INHAUS

BACKGROUND

Please describe your company and position.

I am the Cofounder of Camara Fintech de Panama

Describe what your company does in a single sentence.

The Panama Fintech Chamber drives the growth of the fintech ecosystem by promoting innovation, fostering collaboration among key stakeholders, and influencing public policies to enhance financial inclusion in the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INHAUS to accomplish?

• We engaged INHAUS, a premier executive search firm, to identify and recruit our inaugural Executive Director for the Panama Fintech Chamber (Camara Fintech de Panama), a pivotal leadership role tasked with spearheading ecosystem growth, forging strategic partnerships, and advancing regulatory advocacy to propel financial innovation across Panama.

SOLUTION

How did you find INHAUS?

Referral

Why did you select INHAUS over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from INHAUS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the Camara Fintech de Panama seeks to appoint its inaugural Executive Director, we engaged INHAUS, a leading executive search firm, to conduct a comprehensive, targeted recruitment process. The scope of work encompasses the full lifecycle of executive talent acquisition, tailored to identify a visionary leader capable of driving fintech ecosystem growth in Panama. This includes fostering innovation, building strategic partnerships, advocating for progressive regulations, and enhancing financial inclusion amid the country's dynamic digital economy.   Detailed Scope of Work 1. Needs Assessment and Role Definition (Phase 1): Collaborate with our board and stakeholders to refine the job description, competency framework, and success metrics. This involves analyzing the association strategic objectives, market trends in Latin American fintech, and required leadership attributes such as regulatory expertise, network-building acumen, and bilingual proficiency (Spanish/English).   2. Search Strategy and Candidate Sourcing (Phase 2): Develop a customized search plan, leveraging INHAUS's network to identify passive and active candidates from fintech hubs (e.g., Panama, Latin America, etc). Employ targeted outreach via databases, industry associations, and discreet networking to attract high-caliber professionals with 5+ years in fintech leadership, preferably with experience in association management or policy advocacy.   3. Candidate Evaluation and Screening (Phase 3): Conduct initial screenings, in-depth interviews, and assessments against predefined criteria. Utilize psychometric tools, cultural fit evaluations, and scenario-based simulations to gauge strategic thinking, innovation mindset, and stakeholder engagement skills.   4. Selection and Onboarding Support (Phase 4): Facilitate client interviews, negotiate offers, and perform thorough reference and background checks. Provide advisory support during contract finalization and initial onboarding to ensure seamless integration.   Throughout, INHAUS adheres to confidentiality, diversity principles, and Panama-specific legal compliance, with regular progress reporting via weekly updates.   Summary of Key Deliverables - Refined job specification and competency profile. - Longlist of 20 qualified candidates (within 2 weeks). - Shortlist of 5 vetted finalists with detailed profiles, CVs, and assessment reports (within 3-4 weeks). - Interview coordination, reference summaries, and negotiation guidance. - Final placement recommendation and post-hire support for 90 days.   This engagement ensures a rigorous, efficient process to secure transformative leadership, and success measured by the appointee's alignment with our mission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The executive search for the Camara Fintech de Panama’s inaugural Executive Director, conducted by INHAUS, achieved key measurable outcomes: a refined job specification delivered within 1 week, a list of 10 qualified candidates sourced within 2 weeks, and a shortlist of 5 vetted finalists presented within 3 weeks. The process culminated in the successful placement of a highly qualified leader within 1 month, with 100% stakeholder satisfaction in candidate alignment with strategic goals, ensuring progress toward ecosystem growth, regulatory advocacy, and financial inclusion in Panama’s fintech sector.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

INHAUS's project management was exemplary, delivering all milestones on or ahead of schedule. They responded promptly to our needs, adapting strategies to align with our goals, ensuring a seamless, efficient executive search for our Camara Fintech de Panama.

What was your primary form of communication with INHAUS?

Virtual Meeting

What did you find most impressive or unique about this company?

INHAUS’s exceptional professionalism, collaborative spirit, and relentless focus on excellence distinguished their approach, ensuring an outstanding executive search process.

Are there any areas for improvement or something INHAUS could have done differently?

INHAUS executed the search flawlessly, meeting all objectives; it was a pleasure working with their exceptional team.

BACKGROUND

Please describe your company and position.

I am the HR Manager of ERPA SACIF - SUPRABOND

Describe what your company does in a single sentence.

Industry dedicated to the manufacture and sale of glues, adhesives, and products sold through local hardware stores or shopping centers dedicated to construction, gardening, hobbies, etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INHAUS to accomplish?

• Search and selection of qualified personnel

SOLUTION

How did you find INHAUS?

Referral

Why did you select INHAUS over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from INHAUS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The profiles presented have always fulfilled the requirements of each position in a timely manner within the expectations of the service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The candidates we hire after applying have remained in their jobs for more than 6 months, contributing these great achievements and developments within the positions for which they have been hired.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have met the stipulated deadlines.

