Leapwise

BACKGROUND

Please describe your company and position.

I am the Head of Product and Technology of an it services company.

Describe what your company does in a single sentence.

We are a provider of a BSS/ OSS platform and a provider of digital security services for end users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEAPWISE to accomplish?

• External workforce
• Distributed customization team for projects

SOLUTION

How did you find LEAPWISE?

Referral

Why did you select LEAPWISE over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Flexibility

How many teammates from LEAPWISE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Customized software development and software design for the integration points with our customers for both products (BSS/ OSS and Security Products)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We worked in an agile development process with defined sprint goals. Therefore, after every bi-weekly sprint, the results were/ are visible and can be measured. The velocity and quality of the work were wanted to have it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, most of the time. Not delivered items or back-and-forth discussions are mainly a result of not clear requirements. Aside from that, changing things happened also in a very short time.

What was your primary form of communication with LEAPWISE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick response times and well-organized. We highly trust their team because they've never let us down.

Are there any areas for improvement or something LEAPWISE could have done differently?

Not right now.