Konstant Infosolutions

BACKGROUND

Please describe your company and your position there.

I am the founder of DoTells. DoTells helps people get reunited with their lost items by connecting them with its founders instantly, anonymously, and securely.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

We hired Konstant Infosolutions to finish our Web and Phone applications as well as develop our Wordpress marketing website. Our goal was to complete the development phase for all three and launch.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred by a friend who had worked with Konstant Infosolutions in the past. After talking to the team at Konstant, we decided to go with them because of their prompt responses, their professional and clear communication, their team structure.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the initial hand of to the development team, the team first started to work on Web APP and Wordpress. There were weekly updates and forecasts were provided by the project manager. All the feedbacks were worked on the following week. Whenever and wherever there was confusion, we jump on a call fairly quickly and pulled in developers whenever needed. The phone App development process was also in a similar aspect.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, two phone APP developers, one Web APP developer, and two WordPress developers. All the team members were well connected with each other, which left minimal room for communication gaps.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to complete the development and launch, which we were able to do perfectly. After launch, everyone loved our WordPress marketing website. We are still in our very initial phase of launch. Nonetheless, all the support during launch and afterward was nothing less than perfect.

Describe their project management style, including communication tools and timeliness.

Our project manager provided us with weekly updates and forecasts. Whenever there was a delay, we were notified promptly. And whenever there were questions, we jumped on calls right away and pulled in developers, if needed. We used Skype, zoom, google docs as well as screen/voice recordings.

What did you find most impressive or unique about this company?

Clear and organized communication. Great collaboration between team members. Prompt responses. Always available to tackle any issue at hand.

Are there any areas for improvement or something they could have done differently?

They were short on resources on the APP development side and so it pushed the completion date a bit. But we were informed about it from early on and our project manager kept us up to date on the process of APP development and reassured us that they were trying their best to complete the project.

BACKGROUND

Please describe your company and your position there.

I am the Senior Director of Data & Operations based in the NYC office at Pencils of Promise.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

We hired Konstant to develop a e-reader application that could be piloted in primary schools in rural areas of Ghana.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected the vendor based on values alignment, budget, and evidence of executing similar projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Meeting were held on a regular basis with the project manager and there were frequent opportunities throughout the engagement to provide feedback on various phases. Pencils of Promise was very satisfied with the project flow.

How many resources from the vendor's team worked with you, and what were their positions?

We worked primarily with a project manager and a few developers when technical questions needed to be addressed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Pencils of Promise is incredibly satisfied with the end product and the process of collaboration and development was effective all around.

Describe their project management style, including communication tools and timeliness.

Communication was handled primarily through email with occasional calls set up via Zoom. Time zone difference could be tricky at times, but Konstant was very open to accommodating timing on the part of Pencils of Promise.

What did you find most impressive or unique about this company?

Communication was great and there was a great deal of openness to feedback and collaboration. The end product was unique and Konstant delivered.

Are there any areas for improvement or something they could have done differently?

Konstant could improve on ability to communicate highly technical topics to non-technical collaborators.

BACKGROUND

Please describe your company and your position there.

We provide exclusive deals, coupons and promo codes to consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

Konstant built a mobile app for our company to help us grow and reach more consumers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a Google search for the best mobile app companies and Konstant was rated one of the top 10 in the world. After interviewing several companies, we went with Konstant for their knowledge and expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Konstant went above and beyond. They were able to make things possible that we had not thought of and our project became better than we had imagined.

How many resources from the vendor's team worked with you, and what were their positions?

1 key team member. Business analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to have 4,000 downloads within 30 days of the mobile app launching. We hit our goal within 4 days. It has been a huge success for our company and consumers as well. Due to our success we have been able to expand further and hired Konstant for our next project to build a formal website.

Describe their project management style, including communication tools and timeliness.

Konstant provides a timeline for the project. The timeline stayed on track and they were great at explain where we were, what we were working and how long it was expected to take. For communication we used email, Zoom and Whatsapp.

What did you find most impressive or unique about this company?

