Konstant Infosolutions

BACKGROUND

Please describe your company and your position there.

I’m the founder of a social enterprise based in New Zealand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We hired Konstant Infosolutions to build our mobile application for iOS and Android as well as our marketing website and admin panel. 

What were your goals for this project? 

We wanted a mobile application that we could launch on both app stores. Our goal was to drive growth and have good access to our data through the admin panel.

SOLUTION

How did you select this vendor?

We wanted to find an experienced vendor with a large staff count and considered several companies in the Asia-Pacific region. 

Describe the project in detail. 

Konstant Infosolutions developed an iOS/Android social media app. The project involved a lengthy period of defining the requirements (around 7–8 months) followed by the design stage and development. The team is now working through the bugs in the initial release.

What was the team composition?

In the first half of the project, we had a project manager, a designer, and a developer. As the project progressed, they assigned a product manager, a frontend developer, and a backend developer. Kuldeep (Senior Hybrid Developer, Konstant Infosolutions) and Gopal (Software Developer, Konstant Infosultions) are excellent and highly capable developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the last few weeks, we’ve submitted the app to iTunes and Google Play and onboarded our initial users. The user feedback has been very positive on the design side. Konstant Infosolutions is now working through the minor bugs as well as a major bug with one of the core functionalities. I’m hopeful and positive that the team will do their best to get the last big issue over the line. 

How effective was the workflow between your team and theirs? 

I’ve enjoyed working with all Konstant Infosolutions staff members and have really appreciated their flexibility, responsiveness, and willingness to work toward a better understanding of the issues. Raunak (Product Owner, Konstant Infosolutions) has been a good product manager in the second half of this project, and I enjoy his personable nature. 

What did you find most impressive about this company? 

I value their willingness to collaborate intensively together to work through the issues. They take the time to discuss the points before coming up with solutions.

Are there any areas for improvement?

I’ll update this section with my final thoughts upon completion of the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and Founder of NeuroStorm Technologies, Inc. I’ve spent the last seven years designing, architecting, and creating all the base code for our technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We needed help with development for our subscription-based platform.

SOLUTION

What was the scope of their involvement?

We took the core code and blueprints to Konstant to have it redeployed in current standards, with lots of features added. It was a Beta code with a half a million lines to start the complex redeploy. They did everything primarily from MongoDB, Ajax, and PHP, while I provided the UI/UX.

It’s a subscription-based platform. The most complex part is that it allows millions of concurrent users to interact with our technology live and dynamically while collecting millions and millions of data points each second. It has all the features that a subscription-based platform could have, with a couple of dozen other unique features.

What is the team composition?

My main point of contact is Aparnim (Business Analyst, Konstant Infosolutions) who is our project manager. There around 10–12 developers working on the project.  

How did you come to work with Konstant Infosolutions?

An entertainer had found my name through a mutual connection. He suggested he bring his resources to the table to initiate the complete redeployment phase, bringing Konstant to the project.

What is the status of this engagement?

We worked together on this phase from February 2017–January 2019 and are entering phase two. It’s a continuation, but a completely different phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched to the public yet, but everything performed excellently in load testing. The feedback from my end has been phenomenal. We’ve already introduced the technology to some extremely high-profile clients to a great reception. The first two people that saw it immediately wanted to become involved in funding. A new team who saw the original data and then the result were overwhelmingly excited. I couldn’t ask for better results, and they definitely created what I asked for.

How did Konstant Infosolutions perform from a project management standpoint?

Project management has been great; they hit every milestone. We meet once a week via Skype to discuss the next steps, spending as much time as necessary conveying any changes or additions. When they run into some questions, I get on the phone and work with Aparnim.

I’ve been in tech my whole professional career, and Aparnim is by far the best project manager I’ve ever worked with. She does a phenomenal job of conveying everything at her end. If there’s a misunderstanding or an error in execution, she makes sure it gets corrected.

What did you find most impressive about them?

