IT Svit

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Toweya Corporation, a search engine provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Svit?

We needed to build a service for online searches.

SOLUTION

What was the scope of their involvement?

We had a list of specifications for our project. IT Svit provided software development for our company and we are currently working with four of their developers. Aside from using big data modeling technologies for predictive analysis, we also have message processing capabilities on the frontend. IT Svit also provided some public relations services.

How did you come to work with IT Svit?

We found IT Svit online while looking for solutions providers. We considered one other developer in The Netherlands. After some research, I found that Kharkiv, Ukraine is a city full of highly-educated people. It's a university city with around 300,000 students, most of them related to the IT field. The area also provides very competitive tariffs, compared to countries in the EU.

How much have you invested with IT Svit?

The cost of IT Svit's work has been above $100,000 and under $1,000,000.

What is the status of this engagement?

We started working with IT Svit in August 2015. We completed development one month ago, and we are now in the pre-launch phase.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The feedback we've collected pre-launch has been very positive. The solution is different and easy to use. We are a search engine ourselves, so we don't aim to gain good SEO [search engine optimization] with competitors' engines. In general, the performance of our platform has been increased substantially.

How did IT Svit perform from a project management standpoint?

The project management was handled by myself and my company. IT Svit was flexible and adapted well to changes in the specifications. We communicated both remotely and in person when I visited their offices. We used Viber, Skype, email, and videoconferencing tools.

What did you find most impressive about IT Svit?

The most impressive thing about IT Svit is their dedication to achieving results.

Are there any areas IT Svit could improve?

There is always something to improve. In regards to project management, IT Svit has shown that they can improve over the last 1 ½ years. We've gone on a journey together in order to learn about new technologies, including theoretical mathematics. IT Svit has adjusted quickly and found resources for our work.

What tips or recommendations could you share that might increase the likelihood of success with IT Svit?

Clients shouldn't think that everything will happen by itself with outsourcing or remote work. The most important thing is to have good, detailed specifications.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of ADF Solutions Inc. We develop digital forensic software for rapid investigation and analysis of computers, smartphones, and storage devices, serving law enforcement, government, and corporate clients worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish for ADF Solutions?

We needed help designing, implementing, deploying, and maintaining our new SaaS application.

SOLUTION

What was the scope of their involvement?

IT Svit has done DevOps work to deploy our cloud application on Azure. The team has created documentation, set up CI/CD pipelines, and implemented monitoring and alerting systems. IT Svit now manages the infrastructure.

What is the team composition?

We’ve worked with 2–5 teammates from IT Svit.

How did you come to work with IT Svit?

We found them through an online search. Their pricing fit our budget, and they were a great culture fit.

How much have you invested with them?

We’ve spent around $80,000.

What is the status of this engagement?

We started working with them in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our SaaS application is up and running, and the uptime has been great. In general, it just works.

How did IT Svit perform from a project management standpoint?

IT Svit’s deliveries have been on time, and their project estimates are good. We communicate through virtual meetings.

What did you find most impressive about them?

IT Svit’s easy communication and ability to meet expectations are impressive.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Please describe your company and position.

I'm a product manager of Gurr Johns

Describe what your company does in a single sentence.

Independent art advisory and appraisal group.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Provide developer resource(s) for new internal system build
• Provide Devops services

SOLUTION

How did you find IT Svit?

Referral

Why did you select IT Svit over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from IT Svit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Itsvit provided two fullstack developers to work on an internal company software build, plus ongoing Devops support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fullstack developers have joined a pre-existing development team with no issues, and have been great assets to the team. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always deliver on time, always responsive over Slack, email and video call. 

What was your primary form of communication with IT Svit?

Email or Messaging App

What did you find most impressive or unique about this company?

Communication - unlike many IT-adjacent companies, they are in constant communication with their clients and are very easy to talk to. The account managers are particularly helpful for navigating complex IT projects. 

Are there any areas for improvement or something IT Svit could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Waltair Robotics

Describe what your company does in a single sentence.