I had a vision but their vision was better. When they provided the design plans we couldn't believe that it was included in our scope.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

We are OneReceipt. We are aiming to deliver digital receipts to consumers all over the UK. This will be available via an app which the user will use to obtain and store their digital receipt that they collect. My role in this company is Co-director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

We were in the process of developing our MVP and we reached out to Konstant to assist us with our Proof of Concept.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a lot of research into reputable companies that had done similar work to ourselves, the main factor in choosing Konstant was their price and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were aiming to integrate with the POS systems Good Till and NCR. Using that we aimed to withdraw the receipt information and push to a dashboard that was also created by Konstant. In terms of the technologies used, a number of API's were uncovered and executed by Konstant and this allowed for our vision to come into fruition.

Konstant took us through several development stages which included a discovery phase for the capabilities of the APIs from GoodTill and NCR. Then a scope of work was drawn up which included coding and development of the OneReceipt dashboard. The finished product was excellent.

How many people from the vendor's team worked with you, and what were their positions?

There were 3-5 people working with us at the time. Ayush, Yogesh and a number of others. They were part of the development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In terms of general feedback Konstant were excellent, Ayush took his time to explain concepts and development milestones to us and it was very helpful. Overall, they delivered exactly what we asked for and did their best to help us understand difficult concepts.

Describe their project management style, including communication tools and timeliness.

Communication happened mostly via Skype calls and emails. This was the best way to communicate due to Covid-19 lockdowns and the fact that we were based in the UK and Konstant are based in India.

What did you find most impressive or unique about this company?

The independent work they do to help us get a grasp on difficult concepts.

Are there any areas for improvement or something they could have done differently?

More communication regarding issues they were having with our development. More detail regarding what they were doing day to day.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of an online platform that connects student musicians to colleges and vice versa. This platform is like a musical version of LinkedIn, destined for students and college directors in the musical field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

I was trying to find a company that could build my platform. I can build websites based on templates, but I didn’t know how to build a progressive web application that was functional both on desktop and mobile devices. I hired Konstant Infosolutions to help me with this project.

SOLUTION

What was the scope of their involvement?

First, I emailed a sales representative lady from Konstant, who was my first point of contact. I spoke to her and laid out the whole project, and she walked me through the process and helped me understand their involvement.

After we finished the introductions and I signed the contract, I worked with a business analyst person. He acted as the middleman between the project manager and me, and he took my notes and helped me tweak my ideas.

Now, Konstant is developing my web and mobile app, and I have Zoom calls with the project manager and the business analyst when needed.

What is the team composition?

The business analyst from Konstant is my main point of contact, but I also contact the project manager when they’re available.

How did you come to work with Konstant Infosolutions?

I found them doing research online, and I found their reviews on Clutch.

How much have you invested with them?

I’ve spent around $40,000–$44,000.

What is the status of this engagement?

I started talking to Konstant in March 2020 and signed the official contract in May 2020. I launched the platform on April 2021, and we've gotten feedback from my customers. As this is a new idea in my niche, people have different requirements, so we’re still working together, going through a couple of changes, and making a few tweaks as I’m learning new things.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Konstant was able to expand the fundamental concepts and principles of my business and create a platform that is easy to understand and digest for the consumer — that has been really helpful.

Their understanding of graphics is great, and the layouts were very nicely done. Additionally, I liked how they incorporated my style into the platform. I had a Wix template on my main page, and Konstant studied it, adapted it, and was able to implement it. That was a very nice touch, and I appreciated it.

How did Konstant Infosolutions perform from a project management standpoint?

I really like Konstant’s collaboration on ideas. After going through a couple of calls and emails, they understood the project and tried to give me ideas to add to it and make it easier to understand for both sides of my target audience, which was very refreshing.

In terms of communication, we use Skype and Zoom.

What did you find most impressive about them?

Konstant’s collaborative process and understanding are great. They also understood the challenges in terms of budget. Last year, I wasn’t able to work for many months because of COVID-19. I was upfront about that, and they gave me discounts and better costs on different parts of the project.

This made me feel that they really cared about it, which has been really refreshing. Their understanding blows my mind — they’re really helpful.

