IT Geeks is a Shopify Platinum Partner known for delivering top-tier services in Shopify Plus store design, redesign, migration, marketing, and mobile app development. We specialize in ensuring that your brand's online presence stands out in a crowded digital marketplace.
Our team of experts takes the time to understand your brand’s unique needs, delivering custom solutions that bring your vision to life. This is why our clients describe our work with words like "proactive communication," "technical expertise," "exceptional customer service," and "tailored solutions."
With over 10 years of experience in the E-commerce industry, we have become a trusted partner for more than 10,000 Shopify store owners worldwide. Serving a diverse range of industries, from fashion to healthcare, we specialize in delivering customized E-commerce solutions that drive success and growth. Whether you need a brand-new store design, a complete overhaul of an existing site, or assistance improving your digital presence, we’ve got you covered.
What makes IT Geeks stand out?
At IT Geeks, our success is measured by the success of our clients and the numbers tell no different story.
10+ years of expertise in Shopify development and E-commerce solutions
Highly skilled professionals who are passionate about your brand’s success
Over 5000 five-star reviews, reflecting our commitment to excellence
80% revenue growth experienced by our clients after partnering with us
Services we offer:
Migration to Shopify Plus
Shopify Plus UI/UX Design
Shopify Plus Development
Shopify Plus Maintenance
Mobile App Development
Custom Solutions & Integration
Digital Marketing (SEO, Google Ads, Meta Ads, and more)
Whether you're launching your first Shopify store or looking to optimize your existing one, IT Geeks is here to guide you every step of the way. Join the thousands of successful Shopify store owners who have elevated their E-commerce experience with our expert services. Let’
Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Year founded
Founded 2015
Languages
1 Language that we service
English
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
IT-Geeks offers competitive pricing and high value for cost, with projects ranging from $80 to $20,000. Clients frequently commend their responsiveness, timely delivery, and effective communication, leading to significant improvements in website functionality and user experience.
Clients consistently praised IT-Geeks for their exceptional project management skills and clear communication. The team was responsive, proactive, and kept clients updated throughout the project lifecycle. Their ability to manage complex projects efficiently and deliver on time was a recurring positive theme.
High Client Satisfaction and Recommendations
Overall, clients expressed high satisfaction with IT-Geeks' services, often recommending them to others. The team's professionalism, expertise, and dedication to delivering quality results were key factors contributing to their positive reputation and client loyalty.
Responsive and Client-Centric Approach
IT-Geeks were commended for their client-centric approach, demonstrating a strong commitment to understanding and fulfilling client requirements. Their responsiveness and willingness to accommodate changes and provide ongoing support were highly appreciated, fostering positive client relationships.
Efficient E-Commerce Migration and Development
IT-Geeks demonstrated expertise in migrating complex e-commerce platforms to Shopify, ensuring seamless transitions and enhanced functionality. Clients appreciated their ability to handle intricate tasks like data migration, SEO optimization, and custom app development, resulting in improved site performance and user experience.
Improvements in Conversion and User Engagement
Clients reported measurable improvements in conversion rates and user engagement following IT-Geeks' interventions. The team's efforts in optimizing website design and functionality contributed to enhanced user satisfaction and increased sales, reflecting positively on the overall project outcomes.
Challenges with Time Zone Coordination
Some clients noted challenges with coordinating across different time zones, which occasionally led to delays in communication or project timelines. However, IT-Geeks generally managed to accommodate these differences and deliver projects successfully.
Shopify E-Commerce Website Dev for Online Retailer
E-Commerce Development
Less than $10,000
Aug. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The quality of work was excellent and highly recommended!"
Sep 23, 2022
Owner, Kinkz Playhouse
Anonymous
Retail
Manhattan, New York
1-10 Employees
Online Review
IT-Geeks developed a Shopify e-commerce platform for an online retailer. Following multiple meetings, the team outlined the requirements, goals, and timeframes.
Although the client hasn't provided measurable outcomes, IT-Geeks excellently delivered what the client wanted and provided unique ideas. They utilized Basecamp for smooth project management and communication. Overall, their work quality, recommendations, and responsiveness stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am happy that we decided to work with IT-Geeks. Mark has been great to work with he did exactly what we wanted and definitely share some great ideas with us. The quality of work was excellent and highly recommended!
