iQlance Solutions LLC

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a kids transportation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We needed help to build an app for our business.

SOLUTION

What was the scope of their involvement?

iQlance Solutions is developing an app for us, including backend development and customer-facing applications. We created technical requirements starting from business requirements, which involved its technical architecture, the design, and the creation of the apps and a backend management tool. They’re currently doing production support in terms of QA, debugging, and ongoing feature development.

Regarding the product features and functionalities, the app allows parents to get dedicated safe and secure transportation for their children. The flip side of that is that we also have drivers who then utilize a dedicated app to do the appropriate pickup and delivery of those kids. Additionally, the backend management tool enables us to live monitor and manage those rides and the overall business.

What is the team composition?

We’ve been working with seven members of their team, including a project manager, a technical architect, QA specialists, and frontend developers and designers.

How did you come to work with iQlance Solutions?

We went through a research process to identify various app developers across the country, from the most expensive and big agencies to the local shops in our hometown. We chose iQlance Solutions because they were Canadian-based and flexible in applying their resourcing nearshore and offshore for 24/7 development. We also talked to their former clients.

How much have you invested with them?

We’ve spent around $100,000 with them so far.

What is the status of this engagement?

We started working together in July 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re good at meeting deadlines, and that’s vital for a project of this kind. Also, their team can translate our business requirements into a technical effort through their interpretation and creativity.

How did iQlance Solutions perform from a project management standpoint?

They perform well in terms of project management; I know these types of projects can be complex because everything is linked, and one thing impacts another, but given the multiple time zone changes and the tool they’ve implemented, they’ve done an excellent job.

What did you find most impressive about them? 

Their ability to take technical requirements and think through them in terms of implementing them into your business model and identifying gaps in the project is outstanding.

Are there any areas they could improve?

Given the complexity of the development process, they could improve by finding the right project management tool for their client-facing engagement.

Any advice for potential customers?

Set regular check-in points and understand who’s your main point of contact; ensuring that you have someone who engages with them and understands the development process can be helpful.

BACKGROUND

Please describe your company and your position there.

I am the CEO and Founder of and Online Travel Discount Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iQlance Solutions, and what were your goals?

We wanted to develop a Mobile Application and Company Website that allowed our customers and business partners to share and use deals seemlessly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for local online suppliers and tendered the project to approximately 6 shortlisted vendors. We were looking for a company that were supportive of our vision, provide and affordable price for a startup business and were flexible in there delivery. We also wanted a company that was highly recommended and reliable as this was our first venture in the Tech World.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of kick-off meetings to discuss our goals and objectives. We provided the team with sample wireframes and design notes. They incorporated our feedback and delivered many versions of the product with various designs to choose from. Technologies used included: IOS, Android, Swift, Kotlin, Twillio, SendGrid etc..

How many resources from the vendor's team worked with you, and what were their positions?

A Project Manager was assigned to lead the project and there were several other positions on the development side that worked through UX/UI Desgin features etc..

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was quite detailed and completed within the year that we had planned for. We only recently launched and are just coming to market but have recevied great feedback during the beta testing phase.

Describe their project management style, including communication tools and timeliness.

The project manager was easy to deal with and supportive of all feedback. They were timely in their completion of feedback and if ever clarification was required, they were open to calls and feedback to ensure the customers focus was maintained.

What did you find most impressive or unique about this company?

Overall, the delivery of the product was greater than my expectations. The UX and UI design was really impressive, and they delivered something better than what I set out to achieve.

Are there any areas for improvement or something they could have done differently?

Anything I asked for was always delivered so I really cant say that there were areas for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a digital shipping and logistics marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

The transportation industry typically operates like a pendulum; sometimes there would be a significant amount of driver resources available, and then the pendulum would swing the other way around and there would be an insufficient amount. It’s a challenge for both shippers and transport carriers, so we needed a website and mobile app that could address this challenge.

SOLUTION

What was the scope of their involvement?

We started by having meetings with the iQlance team and providing them with all of the information required. We also supplied them with our desired colors and schemes, which they then incorporated into the designs and screens that we sat down to review together.

iQlance then went on to develop a website and mobile app that could allow drivers themselves to connect directly with the shippers. This solution enables shippers to have a repository from which they could select the drivers for the services that they need. 

Their team built a website where our customers, the shipping community, could sign up and register with some driver solutions. Once we’ve accepted their application from the administrative side, shippers could go into the website and create job postings for products that need to be shipped or moved out. 