Are there any areas they could improve?

Working with Konstant, I’ve faced a couple of issues that could be improved. First, their customer service is different compared to here in the U.S. If there is a mistake, which is understandable on occasion, there is a lot of back and forth that could be avoided to begin with. 

At times, their attention to detail could be improved by thoroughly reviewing emails and/or files, notes, etc. 

Finally, we’ve had a couple of issues with the timeliness of meetings but they improved over time.

Do you have any advice for potential customers?

Make sure that you fully think through your idea. As this is my first time doing a project like this, there have been some things that I initially didn’t know. Thus, I’ve had to request a lot of changes on things that I thought would be included.

Additionally, make sure that you get a project manager involved. Initially, the business analyst was my main point of contact, and some of my requirements got lost or misunderstood when he communicated them to the project manager. Since the project manager has been on the calls, they’ve understood my requirements better, and it all has been smooth sailing.

BACKGROUND

Please describe your company and your position there.

Novotech SRL is a Romanian based company dealing with apps being introduced to the local Romanian Market. The biggest project done was the iSave discounts app which was launched in April. I Michael Dargham the founder and the CEO of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

Konstant was hired to execute and develop the app idea I had planned. Together we have improved the basic idea first thought of into a functional and well designed application that is finding success. My goal was to make sure that the app had the highest quality of coding and functionality in the minimum time of execution. And I had found what I have looked for and still in work to improve this app, and work on other projects as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

Given that the vendor is in another country, I have searched through the internet and researched multiple vendors online. From the reviews found on the internet and from the ratings given by many reputable sources including clutch I decided to physically visit them all. In 3 separate trips to India, in the cities of ahmedabad, Delhi, and Jaipur. After meeting face to face with all the candidates, given the preplan that I was shown from Konstant, the questions asked of the project in hand, and the clarity of the discussion were the deciding factors to make my choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First it was the preplanning and getting points clear. Then it comes to the designs and the wireframes to make to give a blueprint as a clear vision of how the app will look like and the links between each feature. Then documentation is the roadmap of the application. the next is the development and the deployment on server. Where Konstant takes all that was discussed in pen and paper and agreed upon and transform it into an app. Of which we test together and approve of the work done. The technology used was native IOS and Android applications with a marketing website

How many resources from the vendor's team worked with you, and what were their positions?

One BDE, One BA, 2 Project leads, 2 development leads, one Design lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcomes of the project are very good and promising. Within a month of moving the app live on both apple and google stores and a week from starting the marketing campaign we have seen each day increasing number of app downloads and we believe its going to be a very successful product. All the delivered features work perfectly fine, and in case of any issues the support team is always ready and prompt in looking at it.

Describe their project management style, including communication tools and timeliness.

Communication due to corona situation has limited our talks and discussions to online meetings after we managed to be able to meet face to face in some occasions before the virus. We have daily discussions on numerous ongoing add ons and improvements on app feautres. These are mainly through skype and zoom meetings. where we share our screens. The timelines are accurate, before the start of work the cost and the time needed for each step is calculated and presented and we abide by the schedule and work accordingly so that each party can plan their works.

What did you find most impressive or unique about this company?

The most unique feature about this company is the challenge they accept with every new idea brought to the table. In which they never have a no as an answer to every new feature or idea we have. It is why I have been able to share openly everything with them and after some time see it in my phone in a form of an app. Their knowledge and expertise in development is very special in comparison with the experiences I have before in app development

Are there any areas for improvement or something they could have done differently?

I believe they did everything as should be done. Given the struggle of the virus, the long distance communication, the struggles that both sides were facing, we both managed to have very good results. from what I've seen till now its near to perfection.

BACKGROUND

Please describe your company and your position there.

Im thr CEO of Bella, beauty service app to provide best quality beauty services anywhere and at anytime.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

Bella App is an On Demand Beautician Booking application where Customers can book Beauticians by checking their availability means Artist’s time slots and Book them by making payment either online or by Cash on Service completion. There is some Administrator commission % with each booked service. Key Deliverables were Android and IOS Mobile Applications, and Web based Administrator Panel. App Technology was Native App and backend was MySql and Php.