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks, and what were your goals?
We created an e-commerce store on Shopify.
SOLUTION
How did you select this vendor and what were the deciding factors?
We went directly to Shopify to find a professional web designer who is well rounded on designing website for Shopify. Also, check reviews as well.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had introductory meetings, provided our vision for the store and setup goals and timeframe for each.
How many people from the vendor's team worked with you, and what were their positions?
1 people. Mark was our main project manager that we work directly with.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
n/a
Describe their project management style, including communication tools and timeliness.
Project was managed through base camp where we can communicate daily. Fast feedbacks to messages.
What did you find most impressive or unique about this company?
Excellent quality of work and also provide great suggestion to help the business.
Are there any areas for improvement or something they could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design for Live Fish Retail Store
Web Design
Less than $10,000
September 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The professionalism is top-notch."
Sep 23, 2022
Owner, The Marine Ravine
Eric Cross
Retail
Hayden, Idaho
1-10 Employees
Online Review
IT-Geeks was hired by a live fish retail store to create an attractive design for their website. After a series of meetings, they started working on the deliverables and provided weekly updates to the client.
Thanks to IT-Geeks' help, the client website generated more clicks. The team finished the project in a quick manner, but the quality was still high-tier. In addition, they were easy to communicate with, organized, and receptive to queries and feedback throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Owner of a retail live fish store.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks?
We are a brand new store that didn’t have a complete website. We needed professionals to come in and create an appealing site design for us.
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked up designers and based our selection off cost and reviews. We didn’t want to go the cheapest route and end up with a less appealing design.
Describe the project in detail and walk through the stages of the project.
After a series of meetings to lay the foundation I would get weekly updates allowing me to view the current iteration of the site to make sure it was to my standards.
How many resources from the vendor's team worked with you, and what were their positions?
I worked with a project manager that kept me informed all the way through.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our site is already generating clicks and the amount of work done would have taken myself 5 times as long to complete.
How effective was the workflow between your team and theirs?
The project manager was easy to communicate with. I could ask a question and get a response within the day.
What did you find most impressive or unique about this company?
The professionalism is top-notch. They are very organized and keep to strict deadlines to ensure the product is delivered on time.
Are there any areas for improvement or something they could have done differently?
I can’t think of any improvements.
RATINGS
5.0
"They are true professionals that do an amazing job."
Quality
5.0
Service & Deliverables
"Top notch"
Schedule
5.0
On time / deadlines
"Quick and easy and they work around your schedule."
Cost
5.0
Value / within estimates
"You get what you pay for in this industry."
Willing to Refer
5.0
NPS
"I would recommend them.
Web Upgrade for String Instruments and Accessories Shop
Web DesignWeb Development
Less than $10,000
June 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Mike and his team were very professional, and they knew what they are doing."
Sep 22, 2022
Employee, String Instruments and Accessories Shop
Anonymous
Retail
San Diego, California
1-10 Employees
Online Review
IT-Geeks upgraded an online store for a string instruments and accessories shop. They used Shopify 2.0 theme for the client's site.
The upgrade has improved the site's navigation speed, which made more customers happy. IT-Geeks was responsive, even after the collaboration had ended. Above all, their expertise impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are selling String Instruments and Accessories.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks?
To upgrade our webstore to 2.0 Shopify Theme.
SOLUTION
How did you select this vendor and what were the deciding factors?
Expert List on Shopify.
Describe the project in detail and walk through the stages of the project.
We had first a conversation what it has to be done and what changes we want. After that IT-Geeks started on the project and gave us daily updates by email, we also had weekly Zoom Meetings, where they walked us step by step through the process.
How many resources from the vendor's team worked with you, and what were their positions?
We got Mike as Senior Project Manager and his team.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Since we have the new and upgraded theme, customers are more happy with the fast checkout and how easy is the navigation through our webstore.
How effective was the workflow between your team and theirs?
Mike was and is still for us here, whatever concerns or questions we may have or had, he always responded to us the same day.
What did you find most impressive or unique about this company?
Mike and his team were very professional, and they knew what they are doing. You can trust them and concentrate on the daily business and let them do their work.
