Web Design
Less than $10,000
Jan. 2018 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They do a perfect job, and my partners are impressed as well — I’ll keep on using them."

Jun 30, 2021

Partner, Law Fim

Anonymous

Legal
Baltimore, Maryland
1-10 Employees
Phone Interview

A law firm hired Legaltech Business to provide website design services. They built the site starting from the client's content and currently perform network and IT support for them.

The client is satisfied with Legaltech Business' efforts in creating the exact platform that they require. In addition to that, they deliver an exceptional IT support service with a communicative and responsive approach. The partner also praises the quality of their products.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the partner of a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Legaltech Business?

We needed someone to design our website.

SOLUTION

What was the scope of their involvement?

We gave them pictures, information, a profile of the partners, the profile of the staff, the business information, and the areas of practice, and they designed a client interface website for us from scratch that details all the information. They’re also responsible for our network solutions and help us set up the security cameras, telecoms, and everything regarding the computer.

What is the team composition?

There are around three people, but my point of contact is the co-founder.

How did you come to work with Legaltech Business?

They were referred by a friend who worked with them.

How much have you invested with them?

We’ve spent less than $5,000 with them so far.

What is the status of this engagement?

We started working together in January 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Legaltech Business does a fantastic job. I give them a target, tell them what I want it to be like, and exceed our expectations. They do a perfect job, and my partners are impressed as well — I’ll keep on using them.

How did Legaltech Business perform from a project management standpoint?

Project management is exceptional — they’re 5/5. Communication is excellent and responsive; we communicate via email mostly.

What did you find most impressive about them?

They deliver top quality. Communication and the quality of delivery are perfect.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — I have no problems with them, and they delivered in every way.

Do you have any advice for potential customers?

Tell them what you want, and they’ll deliver it exactly the way you need.

RATINGS

5.0

Legaltech Business

Law Firm Website Design and Legaltech Consultancy.

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