Integrated Media Group

BACKGROUND

Please describe your company and position.

I am the Director of Strategic Partnerships of NotaryLive

Describe what your company does in a single sentence.

24/7 Remote Online Notary Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrated Media Group to accomplish?

• Transition from Salesforce to Hubspot
• Improve our digital marketing initiatives

SOLUTION

How did you find Integrated Media Group?

Referral

Why did you select Integrated Media Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Integrated Media Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged IMG for ongoing HubSpot consulting and implementation support. Their scope included system audits, campaign buildouts, lead scoring, reporting, email template creation, and technical guidance across our marketing and CRM operations.

One of the most valuable pieces was a custom HubSpot integration that helped streamline how our data flowed between systems. That project was a key milestone for us, and the IMG team handled it smoothly from planning to execution.

The relationship was professional, flexible, and collaborative from day one. Everyone we worked with was responsive, clear, and highly knowledgeable. We always felt like we were in good hands.

Highly recommend IMG to any growing team looking for expert support with HubSpot, marketing automation, or digital infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster lead routing and contact segmentation: We saw a 40% improvement in speed and accuracy of lead handoffs after implementing IMG’s scoring and list logic.
Operational efficiency: The team saved hours each week thanks to cleaner dashboards, automated reporting, and better visibility into funnel performance.
Successful custom integration: The HubSpot integration solved a key data sync challenge, allowing us to confidently use HubSpot as our central source of truth.
Stronger marketing-sales alignment: Our CRM structure and campaign setup made collaboration between marketing and sales far more seamless.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IMG’s project management was reliable, organized, and easy to work with. They were clear about timelines, communicated progress consistently, and delivered work on schedule. When priorities shifted or new needs came up, they adapted quickly and helped us reprioritize without losing momentum.

They used shared task tracking and regular check-ins to keep everything moving, and we always felt confident in where things stood. Their responsiveness and ability to translate technical work into clear next steps made collaboration smooth and productive.

What was your primary form of communication with Integrated Media Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to adapt to the complexity of our HubSpot setup. We had unique operational needs, including the use of custom objects and nonstandard workflows, and they never hesitated. Instead of applying a cookie-cutter approach, their team took the time to understand our structure and delivered tailored solutions that worked seamlessly within HubSpot. Their depth of knowledge and flexibility were real differentiators compared to other consultants we’ve worked with.

Are there any areas for improvement or something Integrated Media Group could have done differently?

If anything, a bit more upfront clarity around scope and technical boundaries could have streamlined a few phases. But overall, the team was flexible and responsive, and always willing to adjust as needs evolved.