Konstant Infosolutions

BACKGROUND

Please describe your company and your position there.

I'm the president of an online laundry service. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We needed an app and a website.

What were your goals for this project?

We wanted to create an app that was simple and easy-to-use, both for the customer and for us.

SOLUTION

How did you select this vendor?

We searched many reviews online, and theirs were the best.

Describe the project in detail.

They created an app and website that allowed our business to expand rapidly.

What was the team composition?

I originally dealt with a business analyst who did a great job understanding my project and starting it. I later worked with a product owner, who completely understood what I wanted to do and saw the project to completion. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app and website work flawlessly.

How effective was the workflow between your team and theirs?

Although we were far apart geographically, it seemed like they were right around the corner. They were always there when I had questions or suggestions, and we had a free flow of ideas. The development team helped me and offered constructive advice.

What did you find most impressive about this company?

They're good, honest people who deliver what they promise. I was originally nervous about dealing with a company so far away, but getting in touch with them was never an issue. I've dealt with companies in my own city that weren’t nearly as accessible as them.

Are there any areas for improvement?

Honestly, they handled everything beautifully.

BACKGROUND

Please describe your company and your position there.

I’m the creative director of JMK Holdings. We're a network of e-commerce websites specializing in wedding rings and jewelry. I oversee all web development projects, imagery, and creative assets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We needed to migrate our .ASP website onto a Magento M2 platform. We also wanted to update our mobile design to be more user-friendly.

What were your goals for this project?

We set out to improve our website’s speed and UX/UI, as well as migrate our data. Additionally, we wanted to increase our conversion rate dramatically to reach industry standards.

SOLUTION

How did you select this vendor?

We reviewed about four vendors and looked closely at past work and pricing. We’d worked with outsourcing companies in India before and had good experiences.

Describe the project in detail.

We provided them with wireframes and a list of vendors, extensions, and functionalities for the new website. Then, they migrated the customer master and product master. I was available to answer any questions involving our data.

What was the team composition?

We’re unsure how many people were involved, but I think they had a team of at least five working on the project. Our project manager communicated heavily with both their project manager and lead integrator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site design is a success, but we underestimated the data migration. We had to clean up our data heavily, and are still doing so today. There are a lot of micro-attributes and structures you need to be aware of when selling jewelry.

How effective was the workflow between your team and theirs?

The time zone difference was challenging. Konstant was awake when we were asleep and vice versa, so communication was mainly through email and early morning check-ins/updates.

What did you find most impressive about this company?

They were able to create anything we asked for and find solutions to problems we didn’t have much knowledge of.

Are there any areas for improvement?

We could have had better initial understandings of the data migration and time zone conflicts. If they had a US office, our communication would have been less strained.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a social enterprise based in New Zealand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We hired Konstant Infosolutions to build our mobile application for iOS and Android as well as our marketing website and admin panel. 

What were your goals for this project? 

We wanted a mobile application that we could launch on both app stores. Our goal was to drive growth and have good access to our data through the admin panel.

SOLUTION

How did you select this vendor?

We wanted to find an experienced vendor with a large staff count and considered several companies in the Asia-Pacific region. 

Describe the project in detail. 

Konstant Infosolutions developed an iOS/Android social media app. The project involved a lengthy period of defining the requirements (around 7–8 months) followed by the design stage and development. The team is now working through the bugs in the initial release.

What was the team composition?

In the first half of the project, we had a project manager, a designer, and a developer. As the project progressed, they assigned a product manager, a frontend developer, and a backend developer. Kuldeep (Senior Hybrid Developer, Konstant Infosolutions) and Gopal (Software Developer, Konstant Infosultions) are excellent and highly capable developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the last few weeks, we’ve submitted the app to iTunes and Google Play and onboarded our initial users. The user feedback has been very positive on the design side. Konstant Infosolutions is now working through the minor bugs as well as a major bug with one of the core functionalities. I’m hopeful and positive that the team will do their best to get the last big issue over the line. 

How effective was the workflow between your team and theirs? 

I’ve enjoyed working with all Konstant Infosolutions staff members and have really appreciated their flexibility, responsiveness, and willingness to work toward a better understanding of the issues. Raunak (Product Owner, Konstant Infosolutions) has been a good product manager in the second half of this project, and I enjoy his personable nature. 

What did you find most impressive about this company? 

I value their willingness to collaborate intensively together to work through the issues. They take the time to discuss the points before coming up with solutions.

Are there any areas for improvement?

