Kualitatem Inc.

BACKGROUND

Please describe your company and position.

I am the Senior Developer of VIA3

Describe what your company does in a single sentence.

Video conference software services for government and private businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kualitatem Inc. to accomplish?

• Make sure production deployments go well by QAing the test environment

SOLUTION

How did you find Kualitatem Inc.?

They were working with my managers prior to my hiring.

Why did you select Kualitatem Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Kualitatem Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During every sprint, Kualitatem will test for errors and look for edge cases with new features that could introduce more problems. They would give us tickets in Azure Devops andthe development team will work on the issues and have Kualitatem double check that all is fine before production pushes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seeing our clients work with new platform versions that were better than the prior.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond very routinely and help keep the development team on their toes. They were able to look into test cases that we didn't think of that definitely pointed out vulnerabilities and/or issues. They always delivered on time.

What was your primary form of communication with Kualitatem Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How they were there to help all of the time and did so with care and an honest interest in making the product better.

Are there any areas for improvement or something Kualitatem Inc. could have done differently?

None that I can think of. Hoping to continue working with them in the future.

BACKGROUND

Please describe your company and position.

I am the Project Coordinator of Virtual Force Inc.

Describe what your company does in a single sentence.

We are recognized for our customer-centric approach that enables us to help with digital needs. Our support begins with ideation and extends beyond the completion of business goals. We are producing reliable, adaptable, and engaging solutions. During our work, we have helped multiple enterprises, and a huge number of startups, and also collaborated with various digital agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kualitatem Inc. to accomplish?

• Functional Testing
• Automation

SOLUTION

How did you find Kualitatem Inc.?

• Online Search
• Referral

Why did you select Kualitatem Inc. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Kualitatem Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For a Web Application, we developed it in Python and needed application testing services from a company. We chose Kualitatem and below are the Key Deliverables: Test strategy. Test plan and estimation. Test scenario. Test cases and test data. RTM. Test summary report. Test closure report. Incident report.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The application was completely tested and all the functionality was passed by different phases of testing. Kulaitatem gave the heads up for the Production Deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was up to the mark. They delivered the items in a timely manner and their representatives usually responded to my needs in a day or 2.

What was your primary form of communication with Kualitatem Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company is purely a QA Testing company that focuses on each and every part of the application by such an eye which a common company cannot do.

Are there any areas for improvement or something Kualitatem Inc. could have done differently?

They can use Chatbots for some FAQs.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of Newbury Consulting, a system implementer with a particular interest in the staffing industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kualitatem Inc.?

We engaged them to automate our complete end-to-end test plan we have for one of the solutions we implement for a client. 

SOLUTION

What was the scope of their involvement?

Kualitatem used open-source software to automate the testing of scripts. The team developed on their platform and put it onto one of our desktops. We plan to move the solution in the cloud, so it’s more easily applied to multiple customers.

What is the team composition?

We worked with about four of five people. There was a sales manager who initiated the process and developed our proposal. We also worked with a delivery manager who was absolutely outstanding, as well as a couple more detailed technicians that have been doing the work.

How did you come to work with Kualitatem Inc.?

They sent me a marketing email which caught my eye. I replied, and from there, we started our collaboration.

How much have you invested with them?

We spent a little less than $20,000.

What is the status of this engagement?

We began working together in March 2020. The first phase we completed in July 2020, and we plan to move forward to the next phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measured their work against our specific test plan, which was a list of about 36 test scripts. Together, we carefully tracked the development, testing, and sign-off of each of those scenarios. Our experience with Kualitatem was excellent.

How did Kualitatem Inc. perform from a project management standpoint?

They performed very well, I was quite pleased. We had one single point of contact, and if I had any concerns, I could email her. She was always very responsive getting back to me. As a team, they were right on budget and timely in their work. 

What did you find most impressive about them?

They have a very low-cost model, and they seem to have a very service-oriented approach to delivery, which I really appreciate. We’re impressed with their work and will be moving forward with the next phase with Kualitatem. 

Are there any areas they could improve?

The only thing we would’ve done differently is going with the option of having the solution start in the cloud. 

Do you have any advice for potential customers?

Have a very well-defined scope. They do testing automation, so you’ll want really well-defined test scripts, and you’ll want to make sure they really understand them before they start coding. We’ve used videos back and forth to communicate problems, which has been very effective.

BACKGROUND

Please describe your company and position.

I am the Quality Team Lead of a supply chain, logistics, and transport company

Describe what your company does in a single sentence.

Port operation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kualitatem Inc. to accomplish?

• Manual testing for Applications of DP world

SOLUTION

How did you find Kualitatem Inc.?

Referral

Why did you select Kualitatem Inc. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Kualitatem Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manual Testing for DP world applications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have set of KPIs to measure the progress /success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver the project in time

What was your primary form of communication with Kualitatem Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They can find experienced resources immediately whenever we need them.

Are there any areas for improvement or something Kualitatem Inc. could have done differently?

Sending the invoices each month end rather than waiting till mid of next month as this will delay the payment.

BACKGROUND

Please describe your company and position.

I am the QA Manager of an it services company

Describe what your company does in a single sentence.

Manage inbound call centers across the U.S.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kualitatem Inc. to accomplish?

• To assist with testing efforts.

SOLUTION

How did you find Kualitatem Inc.?

• Online Search
• Referral

Why did you select Kualitatem Inc. over others?

Pricing fit our budget

How many teammates from Kualitatem Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our team was short QA testers, and we had several big projects in the hopper. We needed help with QA testing, and reached out Kualitatem.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was tested and confirmed in a timely manner to enable us to get projects deployed to production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were in different time zones across the globe, but the Kualitatem team always made sure to stay connected, keep us updated, and made sure to check in during our meetings, and our training sessions so we could show them our web applications.

What was your primary form of communication with Kualitatem Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did extra exploratory testing, finding a couple of significant bugs.

Are there any areas for improvement or something Kualitatem Inc. could have done differently?

N/A