Advertising Other Design
$10,000 to $49,999
Feb. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We’ve seen an increase in sales, thanks to Kronos."

Jun 22, 2021

Owner, Jan Leslie

Neil Silverstein

Retail
New York City, New York
1-10 Employees
Phone Interview
Verified

Kronos Technologies conducts email marketing for a jewelry retailer. The team writes copy and designs graphics to create the content of the emails, which they send to the client's subscribers through Klaviyo.

The client has seen a steady increase in sales, thanks to Kronos Technologies' comprehensive work. The creative team consistently produces pleasing artwork and compelling copy within schedule. Furthermore, they are highly communicative and receptive to feedback, allowing for fruitful collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a high-end jewelry brand, and we sell to department stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kronos Technologies?

We were trying to come up with new emails to send to our existing customer list excellent.

SOLUTION

What was the scope of their involvement?

Kronos comes up with marketing ideas which they then use to write the copy for the emails we send to our subscribers. They use Klaviyo to conduct email marketing, and they design some graphics to go along with the content.

What is the team composition?

I have two main points of contact.

How did you come to work with Kronos Technologies?

We were in the same marketing symposium, and they came to us after the program.

How much have you invested with them?

Their monthly retainer is $2,500.

What is the status of this engagement?

The project started in February 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project has gone very well — we’ve seen an increase in sales, thanks to Kronos. They’ve come up with some really creative artwork and excellent copy.

How did Kronos Technologies perform from a project management standpoint?

We collaborated on a marketing calendar for them to follow, and they’ve consistently fulfilled their tasks on time. In addition, the team is very responsive, and they give fantastic reports on their progress.

What did you find most impressive about them?

Kronos’ work has been fantastic. The team’s open to new ideas and willing to work closely with us.

Are there any areas they could improve?

They have nothing to improve so far.

Do you have any advice for potential customers?

It’s a two-way street, and you have to work with them to make sure that they know your brand very well.

RATINGS

5.0

Kronos Technologies

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