JumpFly

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager for our manufacturing company. We specialize in personalized products for retail and wholesale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired JumpFly to do paid social marketing for one of our e-commerce sites. They manage our Meta ad account.

SOLUTION

How did you select this vendor and what were the deciding factors?

We liked that they are a small company and understand small business. They are in the same state as us.

Describe the project in detail and walk through the stages of the project.

Our Meta account had already been started internally. Once we were onboarded with JumpFly, their team took over on the account. They reorganized our ads as well as created new ads. After this, they've continued to create new ads with different creatives.

How many resources from the vendor's team worked with you, and what were their positions?

We have a paid social account manager and an account specialist working with us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the last few weeks, our account has been doing great. JumpFly's consistency has really helped us.

How effective was the workflow between your team and theirs?

It's been very effective. They come up with new ads to run or new audiences to target. We supply the creatives and they do the rest.

What did you find most impressive or unique about this company?

Their team is very responsive and always quick to help us. They care about our performance - we aren't just another number. As a small business, this is so important to us.

Are there any areas for improvement or something they could have done differently?

None!

BACKGROUND

Please describe your company and your position there.

I'm the CEO and Co-Founder of Popov Leather.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

I hired JumpFly to manage my Google CPC and social (Facebook and Instagram) CPC campaigns.

SOLUTION

How did you select this vendor?

I hired Jumpfly based on the recommendations of several of my peers within the eCommerce industry. All folks had glowing reviews.

Describe the scope of their work in detail.

I worked with two teams at Jumpfly who specialized in Google and Social CPC campaigns. I tasked them with meeting several KPIs such as beating our inhouse ROAS target and managing all our campaigns so I could focus on growing our business.

What was the team composition?

I worked with a couple people on each team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their team was able to achieve my set goals

How effective was the workflow between your team and theirs?

We had bi-weekly meetings and email follow-ups with tasks that needed to be done as well as constant updates on our ad campaigns.

What did you find most impressive about this company?

They're very knowledgeable and committed to helping me succeed.

Is there any area for improvement or anything that could have been done differently?

I would appreciate more in-depth walk throughs of our account structure, but this is a very minor quibble.

BACKGROUND

Please describe your company and your position there.

Im the CEO of Wakit Grinders, our Mission is to create a better life for every person that smokes weed through innovation and invention, manufacturing premier cannabis electric grinders and cone fillers. G&E Innovations Inc was founded on the principle of quality, design, and craftsmanship ensuring a pleasurable experience with our brand of products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

Jumpfly took on our cannabis company advertising campaign, when no other agency would venture into the space, they handle our Amazon campaigns, which is no easy feat in the cannabis space. They have aided with PPC Campaigns and driving revenue growth of 400% since the campaign began. Jumpfly also is handling our B2C website, with an extensive SEO campaign, that includes monthly blogs created in house by staff writers on the cannabis space.

SOLUTION

How did you select this vendor?

I had done my research and was fortunate enough to hire Jumpfly at a Prosper show in Vegas. I had reviewed other companies and no other company was familiar with the cannabis space, Jumpfly rose to the occasion and was able to offer services in the cannabis space no other company was able to do.

Describe the scope of their work in detail.

Jumpfly's Amazon campaign has increased our revenues dramatically, after the first initial consultation, I knew we where at the right place, keywords were identified, and the space was mapped out to go after competitors key words. The cannabis space on Amazon is a very tricky space to sell, our account was taken down multiple times and with Jumpfly's input we where able to get our accounts back and running.

What was the team composition?

I work with multiple teams at Jumpfly, Amazon, SEO, Social Media advertising platforms, Facebook, Instagram and Tik Tok. Each of these campaign is run and overseen by executive management of Jumpfly. I personally work with each of the teams and the education and how well they communicate is a major plus.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Ive seen an increase of 400% on our Amazon campaign, that was no easy feat in the space!

How effective was the workflow between your team and theirs?

We have weekly meetings that go over objectives and goals of the various campaigns. The communication is top notch. We highly recommend Jumpfly to other companies in the space.

What did you find most impressive about this company?

The knowledge base of the people that run the different division, it is truly a blessing when you get a true professional that knows their space and are committed to excellence.

Is there any area for improvement or anything that could have been done differently?

Hire more staff to bring on campaigns with out having to wait too long.

BACKGROUND

Please describe your company and your position there.

Recruitment manager at a Tokyo-based language service company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly, and what were your goals?

Jumpfly helps us with managing our paid search campaigns

SOLUTION

How did you select JumpFly and what were the deciding factors?

Jumpfly had the strongest track record at our target price point

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Jumpfly primarily manages our paid search campaigns, across multiple key global regions

How many people from the vendor's team worked with you, and what were their positions?

Primarily 1 staff, currently the Director of Search Strategy

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very positive - consistently we've seen a strong showing off conversions with our primary campaigns.

Describe their project management style, including communication tools and timelines.

Highly efficient - regular monthly meetings to receive updates and discuss the best strategies moving forward. We receive regular general updates from them as well.

What did you find most impressive or unique about this company?

The high level of professionalism in conduct and satisfaction in returns are both impressive. Timely and swift communication also means strategizing has always been a pleasure.

Are there any areas for improvement or something they could have done differently?

None in particular.

RESULTS & FEEDBACK

How did JumpFly address the challenges that arose?

I worked directly with the owner of the company and she offered a strategy and resolution that we were both comfortable with. 

Describe the impact this engagement has had on your business.

The impact will end up being positive based on my experience with the owner. 

How was project management handled?

The project management ended well and on a good note. 