The project took longer than expected, but the scope was broader and more complex than anyone had seen or worked on. It was a unique experience for me because I’m usually in the same room with people and this was done largely on the phone.

The work is very organized from a code standpoint—they’re phenomenal at organization and documentation. I recently received a document that covered every step of work for the past two years, including every feature and flow.

We paid in milestones. They went above and beyond to stay within those predetermined price limitations and only requested additional funds in extraordinary cases. I have to commend them for that as I believe this project’s dollar amount could have been more had we done it differently.

Are there any areas they could improve?

Having a UI and UX designer involved in the process to help influence, look at the interface, and see if anything was missing would be helpful.

Do you have any advice for potential customers?

Know what you want to make sure you deliver a comprehensive solution to them. They can pull off anything that you ask of them if it is turned over properly. However, they’re also very capable if you don’t know what you want.

BACKGROUND

Please describe your company and your position there.

I am a business development director for an internet company in the healthcare industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We hired Konstant Infosolutions to develop a mobile app and create a website.

What were your goals for this project?

We wanted to develop a mobile app that would bring convenience to the healthcare sector, and that would perform well in the market.

SOLUTION

How did you select this vendor?

We researched a variety of app development companies and made our selection based on their experience.

Describe the project in detail.

We started the project by sharing an initial list of problems that we hoped to solve with our app. Konstant Infosolutions gathered requirements and specifications from these problems and then began development. The team built several features in the app according to those specifications. 

What was the team composition?

Their team included a project manager, a business analyst, and several programmers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Konstant Infosolutions delivered an app that met all of our needs. We've since launched the product, and it's available for download. I'm very happy with their work and will continue to keep them as a partner for future projects. I highly recommend Konstant Infosolutions and their team.

How effective was the workflow between your team and theirs?

The business analyst from Konstant Infosolutions played a significant role in ensuring the success of our project. He was a bridge between our team of developers and theirs at every stage of the project. Overall, the team's workflow was efficient, they communicated well, and they were quick to respond when we reached out. 

What did you find most impressive about this company?

I was impressed with their high level of expertise and ability to respond to feedback. They communicated with me in a concise and straightforward manner, ensuring that I understood all phases of the project. They were also very flexible, especially in terms of payment. 

Are there any areas for improvement?

They could have done a better job of presenting a variety of possible solutions to problems, along with the related costs of these solutions. 

BACKGROUND

Please describe your company and your position there.

I’m the president of Janius Inc and co-founder of ClickApp. My responsibilities include sales, marketing, and R&D.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

We hired Konstant Infosolutions to create ClickApp, a platform for businesses where they can advertise their events and specials.

What were your goals for this project?

We wanted a user-friendly, entertaining application that would attract users. Our goal was to have 10,000 downloads within the first six months.

SOLUTION

How did you select this vendor?

My team and I completed research before deciding on a vendor. After discussing with various companies, we chose Konstant Infosolutions because their experienced company fit our financial requirements. A salesperson sold us on the project after we sent their team descriptions with all the functionalities we wanted.

Describe the project in detail.

We started with a few meetings and calls to discuss the details of the app. Once the initial descriptions were done, Konstant Infosolutions sent our team blueprints of the app, its features, and logo. After we approved those, their team programmed the app in milestones, and then we set out to approve each milestone.

What was the team composition?

We primarily worked with an assigned project manager and occasionally spoke to a programmer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is live on the app stores. Since the app was recently released, it is hard to demonstrate success. Their team is working on fixing small issues, but the app looks clean, and our team believes it will work efficiently once the issues are fixed.

How effective was the workflow between your team and theirs?

Nikhil (Business Analyst, Konstant Infosolutions) was a helpful project manager. We reported any issues or questions to him, and he was always available to talk. He was eager and great to work with on this project. His team fixed problems promptly.

What did you find most impressive about this company?

Konstant Infosolutions has strong expertise regarding app development. Their team created a user-friendly and attractive application. Konstant Infosolutions built a better version than what I originally envisioned.

Are there any areas for improvement?