Develop sports technologies to assist athletes and coaches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Set up cloud infrastructure on Google Cloud Platform

SOLUTION

How did you find IT Svit?

Online Search

Why did you select IT Svit over others?

• Pricing fit our budget
• Good value for cost

How many teammates from IT Svit were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up different types of services (Cloud Run, Cloud SQL, VM instances) in GCP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely communication
• Successful deployments
• Stable performance
• Follow best practices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained timely and clear communication.

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skilled DevOps engineer

Are there any areas for improvement or something IT Svit could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Head Of Engineering of a fintech company 

Describe what your company does in a single sentence.

We are a new B2B fraud prevention technology aimed at servicing the modern CFO and proactively protecting corporations from fraudulent transactions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Build our production and staging environments on GCP
• Set up CI/CD process.

SOLUTION

How did you find IT Svit?

Online Search

Why did you select IT Svit over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IT Svit were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at ITSvit demonstrated exceptional expertise in developing a robust DevOps solution for our fintech infrastructure in GCP. The scope of work was comprehensive, encompassing the development and deployment of a scalable and secure cloud infrastructure tailored to our specific needs.

 Key deliverables included a fully automated CI/CD pipeline, efficient cloud resource management, and enhanced security protocols. The precision in execution and attention to detail ensured that each component of the infrastructure was optimized for performance and reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of this project were outstanding and exceeded our expectations. Measurable outcomes included a reduction in deployment times, a significant enhancement in system reliability with 99.9% uptime, and a cost reduction in cloud resource utilization.

 Additionally, the automated workflows and improved security measures have greatly streamlined our operations, contributing to an overall increase in productivity. The expertise and efficiency of IT Svit have played a critical role in advancing our fintech platform's capabilities and market readiness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good and quite on point. The Project Management is really thorough and always attentive towards the requirements. The right questions are asked during the creation of tasks, the info is gathered accurately and the task items managed accordingly, with most of the required info and tags present in the tickets for easier and more convenient tracking. 

The estimation is mostly on point and wasn't usually exceeded. It also provided high value service when the project was facing blockers and impediments sometimes, with correct and accurate communication built, and a client-oriented attitude, it made sure the problems and concerns would become theirs as well, and moved firmly towards them being resolved and their solution. 

The meetings are fun and productive with this team. Its course was always oriented on making the project better, smoother, more cost-efficient. Overall - great experience!

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise, responsiveness, and client-oriented attitude.

Are there any areas for improvement or something IT Svit could have done differently?

Their team members are always open to feedback and we always discuss any blockers or minor issues to resolve them quickly. There is always room to grow, but we’re happy with how we work together.

BACKGROUND

Please describe your company and position.

 I am the Founder & CEO of a software company 

Describe what your company does in a single sentence.

The AI Platform for Competitive Intelligence

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Build a solid base for our SaaS on Google Cloud Platform (DevOps)

SOLUTION

How did you find IT Svit?

upwork.com

Why did you select IT Svit over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from IT Svit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Set up Google Cloud Platform 
• Create Dev, Test and Production Environment 
• Automate Instance Generation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time to Automation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, good communication. On time and good quality work

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The CTO has a very good understanding of the technology part of the project and also the business side. He immediately understood what we try to do and came up with very good suggestions thinking of the long term.

Are there any areas for improvement or something IT Svit could have done differently?

The people working on the project changed a few times, mostly on short notice

BACKGROUND

Please describe your company and position.

I am the CIO of Shoebacca

Describe what your company does in a single sentence.

Shoebacca offers a wide selection of footwear products at exceptional prices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Overall DevOps Partner
• DevOps role in custom development projects
• Evaluate novel applications of technology

SOLUTION

How did you find IT Svit?

Online Search

Why did you select IT Svit over others?

Company values aligned

How many teammates from IT Svit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A custom procurement and logistics application using an event-driven architecture with serverless components to efficiently scale to a large volume of transactions across many value chain partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Progressive working functionality having targeted cost performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were impressed with their exceptional expertise and responsive to change. No to forget their high quality outcomes, timeliness

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very easy to work with and trust with key feature outcomes

Are there any areas for improvement or something IT Svit could have done differently?