Is there anything that the vendor did well or that you would consider a strength?
 
The client attention and focus seemed very high level.

BACKGROUND

Please describe your company and your position there.

Owner Water and Rock Studio

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly, and what were your goals?

Get improved ROI on facebook ads and higher quality creative and copy.

SOLUTION

How did you select JumpFly and what were the deciding factors?

I interviewed many top companies Jumpfly is by far superior - focussed on return on investment (ROI), clear concise communication,

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Generate improved ROI for all of our facebook ads.

How many people from the vendor's team worked with you, and what were their positions?

3 person team that work seamlessly together

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Improvement of ROI by over 50%. Massive increase of return on investment. Precise ad strategy, low ad spend, dramatically higher sales. Great experience and communication - they communicate so well I needed less time talking to them. So less time, less cost - and we drove way more money. Nothing more to say. Hire them now.

Describe their project management style, including communication tools and timelines.

The work harder, more efficiently, and smarter than any other company I have hired. This means more profit and less time talking.

What did you find most impressive or unique about this company?

They drive massive ROI. Amazingly good communicators. They understand our business and that translates into better targeting, creative, ad copy, and profit!

Are there any areas for improvement or something they could have done differently?

Not at this time.

BACKGROUND

Please describe your company and your position there.

I am the head of marketing for a multi-family housing and real estate development firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

They were hired to help improve our PPC strategy and execution. As the market has shifted in the last few months, it's required a smarter use of ad spend and technology to better capture qualified consumers.

What were your goals for this project?

Improve quantity and quality of leads to help improve top line growth.

SOLUTION

How did you select JumpFly?

The firm was in place prior to my arrival.

Describe the scope of their work in detail.

Managing the expansion of our digital marketing capabilities across a portfolio of 9 properties. This included all Google, Microsoft (and soon Social) engagement.

What was the team composition?

I primarily work with Jeremy Q and Nikki K. They have each been incredibly insightful and informative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In our first full month of action, we noticed significant traffic increases across each property.

How effective was the workflow between your team and theirs?

Ideal communication.

What did you find most impressive about this company?

The Jumpfly team has consistently met and exceeded my (high) expectations. They have proven strategic, proactive and results focused helping to provide a huge lift to our team and business objectives.

Are there any areas for improvement?

Keep doing the same thing.

BACKGROUND

Please describe your company and your position there.

Assisted Transport in MN is a non-emergency medical transportation provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired JumpFly for lead generation, search engine optimization and overall health of our online profile.

What were your goals for this project?

We needed new, qualified clients to find us on the web and to be able to book transportation rides during the first phone call.

SOLUTION

How did you select JumpFly?

We searched online for a few different companies. JumpFly beat out the competition with their complete transparency and pricing models. The staff was unbelievably open and kind during the initial calls/meetings.

Describe the scope of their work in detail.

They took over my google ad words account and modified it to very very specific to ensure we only get warm leads/qualified new clients.

What was the team composition?

2-3 people at the most. All of them still contact me on a weekly basis with updates. Amazing communication!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our business has grown 20% minimum since using JumpFly. The additional revenue easily pays for itself with zero headaches or hidden costs.

How effective was the workflow between your team and theirs?

Seamless workflow. Weekly updates. Calls/emails answered right away. Constant and clear communication.

What did you find most impressive about this company?

Staff member's attitude. They really want to help grow my small business with their skills. It was almost like they took ownership and pride to listen and help me grow in ways I have not thought of yet. Can't recommend them enough!

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

I am President of Eco Systems Pest Control Inc., a medium sized pest control company servicing MA, RI and CT

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

JumpFly has been managing our Google ad word advertising for over a year.

What were your goals for this project?

To advertise our company and increase our sales.

SOLUTION

How did you select this vendor?

Found them on the internet and had good reviews.

Describe the scope of their work in detail.

They help with our keyword advertising. Suggesting different ads and different landing pages to achieve the most leads..

What was the team composition?

I work mostly with one person on the team Dain, but there are others on the team that I am not familiar with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Using call tracking and other means we can see that we are receiving leads.

How effective was the workflow between your team and theirs?

I talk with my project manager at least once a month to go over the program and make any changes that are needed.

What did you find most impressive about this company?

Other companies I have dealt with are very good up front but once you are with them for a while they seem to lose contact and only respond when you initiate contact. Even the services that promise monthly calls and updates.

Are there any areas for improvement?

There is always room for improvement. They are very good with Google analytics, but maybe need to look deeper into why sometimes they are not getting the response expected.

BACKGROUND

Please describe your company and your position there.

I am the Ecommerce Manager for an Automatic Coffee Machine distributor for workplace and residential.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We really had no organized plans for PPC advertising when I came on board. As a Medium sized company we run pretty lean and I was having trouble finding the time to develop and execute an effective PPC advertising strategy for our websites.

What were your goals for this project?

Our goals were to drive revenues through our websites and increase overall brand awareness.

SOLUTION

How did you select this vendor?

Online research.

Describe the project in detail.

We had a great kickoff call with Dain from Jumpfly and we talked a lot about our brand and overall goals for the company. Dain explained in detail where Jumpfly could help and we began to formulate a plan. It wasn't long before we started to see great results.

What was the team composition?

We work closely with Dain and Austin. Dain is our Account Manager and he is always available. Austin also works very closely on our account and both of these guys go above and beyond for our account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had great results but I prefer not to get into specific numbers.

How effective was the workflow between your team and theirs?

We get A+ communication and response time from the JumpFly team.

What did you find most impressive about this company?

Accessibility

Are there any areas for improvement?

I can't think of anything I would feel negatively about.