We are satisfied with Konstant Infosolutions’ work. However, their team could work on app testing. They are supposed to test the app before showing us, and we have found issues on our own in the past. The project was supposed to take six months, but it has taken a year due to errors.

BACKGROUND

Please describe your company and your position there.

I'm the founder of Mimicr, a screensharing app for Android.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions?

I used another team for about a year, but wasn't seeing any results. I looked for other companies to complete the project, and hired Konstant Infosolutions to develop the app.

What were your goals for this project?

My goals were fairly simple; I wanted to develop a successful screensharing technology application for Android phones and launch it on the Google Play Store.

SOLUTION

How did you select this vendor?

I looked at Clutch reviews to make my initial selection and had extensive phone conversations to ensure candidates understood complexity of the work. Konstant came out on top.

Describe the project in detail.

We spent a good amount of time working through the technology, which was rather complicated. Once they had a good grasp of the project, we worked together to integrate the front- and backend. Most of the design was already finished when they came on to the project, so we had to make some tweaks to the design and functionality to make sure there weren't any bugs. After that, we had an iterative testing process of all possible scenerios on all Android models before launch.

What was the team composition?

I mostly communicated with a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They helped us successfully launch the app. The screensharing functionality works consistently, which was difficult to accomplish. 

How effective was the workflow between your team and theirs?

We had excellent communication with the project manager. They were always incredibly professional, responsive, and helpful. I don't think I could have had a better experience. 

What did you find most impressive about this company?

Their work ethic, patience, and enduring professionalism were all impressive. This was a long, difficult process, and they were instrumental to my success. I'm very happy to have found them.

Are there any areas for improvement?

We didn't get the app launched on time, but that was to be expected. Overall, this was a great team that succeeded where the previous developer failed.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and head of partnerships at Diskova, an application that offers users discounts on travel and attractions. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We contracted with Konstant Infosolutions to build our application.

SOLUTION

What was the scope of their involvement?

Our application enables users to visit restaurants, hotels, and other attractions and take advantage of exclusive promotional offers through the app. Konstant Infosolutions picked up the development of our app from a different provider. Despite that vendor building a somewhat functional product, there were considerable flaws, and we needed to make a change.

Once we engaged with Konstant Infosolutions, the first task was to combine our applications. We had two apps—one for consumers and one for establishments. We found that it’s not user-friendly to have to download two apps from the same company. We chose to combine the merchant dashboard with the consumer version, which meant adding login options for both parties. They further developed the internal elements of the application until it was ready for market. The app was built using Ionic 3 and is available for iOS and Android.

What is the team composition?

We worked with one project manager and a team of developers.

How did you come to work with Konstant Infosolutions?

Before beginning work with Konstant Infosolutions, we had an unfulfilling engagement with a different vendor. We ended that engagement and began a search for a new developer. I found favorable Konstant Infosolutions reviews online. They were more expensive than other providers, but I felt the most comfortable with their team. They seemed to be very interested in our objectives.

How much have you invested with them?

We spent $11,000.

What is the status of this engagement?

We worked together from May–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have launched in the App Store and the Google Play store, and we have about 550 registered users so far, so we’re on the right track. We now need to focus more on the marketing side rather than the product side because the product seems to be running well. We’re very happy with our experience with Kontsant Infosolutions.

How did Konstant Infosolutions perform from a project management standpoint?

It was sometimes easier to speak directly to the developers rather than through the project manager, because sometimes our messages or feedback wouldn’t be relayed appropriately. But we largely operated without any drastic miscommunication issues. Otherwise, it’s notable that they want the product to be perfect from their side. They were comfortable suggesting methods that would better achieve our objectives.

What did you find most impressive about them?

Despite the time differences between our locations, they were strong communicators. Their developers are quite skilled, but their communication was fundamental in our relationship.

Are there any areas they could improve?

No, nothing comes to mind as needing improvement. With any issue, they were quick to solve it. I think they’re one of the top providers in the market.

Do you have any advice for potential customers?