SOLUTION

How did you select this vendor and what were the deciding factors?

I made many interviews with vendors. Amd based on their professionalism, and rating, I chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

An Android App, IOS App and Admin panel developed with the Latest version were the main deliverables. There were wire frames, various documentation, ERD and flow diagrams were delivered by them with regards to documentations.

How many resources from the vendor's team worked with you, and what were their positions?

There was a Project Manager assigned to us- Archana Khokhar. She was responsible for all the communication between me and Konstant. We did thorough Analysis of our requirement, got the Designs Documentations done and delivered us our Successful application. There was the complete Team of project working with her which included UI-UX Designers, Android, App, backend Developers, and QA Team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall the quality of documentation and development work was impressive and I didn’t had any major challenges throughout the app development process.

Describe their project management style, including communication tools and timeliness.

They use emails communication, My project desk, Active collab, Skype, Whatsapp, and it always depended on my convenience. Their Project Management was something I was highly impressed by. Timely delivery, timely updates regarding current progress and relevant logical suggestions at every stage of project from their side helped us a lot throughout.

What did you find most impressive or unique about this company?

Most impressive and the USP of Konstant was they were Client centric above everything else. Which is supposed to be, they always cared what eventually I preferred and focussed on. My comfort and satisfaction was the main motto of the entire Team due to which I will always praise them. Keeping me updated at each minor major things going on with project was also what I liked about them.

Are there any areas for improvement or something they could have done differently?

Definitely my relationship with Konstant will continue and I appreciate their excellence.

BACKGROUND

Introduce your business and what you do there.

I’m an HR coordinator for a metal fabricating company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

We needed help with app development.

SOLUTION

What was the scope of their involvement?

Konstant Infosolutions created an iOS/Android app for our laser. It’s a calculator app for a flatbed and two lasers. We gave the team a calculation and they put into images and a workable format. We also showed them examples of what we were looking for. The end users push buttons to get the desired result.

What is the team composition?

We worked with one person.

How did you come to work with Konstant Infosolutions?

I looked at several different avenues. We took into account price and timing. Konstant Infosolutions had great reviews.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We started working together in January 2014, and we launched in April 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The tool is effective in helping us earn business.

How did Konstant Infosolutions perform from a project management standpoint?

We used emails and Skype calls for project management.

What did you find most impressive about them?

The team offered a good price point and a good delivery time.

Are there any areas they could improve?

They could’ve communicated better about when the app would go out of date. They could even offer packages to update apps, too.

Do you have any advice for potential customers?

My advice is to know what you want. Be open to change, too. They do apps all the time so they might have a better option or idea for you.

BACKGROUND

Introduce your business and what you do there.

We’re a consulting and service provider in the animal health industry, specifically for veterinarians. I’m the owner and president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

They putting together a proprietary platform for us to better service our veterinarians.

SOLUTION

What was the scope of their involvement?

The final platform offers about 18–20 services, including a payment module. We provide digital, protocol, and HR services for veterinarians, which they can access through this platform. Our goal is to free up their time, so they can spend it doctoring. We’re aiming to free up their staff time and provide them with savings on various services they need to run their business. Through our app and services, they can cut down on the time and effort they used to put toward purchasing, procurement, inventory, and more. 

The final app is web-based. Their team was responsible for putting together wireframes based on my concept. Knowing that my vision could be accomplished, I provided them with a visual of what I wanted. They developed the product based on that. After getting our feedback on their wireframes, they would transform them into actual designs.  

What is the team composition?

I have a dedicated contact who I deal with most regularly. Depending on which part of the project they’re working on, I collaborate with as many as 4–5 developers from their side. 

How did you come to work with Konstant Infosolutions?

We found them and 10–12 other service providers through online searches. Our team slowly whittled down our options based on their skills and capabilities. When we made our final decision, there were likely about 4–5 firms in contention.

They definitely weren’t the cheapest option but had experience doing a similar project for another organization in the health world. My level of confidence in their team was higher than it was with other potential providers.  