Are there any areas for improvement or something they could have done differently?
Not at all!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for Health & Safety Products Manufacturer
E-Commerce Development
Less than $10,000
Aug. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very aware of what we needed."
Sep 22, 2022
Marketing & Communications Manager, OHD
Justin Lobdell
Manufacturing
Birmingham, Alabama
11-50 Employees
Online Review
IT-Geeks built an e-commerce platform for a health and safety products manufacturer. They designed and developed a Shopify store for the client.
IT-Geeks successfully delivered a well-performing site on time. The team demonstrated exceptional communication and project management skills. Their strong understanding of the client's needs and the valuable insights they provided throughout led to a great and fruitful partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Marketing and Communications Manager at OHD, where we manufacture and sell health and safety products globally.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks, and what were your goals?
We needed a complete ecommerce store created to sell our products.
SOLUTION
How did you select this vendor and what were the deciding factors?
Their positive reviews and cost is what drove us to select them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They helped us design a complete scope of work from design to operations for our ecommerce store in Shopify!
How many people from the vendor's team worked with you, and what were their positions?
there were two main people that worked with me. The main POC being Eva, the Project Manager.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The launch of the actual site went extremely well. They were very eager to check in and ensure everything was running smoothly.
Describe their project management style, including communication tools and timeliness.
Fantastic communication throughout the entire process!
What did you find most impressive or unique about this company?
They were very aware of what we needed and were able to help guide us to what would be most successful for the company.
Are there any areas for improvement or something they could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Web Redesign for Educational Technology Company
Web Design
Less than $10,000
July - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their excellent skills and experience were impressive."
Sep 16, 2022
Director of Marketing, Educational Technology Company
Anonymous
Verified
Education
New York City, New York
51-200 Employees
Online Review
Verified
IT-Geeks redesigned a Shopify website for an educational technology company. They helped identify areas of need, implemented the design on the backend, and improved the UX.
IT-Geeks completed the designs on time and with impressive quality, earning the client's satisfaction. Their scheduling was effective and led to a smooth workflow. They were an experienced team that provided the client with value for their money.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the director of marketing for an educational technology company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks?
We hired IT Geeks to help us re-design a Shopify website to improve the user experience.
SOLUTION
How did you select this vendor and what were the deciding factors?
I looked for Website designers on the Shopify vendor site with good reviews and a wide skill set.
Describe the project in detail and walk through the stages of the project.
They helped us identify the areas of need and implemented the design on the backend.
How many resources from the vendor's team worked with you, and what were their positions?
We have one point of contact and she was a project manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The site was very well designed. It just launched today so we don't yet have any data. However, the project was done quickly and on time.
How effective was the workflow between your team and theirs?
Their team was effective in scheduling and doing the work.
What did you find most impressive or unique about this company?
Their excellent skills and experience were impressive. They were affordable and fast.
Are there any areas for improvement or something they could have done differently?
It was great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Update Services for Lifestyle Boutique Company
Web Development
Less than $10,000
Nov. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They gave us a professional update that's easy to maintain."
Sep 15, 2022
Owner, Driftwood LLC
Carrie Gebb
Verified
Retail
Makawao, Hawaii
1-10 Employees
Online Review
Verified
IT-Geeks has updated a lifestyle boutique company's website. The team currently helps them further improve the site. One teammate works directly with the client for this partnership.
The company is happy with the updated website's style and function; their end customers also praise it. On top of that, the site is now easier to maintain. IT-Geeks has a great project management style. They use screen sharing, emails, and video tutorials to communicate quickly and efficiently.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner of Driftwood Maui lifestyle boutique.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks, and what were your goals?
Our website was created seven years ago and needed to be updated. Eva with IT Geeks did a beautiful job rebuilding our website and continues to help us make improvements as our business evolves.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched for a Shopify expert and after reading many five star reviews decided to use IT Geeks.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had several meetings to discuss goals and objectives as well as style and function of our new website. Screen sharing, emails and video tutorials worked well to help us communicate.
How many people from the vendor's team worked with you, and what were their positions?
Eva was our point of contact through the duration of the project.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Appreciate the style and function of our updated site and ease of use for our clients.
Describe their project management style, including communication tools and timeliness.
