Inktrap, 4 Reviews, Address, Data & More

Digital products built by people who care

We're a London-based team of designers and devs who make B2B products easy to use. Initially designing and building MVPs for early-stage startups, we’ve grown to work with larger companies like Tysers, humn.ai and PwC’s innovation team across the past 10+ years.

$10,000+
$100 - $149 / hr
10 - 49
London, England
Founded 2013

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Focus

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Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.6 /5

What Clients Have Said

Inktrap offers competitive pricing, with a project cost of approximately $67,000 for custom software development. Clients praise their value for money, timely delivery, and effective communication. The company is noted for its strong project management and adaptability to client needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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UX/UI Design Packages

starting at $3,700/month

Inktrap Review Insights

Overall Review Rating

4.8

Quality 4.9
Schedule 5.0
Cost 4.6
Willing to Refer 5.0

Top Mentions

Review Highlights

Strong Project Management

Clients appreciate Inktrap's efficient project management, timely deliveries, and responsiveness. Weekly standups and clear communication channels ensure projects stay on track, and deadlines are met.
Great Understanding of Client Needs

Inktrap is noted for their ability to quickly grasp and address complex client requirements with minimal input. This is especially highlighted in projects involving legal tech and trade organizations.
Dependable and Resourceful

Clients highlight Inktrap's dependable planning and resource management skills. They are known for delivering robust solutions on time and within budget, which builds trust and confidence in their capabilities.
Minor Issues with UX

While generally positive, some clients noted minor UX-related issues that needed addressing. Inktrap has been quick to inform clients and resolve these issues, showing their commitment to quality.
Positive Client Feedback

Clients have provided positive feedback on Inktrap's work, noting improvements in process efficiency and user experience. This feedback often leads to continued partnerships and further projects.
Effective Communication

Inktrap maintains effective communication through virtual meetings, emails, and messaging apps. This ensures that clients are always informed about project progress and any issues that arise are promptly addressed.

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Inktrap Reviews

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UX/UI Design Web Development
Confidential
Sep. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're very open to feedback, are friendly and generally a delight to work with."

Jan 25, 2024

Product Manager, Digital Solutions Company

Anonymous

Legal
London, England
11-50 Employees
Online Review
Verified

A digital solutions company has hired Inktrap to design an MVP for their legal tech platform. The team is responsible for further iterations and assists UX research along with UX/UI design for the client's app.

Thanks to Inktrap's work, the client has secured a significant investment in their platform, demonstrating market confidence in its potential. The team delivers items on time and hosts weekly stand-ups to address feedback. Their design skills and understanding of the project's needs stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a digital solutions company

Describe what your company does in a single sentence.

We work with partners in insurance, finance, telecoms, law and more, delivering tailored digital solutions to common business challenges

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inktrap to accomplish?

Design MVP to launch with
Continually design product iterations after launch
Assist in UX research alongside UI design

SOLUTION

How did you find Inktrap?

Referral

Why did you select Inktrap over others?

High ratings
Great culture fit
Referred to me

How many teammates from Inktrap were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Inktrap was hired initially to build an MVP for our legal tech platform. Their work covered a lot, including a dashboard for easy navigation, a library full of legal resources, an advanced document editor, and a feature to book expert help. These parts were designed to make finding and using legal help simple and straightforward for our users. Post MVP launch, Inktrap worked continually on iterating the whole platform based off user feedback and strategic direction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the project's completion, we secured significant investment, demonstrating the market's confidence in our platform and its future potential. This investment is a direct testament to the project's success and the effectiveness of the MVP in showcasing our platform's value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Inktrap managed the project efficiently, delivering on time and meeting our needs effectively. They worked with us two days a week, and we had weekly standups to keep communication clear and address any issues quickly. These meetings helped ensure everything stayed on track and allowed Inktrap to adapt to our feedback. Overall we work in a very agile manner with Inktrap which works very well.

What was your primary form of communication with Inktrap?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We've always been impressed by Inktrap due to their skill at designing something very user friendly whilst also beautiful. They really understand our needs and our constraints. They're very open to feedback, are friendly and generally a delight to work with.

Are there any areas for improvement or something Inktrap could have done differently?

They've been very open to feedback at all stages and have been very accommodating to our needs if at times we felt we needed more experience in a certain area.

RATINGS

5.0

Custom Software Development
Confidential
Mar. 2021 - Ongoing

4.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"It's easy to work and communicate with them."

Jan 10, 2022

Executive, Trade Association

Anonymous

Other Industry
London, England
1-10 Employees
Phone Interview
Verified

A trade association hired Inktrap to provide IT solution development. Thet created a platform that enables the client to sort their emails automatically.

The client's team has been providing great feedback on Inktrap's work, increasing the efficiency of their processes. They lead a communicative approach with constant meetings to ensure meeting deadlines and staying within budget. The client also praises their amiable team, which is open to explaining everything.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there?

I’m an executive at a trade organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inktrap?

We were looking for an IT solution to improve process efficiency for our committees.

SOLUTION

What was the scope of their involvement?

Inktrap has been providing IT solutions for our business. We started by describing our problem, and then they researched our processes. After that, they presented their solutions and built a platform compatible with Outlook.

The platform separates committee emails from their work inbox; this allows committee members to read quickly and stay on top of the initiatives without sorting through all the emails in their inbox.

What is the team composition?

We mainly work with Chris (Co-Founder); he's our main point of contact. Additionally, we interact with James (Co-Founder), Grace (Project Manager), and George (Full-Stack Developer).

How did you come to work with Inktrap?

We already knew about their work, and we wanted to partner with them when this project came up.

What is the status of this engagement?