I’ll update this section with my final thoughts upon completion of the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and Founder of NeuroStorm Technologies, Inc. I’ve spent the last seven years designing, architecting, and creating all the base code for our technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We needed help with development for our subscription-based platform.

SOLUTION

What was the scope of their involvement?

We took the core code and blueprints to Konstant to have it redeployed in current standards, with lots of features added. It was a Beta code with a half a million lines to start the complex redeploy. They did everything primarily from MongoDB, Ajax, and PHP, while I provided the UI/UX.

It’s a subscription-based platform. The most complex part is that it allows millions of concurrent users to interact with our technology live and dynamically while collecting millions and millions of data points each second. It has all the features that a subscription-based platform could have, with a couple of dozen other unique features.

What is the team composition?

My main point of contact is Aparnim (Business Analyst, Konstant Infosolutions) who is our project manager. There around 10–12 developers working on the project.  

How did you come to work with Konstant Infosolutions?

An entertainer had found my name through a mutual connection. He suggested he bring his resources to the table to initiate the complete redeployment phase, bringing Konstant to the project.

What is the status of this engagement?

We worked together on this phase from February 2017–January 2019 and are entering phase two. It’s a continuation, but a completely different phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched to the public yet, but everything performed excellently in load testing. The feedback from my end has been phenomenal. We’ve already introduced the technology to some extremely high-profile clients to a great reception. The first two people that saw it immediately wanted to become involved in funding. A new team who saw the original data and then the result were overwhelmingly excited. I couldn’t ask for better results, and they definitely created what I asked for.

How did Konstant Infosolutions perform from a project management standpoint?

Project management has been great; they hit every milestone. We meet once a week via Skype to discuss the next steps, spending as much time as necessary conveying any changes or additions. When they run into some questions, I get on the phone and work with Aparnim.

I’ve been in tech my whole professional career, and Aparnim is by far the best project manager I’ve ever worked with. She does a phenomenal job of conveying everything at her end. If there’s a misunderstanding or an error in execution, she makes sure it gets corrected.

What did you find most impressive about them?

The project took longer than expected, but the scope was broader and more complex than anyone had seen or worked on. It was a unique experience for me because I’m usually in the same room with people and this was done largely on the phone.

The work is very organized from a code standpoint—they’re phenomenal at organization and documentation. I recently received a document that covered every step of work for the past two years, including every feature and flow.

We paid in milestones. They went above and beyond to stay within those predetermined price limitations and only requested additional funds in extraordinary cases. I have to commend them for that as I believe this project’s dollar amount could have been more had we done it differently.

Are there any areas they could improve?

Having a UI and UX designer involved in the process to help influence, look at the interface, and see if anything was missing would be helpful.

Do you have any advice for potential customers?

Know what you want to make sure you deliver a comprehensive solution to them. They can pull off anything that you ask of them if it is turned over properly. However, they’re also very capable if you don’t know what you want.

BACKGROUND

Please describe your company and your position there.

I am a business development director for an internet company in the healthcare industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We hired Konstant Infosolutions to develop a mobile app and create a website.

What were your goals for this project?

We wanted to develop a mobile app that would bring convenience to the healthcare sector, and that would perform well in the market.

SOLUTION

How did you select this vendor?

We researched a variety of app development companies and made our selection based on their experience.

Describe the project in detail.

We started the project by sharing an initial list of problems that we hoped to solve with our app. Konstant Infosolutions gathered requirements and specifications from these problems and then began development. The team built several features in the app according to those specifications. 

What was the team composition?

Their team included a project manager, a business analyst, and several programmers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Konstant Infosolutions delivered an app that met all of our needs. We've since launched the product, and it's available for download. I'm very happy with their work and will continue to keep them as a partner for future projects. I highly recommend Konstant Infosolutions and their team.

How effective was the workflow between your team and theirs?

The business analyst from Konstant Infosolutions played a significant role in ensuring the success of our project. He was a bridge between our team of developers and theirs at every stage of the project. Overall, the team's workflow was efficient, they communicated well, and they were quick to respond when we reached out. 

What did you find most impressive about this company?

I was impressed with their high level of expertise and ability to respond to feedback. They communicated with me in a concise and straightforward manner, ensuring that I understood all phases of the project. They were also very flexible, especially in terms of payment. 

Are there any areas for improvement?

They could have done a better job of presenting a variety of possible solutions to problems, along with the related costs of these solutions. 

