What evidence can you share that demonstrates the impact of the engagement?
We’ve had a growth of over 500% in organic search results. Before hiring them, we had no formal processes for SEO and content marketing. With their help and experience, we’ve managed to build a truly professional and continual process of delivering content, which we use in our marketing activities and embed into our SEO.
It may have been a little hard for them to start working with the complicated audience that we have, which is highly technical. Livepage has learned a lot and has grown together with us. I’m extremely satisfied with the work they do.
How did Livepage perform from a project management standpoint?
I can call the project manager at any time to ask for the work’s status or additional services. They’re really professional and communication is perfect. It’s comforting to me to know that we can be in touch at any time.
Furthermore, they’re great a preparing and delivering estimates, which can be daunting when there are several tasks and particular dates involved. While it’s not a perfect process, we’re working together to improve on it.
What did you find most impressive about them?
They’re particularly great with SEO. Whenever my team has an idea regarding new content and ways to change up our UX, they’ll make a professional evaluation of our proposal in a pretty short time, and will tell us how it will impact our SEO, rankings, and visibility. I trust their opinion and there hasn’t been a case where they haven’t been right.
Are there any areas they could improve?
They could improve on reaching final deadlines. If another one of their clients needs more time from their experts, we have to wait a bit, which has resulted in us having some misunderstandings in regards to due dates. We’re working on this, though, and it’s not a critical issue.