Global on Clutch and based on their reviews and case studies we reached out. After reaching out we found out that we share the same values and outlook on doing business. That is very important for use to build long term and long lasting partnerships. It was also very obvious they use the best technology stacks to build applications.

How much have you invested with them?

We have invested 6 figures so far.

What is the status of this engagement?

Our current project is still ongoing. We plan to go live end of 2022. We have plans for extending our partnership beyond the current scope.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When the project is finished we will have consolidated our rental business in one custom build app, that will make our business much more scalable and provide an easier user experience for our rental customers to book vehicles and our operations teams.

How did the vendor perform from a project management standpoint?

Their project management is solid and they make sure the project keeps moving along. They really stay on top of things. Even when we had to change user stories, because of third party api's not working out.

What did you find most impressive about them?

They really show that they are partners that you can build on. Every day the project progresses, they are thinking more and more like us about our rental business (it is more complex than regular rental businesses) and their value for us becomes more and more.

Are there any areas they could improve?

A small note of improvement. Our application is relatively complex and a lot of new concepts are frequently introduced based on functionalities. To keep everybody on the same page during communication about those concepts, it is good to emphasize and enforce the use of the same names of those concepts (with description) to minimize confusion. In 98% of the cases that went well, but improving it, will make Lizard Global even better to work on it!

BACKGROUND

Introduce your business and what you do there.

I am the Co-owner of The Better Gaming Co, an e-commerce and gaming company based in Singapore.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We saw an opportunity in the market to create a Sudoku game and needed to find the right developer to work with for the project.

SOLUTION

What was the scope of their involvement? 

Lizard Global was in charge of developing both the mobile application (iOS and Android) and the web backend for The Better Sudoku.

What is the team composition? 

During the project, we worked together with different departments, including the UI/UX design team, the assigned developers, and a project manager who made sure the development process ran smoothly.

How did you come to work with the vendor?

While looking for the right developer for the project we reviewed about 5 different proposals from different developers in Malaysia for the project. Lizard Global had the most compelling proposal and experience in the field.

How much have you invested with them?

Around SGD100.000, which translates to approximately 74.000 USD.

What is the status of this engagement?

The Better Sudoku app has been developed and is now available for use in the App Store and Play Store. Currently, we are waiting for user feedback before going into Phase 2 of the project to improve the app and add new features.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Initially, the app was supposed to launch in December 2021 but due to complications in the development and issues with the App and Play stores, it looked like we would miss our December deadline. However, the team managed to pull the resources together to get the launch out in December rather than waiting until January. We really appreciated the efforts that they put in getting the work done on time.

How did the vendor perform from a project management standpoint?

They managed the project well in terms of providing an overview of where we were in the development process at all times. 

What did you find most impressive about them?

Having worked with other developers in the past, when they gave us the first app to test, we were expecting a lot of errors. However, we were pleasantly surprised that this was not the case. Their ability to look into the details of a project and ensure the quality of work is what I find most impressive.

Are there any areas they could improve?

While the project went well, it wasn't without the usual hiccups of a development project of this scale. One area of improvement would be in the precision of the scoping of the project to ensure the project remains within budget. There were some features that we had to cut out of the original scope due to budgeting constraints.

BACKGROUND

Introduce your business and what you do there.

We are an important marine & cargo insurance broker and overall the largest in Belgium. I am heading the service & compliance department within Vanbreda Marine which includes sanctions screening, compliance with regulations, review of policies before issuing and providing general, nautical, technical and insurance practice advice to clients and colleagues.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Tracking of vessels we insure including a warning system when vessels are on a voyage to and are proceeding into risk areas of which insurers must be informed in advance and additional premium (AP) paid under the policy. At the same time a voyage overview including the AP charged should be generated.

SOLUTION

What was the scope of their involvement?

Digital conceptualisation, Web app development, UI/UX design and consultancy

What is the team composition?

Jeremy Raes, CEO and Kaz van Rootselaar, Product Owner, and the team of developers and designers.

How did you come to work with the vendor?

We were in search of a digital solution to assist us in tracking vessels and providing an early warning system when vessels threatened to enter risk zones, after one of the vessels we insured was hijacked by pirates in a high risk area without a proper notification having been received. We got in contact with Lizard Apps to develop such a solution which resulted in the creation of WAPA (worldwide additional premium application).

How much have you invested with them?

Confidential

What is the status of this engagement?