They have always been attentive to the various processes, both in development and in the constant feedback between the company and the candidates.

What was your primary form of communication with INHAUS?

Virtual Meeting

What did you find most impressive or unique about this company?

INHAUS's ability to find candidates for "difficult" positions in a really short time was impressive.

Are there any areas for improvement or something INHAUS could have done differently?

No, I can't think of any areas for improvement, since the consulting work has met our needs. The areas for improvement are on the part of the candidates, since not all of them are up to the task (they back out without warning or go back on commitments made during interviews), but none of this is attributable to INHAUS.

BACKGROUND

Please describe your company and position.

I am the Talent Analyst of Allianz

Describe what your company does in a single sentence.

Insurance company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INHAUS to accomplish?

• Recruitment
• Coaching
• Talent

SOLUTION

How did you find INHAUS?

Other

Why did you select INHAUS over others?

Company values aligned

How many teammates from INHAUS were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Support primarily in recruitment processes and, as a complement, in specific coaching sessions for new leaders. The scope of work and corresponding deliverables are detailed below:
1. Recruitment Support

• The provider collaborates with us in attracting and evaluating candidates for specific positions within the organization. Their main responsibilities include:
• Defining job profiles and requirements with the internal HR team.
• Searching for and shortlisting qualified candidates.
• Conducting initial interviews.
• Presenting validated applications.
• Accompanying the entire selection process, providing advice and ongoing feedback.

Key recruiting deliverables:

• Lists of candidates by position.
• Individual interview and assessment reports.
• Follow-up reports and market feedback.

2. Coaching for New Leaders

• On a one-to-one basis, the provider provides individual coaching sessions to some new leaders, with the aim of supporting them in developing their leadership skills at this initial stage.

Key coaching deliverables:

• Personalized coaching plan for each participating leader.
• Individual sessions.
• Final report.

This collaboration allows us to streamline our talent search processes and offer timely support at key moments in our leaders' development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Recruitment:

• Reduced time to fill key positions.
• Increased quality of profiles presented.
• Hiring managers' satisfaction.

2. Coaching for new leaders:

• Active and sustained participation in coaching sessions.
• Positive feedback from participating leaders.
• Greater clarity regarding individual development goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the supplier met the agreed-upon deadlines for deliverables, adapting to the timeframes defined by our internal processes. In cases where there were priority changes or urgent needs, they demonstrate flexibility and adaptability to meet our needs.

What was your primary form of communication with INHAUS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most is their personalized approach and their ability to deeply understand our organizational culture and needs.

Are there any areas for improvement or something INHAUS could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Coordinador de Seleccion of Cinemark Hoyts

Describe what your company does in a single sentence.

We create memorable experiences for those who come to see a movie in our theaters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire INHAUS to accomplish?

• effectiveness
• quality
• response times

SOLUTION

How did you find INHAUS?

Referral

Why did you select INHAUS over others?

Referred to me

How many teammates from INHAUS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

infrastructure profile search services for technology

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Service quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time

What was your primary form of communication with INHAUS?

Virtual Meeting

What did you find most impressive or unique about this company?

The communication was permanent, which impressed us.

Are there any areas for improvement or something INHAUS could have done differently?

I can't think of anything right now

BACKGROUND

Introduce your business and what you do there.

I'm a partner and director at a consulting company. We offer specialized consulting services in payment methods, including business, acquiring, issuing, operations, technology, and PCI, with a team of experts with over 20 years of experience in the sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INHAUS?

We needed help finding analysts for the operations department in payment methods for one of the four most important banks in Argentina.

SOLUTION

What was the scope of their involvement?

INHAUS conducted several rounds of personnel searches. After three filters, they presented a shortlist of candidates for our internal evaluation. The candidates were semi-senior and senior analysts in the credit card operations department of a bank. They needed to have knowledge of the sending and receiving of information with the issuing processors of VISA, MasterCard, and American Express credit cards in Argentina.

What is the team composition?

We worked with two teammates from INHAUS.

How did you come to work with INHAUS?

INHAUS was referred to us. We chose them for the seriousness and responsibility with which they approached the search. They managed a huge amount of qualified information.

What is the status of this engagement?

We worked together from October 2015–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

INHAUS's two personnel searches were successful. Our client was very satisfied with the resources' performance. One of the selected candidates joined the bank once the end client finished the project.

How did INHAUS perform from a project management standpoint?

The project was delivered on time. The searches were planned to find and hire the resources in 3–5 weeks. We communicated via phone calls, WhatsApp, email, and formal presentations of the search status.

What did you find most impressive about them?

INHAUS's responsibility, seriousness, and speed in taking our request were impressive. Moreover, they took into account that our consulting company was very small and specialized, which made it critical to find resources with the knowledge we were looking for.

Are there any areas they could improve?

There's always room for improvement, but I can't think of anything specific for INHAUS.