BACKGROUND

Please describe your company and your position there.

I’m the president of Janius Inc and co-founder of ClickApp. My responsibilities include sales, marketing, and R&D.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We hired Konstant Infosolutions to create ClickApp, a platform for businesses where they can advertise their events and specials.

What were your goals for this project?

We wanted a user-friendly, entertaining application that would attract users. Our goal was to have 10,000 downloads within the first six months.

SOLUTION

How did you select this vendor?

My team and I completed research before deciding on a vendor. After discussing with various companies, we chose Konstant Infosolutions because their experienced company fit our financial requirements. A salesperson sold us on the project after we sent their team descriptions with all the functionalities we wanted.

Describe the project in detail.

We started with a few meetings and calls to discuss the details of the app. Once the initial descriptions were done, Konstant Infosolutions sent our team blueprints of the app, its features, and logo. After we approved those, their team programmed the app in milestones, and then we set out to approve each milestone.

What was the team composition?

We primarily worked with an assigned project manager and occasionally spoke to a programmer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is live on the app stores. Since the app was recently released, it is hard to demonstrate success. Their team is working on fixing small issues, but the app looks clean, and our team believes it will work efficiently once the issues are fixed.

How effective was the workflow between your team and theirs?

Nikhil (Business Analyst, Konstant Infosolutions) was a helpful project manager. We reported any issues or questions to him, and he was always available to talk. He was eager and great to work with on this project. His team fixed problems promptly.

What did you find most impressive about this company?

Konstant Infosolutions has strong expertise regarding app development. Their team created a user-friendly and attractive application. Konstant Infosolutions built a better version than what I originally envisioned.

Are there any areas for improvement?

We are satisfied with Konstant Infosolutions’ work. However, their team could work on app testing. They are supposed to test the app before showing us, and we have found issues on our own in the past. The project was supposed to take six months, but it has taken a year due to errors.

BACKGROUND

Please describe your company and your position there.

I'm the founder of Mimicr, a screensharing app for Android.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

I used another team for about a year, but wasn't seeing any results. I looked for other companies to complete the project, and hired Konstant Infosolutions to develop the app.

What were your goals for this project?

My goals were fairly simple; I wanted to develop a successful screensharing technology application for Android phones and launch it on the Google Play Store.

SOLUTION

How did you select this vendor?

I looked at Clutch reviews to make my initial selection and had extensive phone conversations to ensure candidates understood complexity of the work. Konstant came out on top.

Describe the project in detail.

We spent a good amount of time working through the technology, which was rather complicated. Once they had a good grasp of the project, we worked together to integrate the front- and backend. Most of the design was already finished when they came on to the project, so we had to make some tweaks to the design and functionality to make sure there weren't any bugs. After that, we had an iterative testing process of all possible scenerios on all Android models before launch.

What was the team composition?

I mostly communicated with a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They helped us successfully launch the app. The screensharing functionality works consistently, which was difficult to accomplish. 

How effective was the workflow between your team and theirs?

We had excellent communication with the project manager. They were always incredibly professional, responsive, and helpful. I don't think I could have had a better experience. 

What did you find most impressive about this company?

Their work ethic, patience, and enduring professionalism were all impressive. This was a long, difficult process, and they were instrumental to my success. I'm very happy to have found them.

Are there any areas for improvement?

We didn't get the app launched on time, but that was to be expected. Overall, this was a great team that succeeded where the previous developer failed.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and head of partnerships at Diskova, an application that offers users discounts on travel and attractions. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We contracted with Konstant Infosolutions to build our application.

SOLUTION

What was the scope of their involvement?

Our application enables users to visit restaurants, hotels, and other attractions and take advantage of exclusive promotional offers through the app. Konstant Infosolutions picked up the development of our app from a different provider. Despite that vendor building a somewhat functional product, there were considerable flaws, and we needed to make a change.

Once we engaged with Konstant Infosolutions, the first task was to combine our applications. We had two apps—one for consumers and one for establishments. We found that it’s not user-friendly to have to download two apps from the same company. We chose to combine the merchant dashboard with the consumer version, which meant adding login options for both parties. They further developed the internal elements of the application until it was ready for market. The app was built using Ionic 3 and is available for iOS and Android.

What is the team composition?

We worked with one project manager and a team of developers.

How did you come to work with Konstant Infosolutions?

Before beginning work with Konstant Infosolutions, we had an unfulfilling engagement with a different vendor. We ended that engagement and began a search for a new developer. I found favorable Konstant Infosolutions reviews online. They were more expensive than other providers, but I felt the most comfortable with their team. They seemed to be very interested in our objectives.