The other component is the iOS and Android mobile app, which iQlance integrated with functionalities to allow drivers to upload their licenses and CVs for registration. Approved drivers have the ability to set up their account on the app and specify the type of license that they possess and what skillsets or capabilities they have. 

Postings made on the website get pushed out to all of the drivers who are registered on the mobile app, and the drivers who match the criteria could either accept the job at the posted rate or counter-offer until they’re locked in for that job.

What is the team composition?

There was a team lead assigned to the project along with various individuals responsible for the design, the app development, and the website development. They added in a few more people as we went, and we worked with anywhere from 4–8 people throughout the project. I dealt closely with the owner of iQlance, but Shruti (Project Manager) was my main point of contact. 

How did you come to work with iQlance Solutions?

I found iQlance through Clutch. I read customer reviews on their profile, met with their owner, and established a very good rapport during that first meeting. From that point on, I felt comfortable that we could start the project with excellence. 

How much have you invested with them?

With all of the changes that we’ve made, we’re in the neighborhood of $115,000 CAD (approximately $90,000 USD).

What is the status of this engagement?

We entered into an agreement in February 2019. At around October–November 2019, we asked iQlance to pause the project as we wanted to make changes of our own. We resumed development in January 2020 but had to restart from scratch to integrate the changes that we wanted, and they were gracious enough to work with us through that. We’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the middle of development, but iQlance allowed us to test both the website and the application with several users. Those same users have been very appreciative of the images, screens, and user flows of the tools. They’ve given positive feedback and have found the UI/UX to be user-friendly, intuitive, and easy-to-follow. 

How did iQlance Solutions perform from a project management standpoint?

On our side, we’re not technical experts, so anytime we wanted changes or needed something done, iQlance would absolutely engage in feedback. They would give us their perspective on the pros and cons of some changes, and more times than not, we would end up going with their expert advice. In that respect, our interaction is very good. 

Up until the pandemic, our communication was done face-to-face. We’ve since shifted to using Teams, Zoom, and conference calls.

What did you find most impressive about them?

iQlance is very receptive to feedback and very nimble as far as working with the changes and challenges that we’re going through. 

Are there any areas they could improve?

iQlance usually takes up the requirements, goes away to do the development work, and comes back with a finished product for which we will provide feedback. I think it would be better if we were more involved in the development phase rather than having them do the changes after it’s all done. This would be more ideal with our setup as well since we have partners who have their own ideas and vision for the final product. 

Do you have any advice for potential customers?

My advice is to create a regularly scheduled meeting and an agenda list. Also, be more strategically involved through each step of the process as opposed to handing everything over to iQlance and waiting to give feedback once everything’s done. 

BACKGROUND

Introduce your business and what you do there.

We’re a consulting company from Toronto that was established in 2019.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We had clients in Germany, and one of them wanted to develop an Android and iOS app. As a result, we needed a partner that was capable of delivering on both platforms.

SOLUTION

What was the scope of their involvement?

After an initial design phase, we sorted out all the financials and contract work, and we agreed upon the app’s conceptual model. Based on our requirements, the team built what we needed for the app, including wireframes. After that, we had a pretty decent idea of where the project was headed, and we started to look forward to the implementation phase. iQlance Solutions did everything from scratch.

Additionally, they assigned someone to give us guidance from a product perspective, specifically on how to deploy and run the app later on once the platform had its own user base. We’re in the final phase of our project, and we’re scheduled to end by next week.

What is the team composition?

I was connected to about five people from iQlance Solutions throughout the process, including software developers.

How did you come to work with iQlance Solutions?

I came across iQlance Solutions after some online research. I connected with three suppliers, and iQlance Solutions made the most promising offer for implementing our requirements catalog. On top of that, they had the most holistic approach to accomplishing our requirements. It wouldn’t have been okay for them to deliver the app and leave us on our own. They also considered what would happen once the app was launched.

How much have you invested with them?

I was given a milestone-based plan in the beginning, with a total of $24,000 CAD (approximately $19,000 USD). That payment plan has pretty much pulled through, and we only extended the initial budget by about 10% for some extra content on the app.

What is the status of this engagement?