It’s important with any vendor to be clear regarding the scope and the requirements. You never want to fall into a situation where tasks are assumed and then they are not accomplished. If you’re clear from the beginning, you avoid conflicts and extra costs.

BACKGROUND

Introduce your business and what you do there.

I’m an application support analyst for an international fruit supplier.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

At the time, our company’s business forms were submitted manually. We wanted to automate this process, allowing supervisors to give their approval using their mobile phones.

SOLUTION

What was the scope of their involvement?

Konstant Infosolutions designed and developed a mobile app for iOS and Android. After we showed them how the different forms looked on a desktop, they provided us with wireframes. The cross-platform app would allow users to retrieve data and attached files without going through a VPN.

What is the team composition?

I worked with several project managers, business analysts, and developers.

How did you come to work with Konstant Infosolutions?

We do not have in-house app designers, so we searched online and evaluated five different suppliers. Based on their portfolio and pricing, we chose Konstant Infosolutions.

How much have you invested with them?

We spent $6,000 on their services.

What is the status of this engagement?

We worked together from March–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, the app is working as it’s supposed to. It’s being used exclusively by our IT team.

How did Konstant Infosolutions perform from a project management standpoint?

We were pretty satisfied with their project management. Aside from weekly meetings, they provided timely updates and notified us about any delays. We adjusted our timelines based on their reports.

What did you find most impressive about them?

They designed a good mobile app.

Are there any areas they could improve?

It would be better if they were in the US, given the time difference.

Do you have any advice for potential customers?

Be on top of everything so that you’ll get good results.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an online platform that helps Hispanic amateur soccer leagues in the US. We save league administrators time by automating a lot of the tasks they currently handle manually.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We needed to find a new vendor after we ran into issues with our original developers. Over the past year, our old vendor's responsiveness slowed down, and simple tasks weren’t being completed to our satisfaction.

SOLUTION

What was the scope of their involvement?

Konstant Infosolutions helped redesign our MVP, which was built on PHP. The frontend uses HTML5, CSS, and JavaScript. Mostly, they worked on the platform’s backend, which has a MySQL database.

They continue to modify our website and web app based on feedback from users. In the next two months, we’re going to build a mobile version for iOS and Android using React Native.

What is the team composition?

Since we’ve started, we’ve been working with Pratik (Business Analyst, Konstant Infosolutions) and Devendra (Team Lead, Konstant Infosolutions).

How did you come to work with Konstant Infosolutions?

We found them through Clutch, where they had one of the best ratings. While their price point wasn’t the cheapest, it wasn’t the most expensive either. Since I had some bad experiences with previous developers, I wasn’t looking for the cheapest option any longer.

How much have you invested with them?

So far, we’ve spent over $25,000 on their services.

What is the status of this engagement?

We started working together in January 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Konstant Infosolutions’ work is of high quality. When we get a release from them, any issues are usually quite minor and get resolved quickly.

How did Konstant Infosolutions perform from a project management standpoint?

The time difference can be a challenge, but they’re always available in the morning. That is when we follow up or schedule calls with Pratik. They’re always quite responsive.

What did you find most impressive about them?

Their strength is in handling the backend server, PHP, and database aspects of our project.

Are there any areas they could improve?

No. They’re great.

Do you have any advice for potential customers?

Their project development is awesome.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and COO of ArtistryU.com, an online platform where entrepreneurs sell products and services to customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We needed more resources to build a reliable e-commerce website.

SOLUTION

What was the scope of their involvement?

Guided by our specifications, Konstant Infosolutions built an image-heavy WordPress site with two unique user paths for buyers and sellers. The website functions as both an online marketplace and a social media platform. Features include a payment processor for secure purchasing, and a listings board for members to share their work, or favorite other members’ creations. There’s also private messaging for custom products and services.

What is the team composition?

The assigned project manager serves as the liaison between our company and their team of developers and web designers.

How did you come to work with Konstant Infosolutions?