How much have you invested with them?

We spent $11,000.

What is the status of this engagement?

We worked together from May–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have launched in the App Store and the Google Play store, and we have about 550 registered users so far, so we’re on the right track. We now need to focus more on the marketing side rather than the product side because the product seems to be running well. We’re very happy with our experience with Kontsant Infosolutions.

How did Konstant Infosolutions perform from a project management standpoint?

It was sometimes easier to speak directly to the developers rather than through the project manager, because sometimes our messages or feedback wouldn’t be relayed appropriately. But we largely operated without any drastic miscommunication issues. Otherwise, it’s notable that they want the product to be perfect from their side. They were comfortable suggesting methods that would better achieve our objectives.

What did you find most impressive about them?

Despite the time differences between our locations, they were strong communicators. Their developers are quite skilled, but their communication was fundamental in our relationship.

Are there any areas they could improve?

No, nothing comes to mind as needing improvement. With any issue, they were quick to solve it. I think they’re one of the top providers in the market.

Do you have any advice for potential customers?

It’s important with any vendor to be clear regarding the scope and the requirements. You never want to fall into a situation where tasks are assumed and then they are not accomplished. If you’re clear from the beginning, you avoid conflicts and extra costs.

BACKGROUND

Introduce your business and what you do there.

I’m an application support analyst for an international fruit supplier.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

At the time, our company’s business forms were submitted manually. We wanted to automate this process, allowing supervisors to give their approval using their mobile phones.

SOLUTION

What was the scope of their involvement?

Konstant Infosolutions designed and developed a mobile app for iOS and Android. After we showed them how the different forms looked on a desktop, they provided us with wireframes. The cross-platform app would allow users to retrieve data and attached files without going through a VPN.

What is the team composition?

I worked with several project managers, business analysts, and developers.

How did you come to work with Konstant Infosolutions?

We do not have in-house app designers, so we searched online and evaluated five different suppliers. Based on their portfolio and pricing, we chose Konstant Infosolutions.

How much have you invested with them?

We spent $6,000 on their services.

What is the status of this engagement?

We worked together from March–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, the app is working as it’s supposed to. It’s being used exclusively by our IT team.

How did Konstant Infosolutions perform from a project management standpoint?

We were pretty satisfied with their project management. Aside from weekly meetings, they provided timely updates and notified us about any delays. We adjusted our timelines based on their reports.

What did you find most impressive about them?

They designed a good mobile app.

Are there any areas they could improve?

It would be better if they were in the US, given the time difference.

Do you have any advice for potential customers?

Be on top of everything so that you’ll get good results.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an online platform that helps Hispanic amateur soccer leagues in the US. We save league administrators time by automating a lot of the tasks they currently handle manually.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We needed to find a new vendor after we ran into issues with our original developers. Over the past year, our old vendor's responsiveness slowed down, and simple tasks weren’t being completed to our satisfaction.

SOLUTION

What was the scope of their involvement?

Konstant Infosolutions helped redesign our MVP, which was built on PHP. The frontend uses HTML5, CSS, and JavaScript. Mostly, they worked on the platform’s backend, which has a MySQL database.

They continue to modify our website and web app based on feedback from users. In the next two months, we’re going to build a mobile version for iOS and Android using React Native.

What is the team composition?

Since we’ve started, we’ve been working with Pratik (Business Analyst, Konstant Infosolutions) and Devendra (Team Lead, Konstant Infosolutions).

How did you come to work with Konstant Infosolutions?

We found them through Clutch, where they had one of the best ratings. While their price point wasn’t the cheapest, it wasn’t the most expensive either. Since I had some bad experiences with previous developers, I wasn’t looking for the cheapest option any longer.

How much have you invested with them?

So far, we’ve spent over $25,000 on their services.

What is the status of this engagement?

We started working together in January 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Konstant Infosolutions’ work is of high quality. When we get a release from them, any issues are usually quite minor and get resolved quickly.

How did Konstant Infosolutions perform from a project management standpoint?

The time difference can be a challenge, but they’re always available in the morning. That is when we follow up or schedule calls with Pratik. They’re always quite responsive.

What did you find most impressive about them?

Their strength is in handling the backend server, PHP, and database aspects of our project.

Are there any areas they could improve?

No. They’re great.

Do you have any advice for potential customers?

Their project development is awesome.