We started working with iQlance Solutions in May 2021,  and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve delivered test versions to our client throughout the project, and the first one was delivered around week three. Our client has been really happy with most of the steps iQlance Solutions and our company took. There was one issue that they wanted us to review and extend a bit beyond what we had planned initially, but that went fine. Overall, once we’re done with the app, I hope that we can have future projects with iQlance Solutions.

How did iQlance Solutions perform from a project management standpoint?

They have professionally supported us throughout the process, and they’ve been very transparent. We have biweekly meetings with either the development team or the product team.

What did you find most impressive about them?

They’ve been great at adapting to our changing needs, which allows them to easily and quickly solve our issues in an outstanding period of time. They’re also proficient in both Android and iOS development.

Are there any areas they could improve?

No, they have no areas to improve. We had minor issues with Basecamp, but that was taken care of after they switched to Microsoft Teams.

Do you have any advice for future clients of theirs?

Have your requirements ready and know what you want to achieve at the end of the project. To be specific, it’s important to be clear about how your product should behave. After all, reaching a common understanding with iQlance Solutions is the best move you can do.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of a tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We wanted our design to come alive so we hired iQlance Solutions to implement UI/UX solutions.

SOLUTION

What was the scope of their involvement?

iQlance Solutions designed a very basic plan for us to achieve what we wished to have. Our project manager looked over our designs and talked to us more about the details of what we wanted to happen.

He then connected us with their senior UI/UX designer who then took our designs and pushed them further and made them a lot more user-friendly. We’re now moving forward with development, and we’ll be working with them on a long-term basis.

What is the team composition?

I’m working with their project manager and designer.

How did you come to work with iQlance Solutions?

I did a Google search for local Toronto companies. I contacted iQlance Solutions early on and moved forward with someone else for a little bit. After that, I found out that the other company we engaged with wasn't competent enough. As a result, I reached out to iQlance Solutions again.

I was very impressed how the team answered my questions promptly at any time of the day — communication was key for us. On top of that, we quickly got a quote from them, and they understood our idea pretty quickly. Above all, they had really strong candidates so it was really easy to move on with them.

How much have you invested with them?

We’ve spent $20,000–$40,000.

What is the status of this engagement?

We started working together in May 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I received a lot of compliments on the design they created. When we pitched to investors early on, they were really attracted to our design. They felt it was one of our strong qualities. Everything was made possible because iQlance Solutions is open to creating something that’s familiar but unique — that’s the key to the whole design.

How did iQlance Solutions perform from a project management standpoint?

Throughout the process, we’ve been able to talk to them and check them on a daily basis. They send us daily updates, and we give them comments — it’s been really easy to communicate with them. We use Basecamp, and we communicate using phone calls and through another app. We also use different apps for designing. Overall, everything’s great.

What did you find most impressive about them?

They’ve been very accommodating and flexible. In particular, we’ve requested to work directly with their designer and they’ve been able to do that. They value confidentiality and are there to listen to what we want. More importantly, they want to give us the best option to ensure our success.

Are there any areas they could improve?

There’s always room for improvement in any project. In our project with iQlance Solutions, there was a time we had to show a lot of examples to the designers. However, it would’ve been easier if they took the initiative to do more market research themselves. Other than that, nothing was too hard to implement.

Do you have any advice for potential customers?

Tell iQlance Solutions your short-term and long-term goals, and always keep them in the loop. In addition, keep in touch with your main point of contact.

In our case, I wasn't sure how much to say at the beginning of the process. Thankfully, our primary contact asked for our short-term and long-term goals so that they could help us determine our vision.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a SaaS company called Stable Hub. Our application enables the communication between racehorse trainers and owners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We needed their team to develop our mobile application.

SOLUTION

What was the scope of their involvement?

My team and I have no experience in application building, so we’ve tasked iQlance Solutions with developing this product for us. We specifically want an iOS- and Android-friendly mobile app that allows interaction between racehorse trainers and owners — we’ve relayed this to iQlance Solutions’ team along with our branding and content preferences.

Apart from developing our MVP, their team also supports our branding efforts by creating our logo, which we will implement on the app and our product offerings. The app’s development is still underway, but we’re already nearing the go-live phase.

What is the team composition?

My main point of contact is Krunal (CEO), and I also get in touch with one of their developers every once in a while.

How did you come to work with iQlance Solutions?

I found their team’s website on Google after looking for potential agencies to onboard for this project. iQlance Solutions had the expertise and price point I was looking for, so I was happy to hire them.