The WAPA platform is almost ready. It is already being used internally but the fleet owner environment remains to be finalised and the whole application security tested (pentest). It is anticipated that this can be rolled out in the course of February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The risk of vessels proceeding into risk zones without detection/notification to insurers has virtually been eliminated in full. Once the fleet owner environment has been implemented, clients can request quotes for voyages, input the relevant data of the voyage concerned directly in the platform and consult an overview of all voyages into risk areas performed by the vessels of their fleet as well as the corresponding premiums.

How did the vendor perform from a project management standpoint?

Excellent

What did you find most impressive about them?

Excellent cooperation, professional advice and proper suggestions to deal with issues along the way during the development which resulted in achieving the tool we wished to develop.

Are there any areas they could improve?

We have gone through the whole process of developing the new platform from scratch in a joint effort by Lizard and Proteus/Vanbreda. We thereby basically accomplished all we wanted to achieve. Having said this, there will no doubt be certain aspects which will require amendment or refinement during the future use of the platform, in particular when linked to our other internal applications.

BACKGROUND

Introduce your business and what you do there.

I am the founder of FeetClinic. We are a startup that functions as an intermediate platform between patients, pedologists, feet products, suppliers, health agencies, and insurance companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We wanted to develop a digital platform, with which users are guided in assessing and finding information about medical conditions, in an attempt to make FeetClinic an authority in the digital pedology field and an official health label in feet healthcare.

SOLUTION

What was the scope of their involvement?

The team hasn’t only helped me but also challenged me to develop my idea further to reach the best outcome. They started by thinking along with me to define what the problem is in order to provide the best solution for my target audience. In a nutshell they were involved in the conceptualization stage, the designing, and developing eventually.

What is the team composition?

Several members of the team helped in creating the application. They have a full-stack development team and it’s a relief to deal with people who specialize in certain verticals while  being developers. Also, with the supervision of the CTO I was always well informed about what’s going on and relaxed to have my project in safe hands. I feel like I have a great partner to rely on for future projects.

How did you come to work with the vendor?

I was introduced to Lizard Global by one of their team while attending an online event.

How much have you invested with them?

15K

What is the status of this engagement?

The project is still in progress.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The communication is great, and the project is still ongoing with the MVP already created.

How did the vendor perform from a project management standpoint?

I believe this is the best part of working with Lizard. I felt  I’m part of the team directly. I was capable of reaching any team member at any time through WhatsApp. You also get constant updates on what is going. Communication was always a problem for me when I worked with freelancers in the past but at Lizard it was totally the opposite . In addition, we have sprint meetings every now and then where they give me detailed updates.

What did you find most impressive about them?

Their guidance and leadership have been vital in developing the application. I felt their desire and commitment to give me the best result possible.

Are there any areas they could improve?

In the beginning of the project there were a few technical hiccups that we encountered, but they were able to stay on top of things and resolve those quickly.

BACKGROUND

Introduce your business and what you do there.

At Jordan, we manufacture, market, and sell branded consumer products, specializing in oral care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We were trying to find ways to engage consumers directly and to determine whether a subscription model for oral care is feasible in Malaysia.

SOLUTION

What was the scope of their involvement? 

Lizard Global guided our team at Jordan through an iterative and agile process in determining the best possible approach to achieve the desired objectives and to address the challenges described above.

What is the team composition? 

The Jordan team together with the team of Lizard Global, comprising of CEO Asia Terence and UI/UX designers Eric and Gwenn.

How did you come to work with the vendor?

I came in touch with Lizard Global through a recommendation by a friend. The structured agile process approach as defined in the proposal gave us the confidence that this approach is the right one to address our challenges.

How much have you invested with them?

Phase 1: MYR 70k ($16.750), Phase 2: waiting for a proposal

What is the status of this engagement?

We have just finalized phase one and are now in the process of discussing continuing our partnership towards the next phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Based on the challenges presented, Lizard has worked with Jordan to craft out the likely targeted consumer audience, develop personas, and go through several remote workshops to develop a probable solution that addresses the objectives of the project.

How did the vendor perform from a project management standpoint?

Very well. UI/UX designers Eric and Gwenn were the main architect and facilitators of the remote workshop, supported by Terence. Workshop preparations were excellent and we were well informed on the objectives of each workshop, as well as how all of it ties together to formulate a prototype as part of the Phase 1 deliverables.

What did you find most impressive about them?

The facilitation and tools used for the remote workshops were excellent. Jordan team members were highly skeptical about the effectiveness of having remote workshops but were pleasantly surprised by the process and the productive outcome of each workshop. They were focused on high engagement. The way the workshop was structured has been highly effective, in terms of duration, expected deliverables, etc.

Are there any areas they could improve?

Nothing comes to mind. and I look forward to continuing the journey onto Phase 2