Infraheads offers good value for cost, with clients noting their pricing fits budgets and their services lead to significant improvements. Projects typically involve 2-5 employees, and the company is recognized for its technical expertise and effective communication.
DevOps Managed Services for Clinical Trials SaaS Platform
DevOps Managed Services
Containerization & Orchestration
+5
Confidential
Mar. - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They understood that our application had unique needs and tailored their solutions accordingly."
Oct 31, 2023
VP of Product & Compliance, DevOps Managed Services Co
Arvita Tripati
Verified
Other industries
San Francisco, California
11-50 Employees
Online Review
Verified
A clinical trials SaaS platform hired infraheads to provide managed DevOps services. The team created the production environment, redesigned the architecture infrastructure, and rebuilt pipelines.
Thanks to infraheads' contributions during the engagement, the client was able to deliver code faster. Developers and testers were happy with the team's work, and they stood out for their communication and soft skills. Overall, they were responsive, timely, understanding, and technically savvy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Product & Compliance of the company
Describe what your company does in a single sentence.
SaaS platform for clinical trials
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire infraheads to accomplish?
Production environment setup based on 3rd party architecture
Re-design of infrastructure architecture to better support business model & developer experience
IaC environment build
Pipeline rebuild
Security, Monitoring, Disaster Recovery for infrastructure
SOLUTION
How did you find infraheads?
Referral
Why did you select infraheads over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Edik — CEO & Lead Architect
How many teammates from infraheads were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Multiple phases:
Phase I: Create a production environment capable of supporting our application with live customers on it. Integrate with Azure B2C.
Phase II: Improve the local developer experience by Docker-izing the application and removing complexity from the prior DevOps consultant.
Phase III: Rewrite the pipelines in IaC
Phase IV: Implement Kubernetes & monitoring
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Developers and testers are happy and able to deliver code faster.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very responsive and able to deliver on time.
What was your primary form of communication with infraheads?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Extreme competence. I went from worrying about DevOps multiple times a day to knowing that if they said it was going to happen, it would happen. The Infraheads team was not only technically competent but also had excellent communication and soft skills. They understood that our application had unique needs and tailored their solutions accordingly. AWS, Azure, B2C, Terraform, Kubernetes, Helmcharts, Prometheus, Grafana - they know it all and excel at it. I love that they know security hardening best practices as well. Working with Infraheads was not only a positive experience on the technical front but also in terms of their professionalism and commitment to excellence. They go above and beyond to make sure we hit our deadlines.
Are there any areas for improvement or something infraheads could have done differently?
None. They are fantastic.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
DevOps Managed Services for eCommerce Web Solutions Provider
DevOps Managed Services
DevOps Consulting
+1
Less than $10,000
Nov. - Dec. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their culture of technical communication made things easy."
Jul 1, 2024
Founder & CEO, Webmind LLC
Surik Kostanyan
Verified
Information technology
Yerevan, Armenia
1-10 Employees
Online Review
Verified
infraheads was hired by an eCommerce web solutions provider for their DevOps managed services. The team was responsible for optimizing performance issues, configuration analysis, issue identity, and solutions deployment.
Thanks to infraheads' efforts, the client's site response time and error rates have significantly improved. The team was prompt and responsive throughout the workflow, and their technical expertise has stood out in the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder and CEO of Webmind LLC
Describe what your company does in a single sentence.
Developing web applications and ecommerce solutions
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire infraheads to accomplish? Proper communication between the web services and relational databases
SOLUTION
How did you find infraheads?
Online Search
Referral
Why did you select infraheads over others?
Good value for cost
Referred to me
How many teammates from infraheads were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our ecommerce platform had some performance issues and our Systems Engineering partner were suggesting more resources to solve those. It took infraheads a few hours to analyze our configuration, identify the issue, demonstrate the evidence and deploy the solution.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Website response time and error rates are significantly better now. Basically they've solved our problem. And we have another one for them to solve.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We needed someone to know where to look for the root casue of the issue and analyze that information, and they did that within hours.
What was your primary form of communication with infraheads?
Virtual Meeting
What did you find most impressive or unique about this company?
They are really knowledgeable engineers, and their culture of technical communication made things easy.
Are there any areas for improvement or something infraheads could have done differently?
They could be more open to providing IT support partnership scenarios.
RATINGS
5.0
"Really positive and enjoyable communication."
Quality
5.0
Service & Deliverables
"The numbers are self explanatory. It is a flawless victory."
Schedule
5.0
On time / deadlines
"They were much faster than we expected."
Cost
5.0
Value / within estimates
"They pricing seem to be high, but it worths every penny."
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
Packages we offer:
MLOps workflows
We bring order in your experiment tracking, model and data versioning. Our CI/CD workflow for AI models are based on DVC and classical CI/CD tools, you AI engineers will not need to get used to the new business workflows, git is used as a single source of truth for everything.
Small
On-prem shops, that use Kubernetes.
$7,120
/month
GPU node aware k8s cluster: High performance computing cluster
We assess the need of microservice architecture and when it is not a good strategy we suggest our default monolith CI/CD toolsets. However when the microservice architecture is the right choice for the client our team of AWS, Azure k8s certified engineers make the best practices your practices. All is aligned with the client's teams.
Small
Startups that have 1 year staffing plan and a POC.
$10,000
/month
Monolith vs microservices: monorepo vs multirepo
Medium
Startups with pro or pre-prod clients.
$12,000
/month
Monolith vs microservices: semver 2 and kubernetes
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