How much have you invested with them?

We’ve spent about $32,00 so far.

What is the status of this engagement?

We kicked off our ongoing engagement with iQlance Solutions in September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iQlance Solutions is an easy team to collaborate with — they’ve put together a sophisticated app that represents our brand well, and they’re quick to implement everything I want into the platform. We’re looking forward to achieving our business goals through the MVP they’ve created.

How did iQlance Solutions perform from a project management standpoint?

We mainly communicate via email and phone calls. Krunal is especially helpful in making sure that I’m always in the loop. He walks me through each step of the process, so I’m aware of what phase they’re currently in. While the project has taken longer than I anticipated, I’m satisfied with their attention to our needs and the quality of their deliverables.

What did you find most impressive about them?

iQlance Solutions is a very accommodating team that understands my needs and unhesitantly extends their knowledge to enlighten our team. They keep us in the right direction, and more importantly, they respect our goals.

Are there any areas they could improve?

They can focus on refining their English communication skills to overcome language barriers. There’ve been times wherein I’ve struggled with understanding the way they speak.

Do you have any advice for potential customers?

Be straightforward in outlining your needs and expectations. If you communicate these with full transparency, iQlance Solutions will reward you with the results you want.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of Little-Souls: Child Wellness, a children’s yoga studio.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We needed help with app development.

SOLUTION

What was the scope of their involvement?

iQlance Solutions created and implemented an iOS and Android app for us. They started off with extensive research. We went back and forth on specifications. The app includes specific breathing techniques, mindfulness games, meditations, yoga positions, and music mixes.

What is the team composition?

We worked with six people from their team.

How did you come to work with iQlance Solutions?

They were recommended to me by Clutch.

How much have you invested with them?

We spent $25,000–$50,000 CAD (approximately $20,000–$40,000 USD).

What is the status of this engagement?

We started working together in April 2020, and we launched in April 2021. Our work is ongoing with updates.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The process was quite easy and efficient. The team was very patient in understanding my business. They really took time to understand my needs. I’m very happy with the final product. The app has only been available for three days, and I already have close to 50 downloads.

How did iQlance Solutions perform from a project management standpoint?

They were great. The entire team was present on each Skype call so we knew what needed to be done. We also communicated over email. They were great with communication.

What did you find most impressive about them?

They really believed in the purpose of the app and understood why I wanted to do it. It’s pretty unique compared to apps they’ve done before. They were definitely able to meet my expectations.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to be detailed with your initial document that outlines how you’d like the app to play out. Give examples of what you want the app to look like so they understand exactly what’s required.  

BACKGROUND

Introduce your business and what you do there.

We’re a mobile fishing tournament platform that connects anglers and promotes the conservation of our fisheries. I’m the president of our company, which is called iFishFight.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We needed them to create our virtual tournament platform that would connect anglers and allow them to compete with one another. Overfishing is a big issue, so we wanted to help with conservation too. We decided to build a platform that would help people release their larger catches instead of keeping them.

SOLUTION

What was the scope of their involvement?

iQlance built the platform exclusively for iOS, which we decided to do. They also delivered the designs. We needed all anglers to be able to connect no matter their locations, so geofencing was a big part of their responsibilities. That was the product’s core feature.

What is the team composition?

In total, we had 4–5 people from iQlance working on the project. I initially communicated with a project manager and then we worked with a technical lead. She managed 2–3 developers.

How did you come to work with iQlance Solutions?

I used various websites including Clutch to establish criteria for the project and find a vendor. iQlance previously used geolocation technologies in their past work, which was one of the main reasons I decided to reach out to them.

How much have you invested with them?

We spent $17,000 on their services.

What is the status of this engagement?

We officially kicked off the project in November 2020 and officially completed it in February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a small testing team, and the product functioned exactly as required. There was a lot of initial back and forth, but their team quickly handled everything. From a functionality standpoint, it all worked on a small scale for us to build up from there. We gathered feedback from our team and initial users. That was all helpful. I’m very happy with the end result.

How did iQlance Solutions perform from a project management standpoint?

I would give them top marks for their project management. We generally communicated by phone but also directly communicated with their team through Skype.

What did you find most impressive about them?

I don’t have a robust technical background. When I initially spoke with their product manager, he took the time to understand my product before we even decided to work together. After that, they also carved time for additional discovery sessions to ensure the whole team understood the product. As we moved forward in the development process, their team was patient and shared their knowledge with me. That went a long way.