How much have you invested with them?

We’ve spent $160,000–$170,000. 

What is the status of this engagement?

We worked with them from March–December 2020. Since December, however, we’ve been in contact for ongoing work on the platform.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve enjoyed working with them, and it looks like their work is thorough. They’ve been clear on the best ways to pursue our vision while being honest about what we can and can’t achieve. Moving forward, we’re going to be joined at the hip to make this business work. They’ll be our trusted vendor for all things technical.   

At this point, the true results of the platform are undetermined. We couldn’t start our business until this platform was complete, so we haven’t truly used the system yet. We’ll see the results once we build up a sales force and launch our business.   

How did Konstant Infosolutions perform from a project management standpoint?

They moved through the project in a timely fashion, working to hurry up a job I needed faster than given estimates. In the end, most of the hold-up was on my end. They’re very thorough, so it can take a little longer than I’d like to complete some tasks. However, they’re the design experts and know how best to deliver these products. 

For the most part, they’re very timely. They’ve been very close in accuracy to meeting all of their timeline estimates. There were times we make suggestions that caused slight delays, but they kept the project pretty much in line with their timelines. We had weekly phone calls, and they were always quick to respond to us. 

What did you find most impressive about them?

My main contact has great command of the English language. We’ve been warned by other companies that we may have to overcome a language barrier in our collaboration. While we’ve had to make sure we communicated directions and requirements clearly, their ability to communicate effectively has been very helpful. That was a huge question mark I had starting the project, and I was impressed with them.  

Are there any areas they could improve?

I’m not a very technical person, but I’ve had no qualms at all about the work they performed.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of an e-commerce platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

They created the entire website and mobile phone application.

SOLUTION

What was the scope of their involvement?

The app will be available on both iOS and Android platforms. What I am doing is completely original and new. It isn’t a copy of anybody, and nobody, to my knowledge, has done anything like what I am doing. They customized the solutions to my specifications. After they completed the app, they handled a testing phase and made changes to their work based on my feedback.

What is the team composition?

I worked with one person initially. She was a sales rep, and then I worked with the lead tech. I had two or three phone calls where we spoke to 2–3 members of the development team. They were all web designers, mobile app designers, and technicians. There five or six people that I worked with directly.

How did you come to work with Konstant Infosolutions?

I did a Google search for people developing mobile applications and websites. I got a number of them and checked the reviews on each shop. Konstant seemed to have had the best reviews that spelled out that there was overall value.

How much have you invested in them?

We spent just over $50,000.

What is the status of this engagement?

We started with them in October 2019, and it launched in October 2020. I still have a couple of little things to the mobile app, but it has been launched.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It is hard to take what is in your mind and then put that into a program. The quality of work they provided is incredible. Despite everything that could have gone wrong, they were able to implement their own ideas into my idea to make sure that the functionality that I needed was there without it being at all distorted.

How did Konstant Infosolutions perform from a project management standpoint?

We never really discussed an actual deadline. The timing was never an issue for me. I am a perfectionist and they knew that from the beginning, so we went into the project knowing that we shouldn't rush it. They probably wanted to work faster than we did, but they were understanding and accommodating of the pace I wanted for the project.

We did a lot of Skype and Zoom meetings, and we also used email and phone. They did the wireframes through email. Then, we would get on a Zoom meeting and see the slides and make sure that we are all in agreement on the way it looks and performs.

What did you find most impressive about them?

The customization is impressive. They made the solutions do exactly what I want them to do and were patient when addressing corrections. There were things that I told them to do in the beginning, and I had to backtrack and say I wanted it done differently and they were able to accommodate all of that without difficulty. 

They did exactly what I wanted. The most impressive thing about them is their ability to adjust to me.

Are there any areas they could improve?

It is beyond their control, but our time zones are obviously different. There is really nothing they can do unless they were in the United States. I can’t think of anything I might want them to do differently or better.

Do you have any advice for potential customers?

Just be very clear on what your project is. For mobile application and web development, be very particular about what you ask them to do because they will do it exactly that way. Think about what you want to be done and how it is going to affect everything else.