All good

BACKGROUND

Please describe your company and your position there.

Software Engineer at software company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit?

We were looking for a reliable and knowledgeable team to perform a migration of our platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a recommendation from our partner. Once I got their feedback, I searched for information by myself and found a lot of positive reviews about IT Svit. They seemed to have great expertise in everything related to the cloud, especially migrations

Describe the project in detail and walk through the stages of the project.

First of all, they performed an audit of the infrastructure. After that they worked on the tooling and CI/CD processes in the AWS. They moved our app and database to Amazon. The second phase included testing and optimization, setting up monitoring and logging. We still work with them - engineers monitor our system, assist developers with their requests and suggest improvements as our product grows. Thanks to IT Svit, our customers no longer experience timeouts on our application

How many resources from the vendor's team worked with you, and what were their positions?

4 people from their team usually work with us, including DevOps Architect who was leading the overall migration process, DevOps engineer who implemented everything and now provides support for our infrastructure. Project manager and Business development manager are also involved

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with our new setup and even managed to reduce the infrastructure costs, as soon as IT Svit finished the migration

How effective was the workflow between your team and theirs?

We are always aware of their progress and next steps. We’ve never had any troubles in terms of meeting deadlines and communication.

What did you find most impressive or unique about this company?

We were impressed with the quality of their service and with the level of their expertise. Communication is also their strong side

Are there any areas for improvement or something they could have done differently?

There’s nothing that’s worth mentioning. You can always make something better, but finally we’re very happy with their deliverables and will recommend their service to our partners and friends

BACKGROUND

Please describe your company and your position there.

My name is Zhenya. I am CTO of the company Crm-Studio. For our SAAS CRM we needed to prepare the infrastructures and CI/CD setup. The project had to be launched in a short period of time, so we were looking for a contracting company and did not try to use internal resources.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit?

Our CRM is aimed at the international market. At the moment our team has finished the first version of the product and we are ready to start testing on users. There are 8 full-stack developers in our startup. We don't have devops specialist and relevant experience to set up infrastructure.

SOLUTION

How did you select this vendor and what were the deciding factors?

We read the reviews on the Internet

Describe the project in detail and walk through the stages of the project.

First of all, we did a demo of our product for the vendor. We got feedback right away. We got a cost estimate and a deadline for the project. We decided on a set of tools for AWS. Also after consulting with IT Svit we decided to dockerize our PHP application. Also the team prepared a cost estimate for the infrastructure, which satisfied us.

How many resources from the vendor's team worked with you, and what were their positions?

We also got the team that will be responsible for the quality of the project: devops architect, devops implementer, PM and business manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are already starting to get our first customers and our system is showing well. We also see that we have room to increase the load of the application.

How effective was the workflow between your team and theirs?

We created a general chat room in the slack, and we also agreed on two zoom meetings a week.

What did you find most impressive or unique about this company?

They have good experience with this type of solution.

Are there any areas for improvement or something they could have done differently?

I think improving customer service is always a plus even when it's great already. It's something that is in constant change so maintaining feedback channels and keeping them open is always a good thing

BACKGROUND

Please describe your company and your position there.

I am CTO of a company offering local payment solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit?

Migrating our systems from Rancher platform to a highly available, auto-scale system in kubernetes, managed by terraform.

SOLUTION

How did you select this vendor and what were the deciding factors?

a highly available, auto-scale system in kubernetes, managed by terraform.

Describe the project in detail and walk through the stages of the project.

IT Svit built a highly available, auto-scale system in kubernetes, managed by terraform.

How many resources from the vendor's team worked with you, and what were their positions?

one senior systems engineer, one project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we have a working system! a highly available, auto-scale system in kubernetes, managed by terraform.

How effective was the workflow between your team and theirs?

very

What did you find most impressive or unique about this company?

They were very responsible, responsive, and motivated to meet and exceed our expectations.