Are there any areas they could improve?

No, there’s not much that I could pick at.

Do you have any advice for potential customers?

It’s important to be accountable for giving them feedback. As soon as they needed information, I quickly responded to them. As a client, it’s important that you’re responsive to keep the project rolling.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a real estate brokerage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

They built our internal software system.

SOLUTION

What was the scope of their involvement?

iQlance Solutions developed the platform we use for staffing management, scheduling, and so on. It has a notification system. The backend was built in Node.js.

What is the team composition?

I believe there were 6–7 people from iQlance Solutions involved, including designers and developers.

How did you come to work with iQlance Solutions?

I approached a number of companies. I had a discussion with iQlance Solution's product owner and found him to be an intelligent and helpful person. He understood what I was trying to do and gave me an attractive price.

How much have you invested with them?

We spent $48,000 CAD (approximately $36,000 USD).

What is the status of this engagement?

We started working with iQlance Solutions in early-2019. The product was completed by late April 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iQlance Solutions delivered each milestone on time, and the platform has been working fine since April. They’ve quickly resolved any issues that came up. They’ve handled every situation professionally and politely, and they’ve done everything they promised.

How did iQlance Solutions perform from a project management standpoint?

Their product manager was in constant touch with me, and they engaged with someone else in my team for billing and technical items.

What did you find most impressive about them?

They’ve delivered everything we wanted on time. We have a good product, and there are no issues.

Are there any areas they could improve?

No. Everything’s been fine.

Do you have any advice for future clients of theirs?

I recommend engaging their product owner. He’s a very polite person and has a lot of domain knowledge.

BACKGROUND

Introduce your business and what you do there.

I’m the manager at an IT dev firm that specializes in IT services and software development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

I didn’t initially believe in outsourcing projects. I thought that if I couldn’t monitor the project on a daily basis in my office, it would be very difficult to manage. 

We have 12 developers in-house, but we needed to outsource when we got a couple of big projects. We didn’t have the capacity to handle the additional projects.

SOLUTION

What was the scope of their involvement?

iQlance Solutions works on different projects. They handle some projects from idea creation and planning through completion. For other projects, my team does the documentation and system design, and they do the implementation. It depends on the project; they handle some projects 100%, and others are 50/50.

We’ve served government sectors, like the automobile industry. We’ve also created digital platforms for medical equipment.

What is the team composition?

I directly work with Krunal (IT Consultant & Scrum Master) and a couple of people from his team. My team works with their team as well.

How did you come to work with iQlance Solutions?

I did a Google search for a mobile app development company. I don’t remember how I found them or why I chose them. Their website was the first one I clicked. I went to the chat and spoke with Krunal. He was very polite and professional, and he made me feel like his company was my company. I don’t need to worry about the quality or operation of work — I just hand over the project document and can leave the rest to him.

How much have you invested with them?

We’ve spent $20,000.

What is the status of this engagement?

We started working together in January 2020, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When you have a strong team behind you, you don’t need to worry about availability. If team A is busy and I need to attend a meeting or speak to the government regarding big projects, I have confidence because I know I have team B. That has been the biggest win in terms of working with iQlance Solutions.

I don’t know how many employees they have, but as soon as I have a project, their team is ready if I need them. From a financial point of view, I feel more secure working with them. I hire Krunal if I have a project; if I don’t have a job, then I don’t have to hire him. However, I have to pay my internal team whether we have business or not.

How did iQlance Solutions perform from a project management standpoint?

The project management is very good. One of their team members handles our account. We have a fixed meeting every Monday morning for two hours to share updates. 

They’re very proficient in project planning, follow-up, and updates. When I get busy and forget things, they keep on me to get things done. We have 1–2 calls a day, whether we have updates or not. They keep track of everything in meeting minutes.

What did you find most impressive about them?

The chemistry with the team is great. The level of engagement between the two teams is the key to success.

Are there any areas they could improve?

Sometimes, the documentation needs to be reviewed a couple of times before we say yes or no, but this is very normal. I wouldn’t say this is something that needs to be improved upon. In the past eight months, I feel like everything has been fine.

Do you have any advice for potential customers?

I recommend partnering up with him. He’s a very transparent and honest man. Be transparent with the team. They won’t treat you as a company or agency but as part of their team.