KloudIT

KloudIT is an Edmonton-based managed IT and cybersecurity provider working with small and mid-sized businesses across Alberta, with depth in industrial, construction, manufacturing and professional services.

Most IT companies route your call through a tier-one technician reading a script, then a tier-two who books a callback, then eventually the engineer you needed on day one. We removed the first two tiers. Every KloudIT technician is a certified professional with five or more years of experience, so your call starts where other providers end.

Our founder spent five years as IT and cybersecurity lead at a large industrial manufacturer in Edmonton before starting KloudIT. Shop floor networks, ERP systems, and the machines that stop everything when they go down. We know what it costs when production is waiting on IT, because we have been the one they were waiting on.

WHAT WE DO

Managed IT support with senior engineers. Cybersecurity: endpoint protection, multi-factor authentication, email authentication and security awareness training. Microsoft 365 administration and cloud migration. On-premise servers, structured networking and business Wi-Fi built for shops and warehouses, not just offices. Backup and disaster recovery with restores that get tested rather than assumed. Device management for field crews on laptops, tablets and phones. Cyber insurance and contractor prequalification support, including the cybersecurity sections in ISNetworld, Avetta and ComplyWorks.

HOW WE WORK

We are a Microsoft partner. Our engineers hold senior certifications across Microsoft security, Fortinet, Cisco and AWS. When you switch to KloudIT the migration is free. You get 90 days risk-free: if we are not what we said we were, we refund every dollar you have paid us for our service. And at any point in your first six months, if you are not happy, we release you from the contract, hand over complete documentation and help you transition out. No penalty, no hostage-taking.