Screen sharing, emails and video tutorials worked well to help us communicate.
What did you find most impressive or unique about this company?
They gave us a professional update that's easy to maintain.
Are there any areas for improvement or something they could have done differently?
We really appreciated the video tutorials.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Product Personalization Support for Cosmetics Company
Other DesignWeb Design
Less than $10,000
September 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They work reliably!"
Sep 9, 2022
CEO, Calibar® Naturkosmetik
Christoph Scharf
Other industries
Nagold, Germany
1-10 Employees
Online Review
IT-Geeks was hired by a cosmetics company for assistance in offering product personalization to customers. They initially had a meeting to discuss the requirements, then the team completed the project quickly.
IT-Geeks was a productive team, and the client was pleased with the results of their engagement. They had an effective communication style, responding quickly to the client's queries and concerns. They were described as a reliable team that gets the job done.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the ceo of a startup in the cosmetics industry. We produce and sell natural, sustainable and plastic-free products to end customers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks?
I was looking for help from the IT geeks to offer product personalization to the customer.
SOLUTION
How did you select this vendor and what were the deciding factors?
I chose this vendor because we have often worked together on other projects and they have always delivered excellent work.
Describe the project in detail and walk through the stages of the project.
First I described what I had in mind exactly. After a few hours, I received feedback from the IT geeks about the costs and the time required for the project. when i gave the go-ahead for this project, the tasks were completed in a very short time. improvements on my part were done easily.
How many resources from the vendor's team worked with you, and what were their positions?
Only one employee worked for me. I do not know what position the employee has in the company and it is also not relevant for me. the final result is relevant!
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I can't share any results yet because I have to adjust our sales structure before personalization can go online.
How effective was the workflow between your team and theirs?
It was very productive! The communication was fast and very competent.
What did you find most impressive or unique about this company?
That they work reliably! Start the project and finish to the last result!
Are there any areas for improvement or something they could have done differently?
No there aren't any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Web Update for Online Coffee Store
Web Development
Less than $10,000
Aug. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5
"They were professional and amazing to work with."
Sep 3, 2022
Owner, Writers & Readers Coffee
Nicholas Rogers
Other industries
Winter Park, Florida
1-10 Employees
Online Review
IT-Geeks reworked a Shopify website for an online coffee store. They fixed the site's broken HTML and cleaned up its order portrait border as well.
IT-Geeks completed and delivered the project on time. They were responsive throughout. Their professionalism and the collaboration results impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner of an online cafe. We sell coffee to clients.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks, and what were your goals?
We hired this company to clean up the website's formatting.
SOLUTION
How did you select this vendor and what were the deciding factors?
They were referred to us by Shopify.com
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
This company fixed the broken HTML for reviews on our site, cleaned up order portrait borders and completed the task in a timely fashion.
How many people from the vendor's team worked with you, and what were their positions?
Two online web developers worked with us and they were prompt in their responses and tasks.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
N/A
Describe their project management style, including communication tools and timeliness.
This company answered everything quickly.
What did you find most impressive or unique about this company?
They were professional and amazing to work with. We found no unique experience with the company.
Are there any areas for improvement or something they could have done differently?
This company was amazing to work with and, while we want to give back and let the world know about the quality of their work, this detailed review form could be shortened quite a bit.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Product & Search Menu Customization for Adult Toy Store
Web DesignWeb Development
Less than $10,000
Aug. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was very impressed with how quickly IT-Geeks worked."
Sep 2, 2022
Owner, KingdomKumToys.com
Kea Morgan
Other industries
Atlanta, Georgia
1-10 Employees
Online Review
An adult toy store has hired IT-Geeks to customize their product menus and to fix a major issue with their search menu. They had one adjustment with the first task and completed the second task in one go.
Thanks to IT-Geeks' help, the client's search menu is now operating correctly. Moreover, the upgraded product menu looks more professional. They have an effective workflow, and they communicate clearly via email. The team is knowledgeable and responsive to queries, making them a go-to partner.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner of KingdomKumToys.com, an adult toy store.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks?
I have hired IT-Geeks for two different jobs. The first was to customize my product menus and then to fix a major issue that I was having with the search menu. The most recent job was to embed videos onto my sites homepage using code. I also asked them to customize the "add to cart" buttons and to make certain product titles clickable.
