Kraya Ai

BACKGROUND

Please describe your company and position.

I am the Head of Operations of clean everything

Describe what your company does in a single sentence.

We provide quick and reliable cleaning services for homes, offices, and commercial spaces with fast turnaround and quality results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kraya Ai to accomplish?

• We hired Kraya AI to automate lead follow-ups, improve customer engagement, and ensure no potential customer inquiries were missed.

SOLUTION

How did you find Kraya Ai?

Online Search

Why did you select Kraya Ai over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Kraya Ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kraya AI helped us set up automated WhatsApp workflows, manage customer inquiries, streamline lead follow-ups, and improve response times. Key deliverables included workflow setup, lead management automation, customer communication support, and a system to ensure timely follow-ups.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped us respond to customer inquiries faster, improve lead follow-up consistency, reduce missed opportunities, and increase overall customer engagement through automated WhatsApp communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kraya AI’s team was responsive, organized, and delivered the project requirements on time. They quickly understood our needs, provided timely support during setup, and made adjustments whenever required to ensure the solution worked smoothly for our business.

What was your primary form of communication with Kraya Ai?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was Kraya Ai's ability to simplify lead management through automation while providing quick support and customized solutions based on our business requirements.

Are there any areas for improvement or something Kraya Ai could have done differently?

The overall experience was positive. A few more advanced customization options and additional reporting features would make the platform even better, but the team was always open to feedback and improvements.