We reached out to several web developers who specialized in e-commerce sites, and Konstant Infosolutions appeared to be the most reputable option for a partner.

How much have you invested with them?

We spent about $23,000 to build the website.

What is the status of this engagement?

Development began in 2017, and the official release is scheduled before the end of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There have been a few loading and sign-in bugs since the soft launch, but overall the platform is fulfilling its purpose as a social marketplace.

How did Konstant Infosolutions perform from a project management standpoint?

The language issues caused some issues in the beginning, but we overcame that obstacle as our relationship evolved. In contrast, their work pace has declined. The first project manager that they assigned was great at using ActiveCollab, mHelpDesk, and emails to coordinate with us, but the current project manager isn’t very responsive. Infrequent communication combined with a massive difference in time zone has prolonged the six-month project to more than a year.

What did you find most impressive about them?

Their customer service is phenomenal. Knowing that we’ve never built a website before, they are honest with us about their work and flexible to our last-minute requests. When our add-ons become too expensive, they don’t hesitate to offer the features at a discounted price. Konstant Infosolutions make it clear that our needs are their top priority.

Are there any areas they could improve?

The miscommunication within their organization has negatively impacted their project management efforts. Modifying their practices to accommodate their clients’ needs would minimize delays.

Do you have any advice for potential customers?

Have a clearly defined scope of work to avoid additional fees.

BACKGROUND

Introduce your business and what you do there.

I’m an economic officer in the transport division of the UN Economic Commission for Europe. At the time of the project, I was dealing with issues surrounding road safety. I was working with experts from our member states on the UN Convention on Road Signs and Signals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We wanted an electronic platform dedicated to road signs, featuring their descriptions and definitions in addition to having the ability to search and display relevant information.

We already had PDF versions of the sign images and convention rules, but we wanted an interactive system to make the process easier for users. Because there are multiple applicable variations for specific signs, users occasionally do not follow the correct legal provisions.

To solve this issue, the electronic system would display all information with clarity and accuracy. The system needed to allow users to edit specific signs and it had to have cross-platform capabilities.

SOLUTION

What was the scope of their involvement?

The system was nonexistent, so they had to develop the platform from scratch. We gave Konstant our ideas on how everything should look, including the landing page, menus, and the various pages for signs as per the provisions of the convention.

Their team created a platform architecture that divides the signs into classes, making it easier to select the correct sign according to its definition and description. With the architecture, we can perform administrative tasks on the backend, as well. They produced the code on Drupal, and the entire platform operates on Linux, with an Apache web server.

What is the team composition?

They provided a project manager who was our main point of contact. She managed the team of developers.

How did you come to work with Konstant Infosolutions?

Konstant was hired for this project by a third party. As a disclaimer, we had no role in the research or proposal process when hiring them.

What is the status of this engagement?

The project lasted from April 2017–August 2018. Although the project was supposed to be complete sooner, we were dependent on various external elements and had to delay the platform’s implementation.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They developed the code for the platform on our organizations’ system and did it well. We were able to test, modify, and implement their work to our satisfaction.

​​​​​​How did Konstant Infosolutions perform from a project management standpoint?

We had regular meetings over Skype for progress updates and to identify any issues on either side. Their responsive approach allowed us to save a lot of time by avoiding miscommunications. The project manager they provided was available throughout every stage. We knew that if we had a question or issue, we could call them and have it solved quickly.

What did you find most impressive about them?

We valued that they provided a team leader who acted as a liaison and interpreter between us and the developers. It can sometimes be difficult to understand the technical languages developers use, so having someone break it down for us was very helpful.

I also appreciated the direct communication I had with their team because nothing was miscommunicated. Their flexible approach helped them find solutions to any issues that arose. They were willing to put in the extra work if it meant getting the result we wanted.

Are there any areas they could improve?

If you have a project that isn’t fully defined, you should be prepared to be flexible about the timeline. They are a quick team, but when something arises outside of the initial plan, the budget and deadlines may need to be reworked. Make sure you have the resources necessary before making these scope changes.