SOLUTION
How did you select this vendor and what were the deciding factors?
Shopify has a list of website experts and IT-Geeks was among them. After reaching out to a few different companies, I decided to go with IT-Geeks. I chose them because they were very quick to respond. They replied with a list of my issues so that I was sure they understood what needed to be resolved. I appreciated that there would be no confusion about the job at hand.
Describe the project in detail and walk through the stages of the project.
In the first project, I needed them to add a custom product menu. I was also having odd pages pop up when I tried to search for specific items on the search menu. On the second project, I was having some issues with videos playing consistently. I needed IT-Geeks to embed the videos with code and to make the videos smaller on the screen. I also needed them to customize the "add to cart" buttons.
Before starting each job, IT-Geeks was sure to repeat back exactly what I needed fixed. They then got my permission before proceeding with the job. I was contacted within 48 hours on both jobs letting me know that a preview of their work was available. On the first project, there was one adjustment that was needed and it was completed within 24 hours. On the second project, everything was perfectly done the first time.
How many resources from the vendor's team worked with you, and what were their positions?
I communicated with 2 different people. I'm not sure what their titles were. One techs name was Rahul and the other was Bob. Both were very professional and courteous!
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
My search menu is now operating exactly the way that it should and my upgraded product menu looks far more professional. I am also impressed by how consistently the videos now play on my home page since IT-Geeks fixed them.
How effective was the workflow between your team and theirs?
I feel it was very effective. Bob and Rahul were both very clear in their email communications. I had no problems understanding what work they intended to do.
What did you find most impressive or unique about this company?
I was very impressed with how quickly IT-Geeks worked. I also appreciated the knowledge they applied to help fix some very frustrating issues. I also love how quick they are to respond to my messages. I will most definitely be using them again in the future!
Are there any areas for improvement or something they could have done differently?
I don't think anything needs to be improved. They were professional, quick, and courteous. They are worth the money!
RATINGS
5.0
"Excellent customer service! Excellent work!"
Quality
5.0
Service & Deliverables
"Their work was flawlessly done!"
Schedule
5.0
On time / deadlines
"They were very responsive to my messages and always started my projects immediately!"
Cost
5.0
Value / within estimates
"I believe in the saying, "you get what you pay for." IT-geeks do EXCELLENT work so I believe they are worth what they charge."
Willing to Refer
5.0
NPS
"I'd definitely refer anybody who has a web design issue. They will not be disappointed!
E-Commerce Development for Hand-Knit Yarn Company
E-Commerce Development
Less than $10,000
June - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I liked their professionalism, responsiveness, and ability to follow through."
Aug 27, 2022
Creative Director, Woolfolk Yarn
Vanessa Yap-Einbund
Verified
Business services
San Francisco, California
1-10 Employees
Online Review
Verified
IT-Geeks developed an e-commerce website for a hand-knit yarn company. The team customized various features in Shopify, including the color selection and low stock indicator.
The customer loved IT-Geeks's new website update, and the client is looking forward to increasing their sales. The team concisely communicated the project to keep everyone informed on every process and implemented features without fallbacks. Overall they were professional and prompt throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Hand knit yarn company. Creative Director.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT-Geeks, and what were your goals?
Develop a custom feature for the e-commerce website
SOLUTION
How did you select this vendor and what were the deciding factors?
I liked their professionalism, responsiveness, and their ability to follow through.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Develop a custom feature (color selection and low stock indicator) for the e-commerce website on Shopify.
How many people from the vendor's team worked with you, and what were their positions?
2
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our Client love the new updated integration. We hope with this new feature, it would help the client to increase their sales.
Describe their project management style, including communication tools and timeliness.
Every step of the projects was communicated clearly and the feature was implemented without any lag time. We communicated through email and slack.
What did you find most impressive or unique about this company?
Their professionalism and their ability to follow through on a project. We also very much appreciate each tasks was completed in a timely manner.
Are there any areas for improvement or something they could have done differently?
Not really. Attention detail is incredibly important to us, there were some minor bugs and fixes that was unavoidable. But the team always came through at the end which is very much appreciated!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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361 Reviews
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