We began working together in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're in a slow transitional process to change work patterns and use the solution entirely, and the feedback on it has been highly positive from the round of demos for our committee co-chairs. Our information is now centralized on the platform, which will increase efficiency and ease of seeing up-to-date information.

How did Inktrap perform from a project management perspective?

Communication is smooth; we started by having biweekly sprint meetings, then moved into weekly sessions. They also do well at meeting deadlines and mostly staying within budget.

What did you find most impressive about them?

It's easy to work and communicate with them; they never make us feel ignorant for being non-technical.

Are there any areas they could improve?

I think the 30-day warranty period should be longer. There was an occasion when we felt that the issues we pointed out on the testing site were being handled, but when we received the final product, some of them still needed attention. The warranty period isn’t sufficient to deal with everything.

Do you have any advice for potential customers?

Allocate time for the program and access it as early as possible to ensure issues are taken care of before the final product is delivered.

RATINGS

4.0

Custom Software Development Product Design UX/UI Design
$50,000 to $199,999
Nov. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Trust Inktrap to be that agency that has your best interests at heart."

Dec 15, 2021

Founder, The Growing Coaches Ltd

Paul Emslie

Business services
Luton, England
Phone Interview
Verified

Inktrap has been tapped to aid the development efforts of a coaching platform. They've identified its vulnerabilities through different user groups, incorporated plugins, and automated new functionalities.

Capable of bringing strong technical solutions to the table, Inktrap has delivered an improved platform that has mirrored the client's vision and secured user affirmations. Their comprehensive development process and impressive planning and coordination skills ensure a continued partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of The Growing Coaches Ltd., a web-based coaching platform that caters to different industries and sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inktrap?

We needed help with custom software development and UX/UI design.

SOLUTION

What was the scope of their involvement?

Inktrap is helping us update an MVP, which we've launched 18 months ago. The platform has basic functionalities, and we've asked their team to refine those by mapping out the processes and activities of our end-users and identifying areas for improvement. They've then moved forward with organizing our user groups into four categories: cultures, coaches, clients, and admin staff.

After organizing our project brief and finalizing the results of their team's study, we've agreed on simplifying the processes and automating some features to improve our end-to-end solutions. Inktrap has then integrated additional plugins to enable email exchanges, booking changes, and video calls.

What is the team composition?

We've mainly worked with their co-founders, a project manager, and a small team that's helped us with brainstorming.

How did you come to work with Inktrap?

One of my acquaintances recommended two development providers to me, including Inktrap's team. I chose them because of their proven extensive portfolio and agreeable attitude.

How much have you invested with them?

We've spent £50,000 (approximately $67,000 USD).

What is the status of this engagement?

Our ongoing engagement started in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Inktrap has delivered a robust platform ahead of time and within our budget. Our users have shared positive feedback about its design and functionality, and it works exactly as we've envisioned. While there are minor UX-related issues that need to be addressed, they've quickly informed us and addressed those.

How did Inktrap perform from a project management standpoint?

We mainly communicate via Slack. Inktrap has a thorough process that accurately addresses our intricate needs.

What did you find most impressive about them?

We're most impressed with their dependable planning and resource management skills — we can always count on Inktrap to maintain a close working relationship with us.

Are there any areas they could improve?

I'm happy with what they've accomplished, but I would've appreciated more clarity on the backend development phase.

Do you have any advice for potential customers?

Trust Inktrap to be that agency that has your best interests at heart, and be clear in identifying your goals.

RATINGS

5.0

UX/UI Design
Confidential
Nov. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were able to deliver more within the allocated time than we expected them to."

Jan 24, 2024

COO & Partner, Tacit Legal LLP

Chris Bridges

Legal
United Kingdom
1-10 Employees
Online Review
Verified

A legal firm hired Inktrap to develop a design system for a legal SaaS application and define the key features needed to launch an MVP. The team was tasked to simplify UX/UI design around a complex matter.

Inktrap quickly designed the MVP with a deep understanding of the problem and following little input from the client. The team delivered the app and even more items out of the initial scope in the same timeframe. They maintained communication through virtual meetings, emails, and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO / Partner of Tacit Legal LLP

Describe what your company does in a single sentence.

We use the best combination of people, process and technology to provide commercial legal services that reflect the modern businesses that we serve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inktrap to accomplish?

Design an MVP
Simplify the UX around complex subject matter

SOLUTION

How did you find Inktrap?

Why did you select Inktrap over others?

Great culture fit
legal specialism

How many teammates from Inktrap were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a design system for a legal SaaS application and design the key features necessary for us to deliver an MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Speed of design, understanding the problem first time and relatively little input needed from our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time, and they were able to deliver more within the allocated time than we expected them to.

What was your primary form of communication with Inktrap?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Adam was able to understand the domain that we operate in and the problems we are trying solve with very little coaching.

Are there any areas for improvement or something Inktrap could have done differently?

N/A

RATINGS

5.0

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Verified Client Reviews: 4

Overall Review Rating: 4.8

Source: Clutch

Last Updated: January 25, 2024

Business Entity

Business Entity Name	Inktrap Limited
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	March 9, 2015
Status	Active
Last Updated	May 1, 2024
ID	09761554

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

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Inktrap

Digital products built by people who care

1 Language that we service

25 Timezones that we service

1 Locations

Focus

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Inktrap Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Project Management

Great Understanding of Client Needs

Dependable and Resourceful

Minor Issues with UX

Positive Client Feedback

Effective Communication

Reviews mentioning:

Inktrap Reviews

MVP UX/UI Design & Development for Digital Solutions Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Solution Development for Trade Association

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Dev & UX/UI Design for Coaching Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

MVP UX/UI Design System for Legal Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Entity

Credit Report Results

Locations (1)

Packages