iQlance Solutions

What evidence can you share that demonstrates the impact of the engagement?

They completed all the features we asked for in time. In fact, they gave us more than we requested and even developed their own solutions for the items we forgot. They approached the app from the perspective of its users, tried to understand them, and brought additional value to the product.

We’d been delayed for many months because of my two ex-partner agencies, and the media was watching us. iQlance worked around the clock to deliver my app early, saving me time, money, and effort. They saved my reputation.

How did iQlance Solutions perform from a project management standpoint?

We use WhatsApp and Skype for communication. They're the best at everything, including communication. I can’t adequately put my appreciation into words.

I run a few companies, so sometimes, I'm late to approve iQlance’s payments, but they don’t make it an issue. It may sound like I’m giving overly positive feedback, but it's my genuine impression.

What did you find most impressive about them?

They're always ahead of time, they aren't primarily interested in money, and they have a personal touch. They acknowledge that I'm dealing with problems unrelated to this project.

I have 17,000 employees, so fact that I took the time to review them confirms that I’m in iQlance’s debt. They’ve proven their effectiveness to me, so I can only say good things about them. iQlance is the perfect developer; they under promise and over deliver.

Do you have any advice for future clients of theirs?

If you have the budget to work with iQlance, do it. They'll meet your needs precisely if you tell them what to do. They're called “iQlance Solutions” because they deliver solutions and help us with any points we miss.

What evidence can you share that demonstrates the impact of the engagement?

We have tested the app with customers and given it to some investors, all of who have responded very positively. They have specifically commented on the UI/UX and the app’s simplicity. We have also run it through a variety of tests that have shown no issues with its functionality.

How did iQlance perform from a project management standpoint?

They have been excellent. They are always available to speak and stick closely to timelines. They accomplish tasks quickly and communicate any issues or updates appropriately.

What did you find most impressive about them?

The team’s business sense has stood out to me the most during the project. They are very practical and understand what you are trying to achieve. Beyond that, they go out of their way to look for things to improve. Other vendors I have worked with usually just do exactly what we tell them, while iQlance goes above and beyond to look ahead, make suggestions, and actually improve the product. They really want to work with you as a partner, not just as another customer.

Any advice for potential customers?

It is important to know what you want on the technical side of things before you begin. For example, we already knew the coding language we wanted the app written in so that it would be scalable in the future. This helps them to get a feel of what you are trying to accomplish and alleviates some major issues that might happen down the road. Use the technology that you think will be best for the future, not just the technology that is the cheapest.

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with the website, especially with Krunal’s approach and business acumen. He helped liaise with the development team in order to find a solution no matter what the challenge may have been. Giving them a second project is the best reference we can provide.

How did iQlance perform from a project management standpoint?

We used email and Skype for communication.

What did you find most impressive about them?

We use outsourcers all the time, both before and after working with iQlance. Krunal spearheaded the communication with us, as well as with the development team. We appreciated his quick responses; he seemed to be working 24–7. Since we’re based in Sweden and he was based in India, there was a significant time difference, but it felt like he was working all the time for us. Whenever we needed to make a change or had an issue, they were resolved quickly.

Are there any areas they could improve?

Whenever Krunal was involved (which was most of the time), everything went smoothly. When we were in direct contact with the developers, there were some language barriers. From a communications point of view, we had to be extremely clear in those moments. The developers didn’t necessarily see the nuances of our site.

Do you have any advice for future clients of theirs?

Having a clear idea of what the end product needs to be and putting that in the scope document is a good idea.

What evidence can you share that demonstrates the impact of the engagement?

We are satisfied with the product. We’ve done internal testing, but have not shown it to any focus groups. That will be the next step in our process.

How did iQlance perform from a project management standpoint?

The delay in the project came from our side. IQlance has been on top of everything from the beginning.

What did you find most impressive about iQlance?

It was nice to deal with someone more local since many independent contractors are overseas. IQlance is based in Canada, and it’s been really nice to deal with them in terms of their communication skills and availability. We don’t have to work odd hours to meet their hours. They’re always willing to have Skype calls and reviews whenever we need them. It’s been pleasant to work with them.

Are there any areas iQlance could improve?

We didn’t have any problems with our process.

What tips or recommendations could you share that might increase the likelihood of success with iQlance?

My advice is for people working with any outside contractor. Make sure you know exactly what you want. If you can do that, they can work to your specs.