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Get a custom proposalAI-Powered Contact Center & Communication Platform
NextGenSwitch is an AI-powered contact center and communication platform built for businesses that need scalable, flexible, and white-label customer communication solutions.
We provide cloud contact center software, Voice AI agents, call broadcasting, programmable voice APIs, WebRTC calling, IVR, inbound and outbound calling, CRM integration, and communication automation.
Our platform helps businesses automate customer support, lead qualification, appointment reminders, order confirmation, surveys, sales outreach, and high-volume calling while reducing manual workload.
NextGenSwitch can be deployed as a white-label, multi-tenant solution for BPOs, telecom providers, software companies, resellers, and service providers that want to launch their own branded contact center platform.
We also provide API integration, customization, deployment assistance, training, and technical support to help businesses connect NextGenSwitch with their existing CRM, website, ERP, or other applications.
Our goal is to make enterprise-grade contact center and Voice AI technology accessible, scalable, and easy to integrate for businesses worldwide.
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Min project size
$1,000+
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Hourly rate
$25 - $49 / hr
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Employees
2 - 9
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Locations
Dhaka, Bangladesh
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Year founded
Founded 2023
1 Locations
- Dhaka , Bangladesh
Service Lines
- AI Agents
- 25%
- AI Development
- 20%
- API Development
- 15%
No Focus Areas have been added yet…
Industries
- Telecommunications
- 50%
- Consumer products & services
- 25%
- eCommerce
- 25%
Clients
- Small Business (<$10M)
- 65%
- Midmarket ($10M - $1B)
- 35%
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Our Story
InfosoftBD Solutions was founded with a simple vision: to make advanced communication technology practical, affordable, and accessible for businesses of all sizes. With more than 20 years of experience in software development and telecom technology, our team has worked across VoIP, contact centers, automation, APIs, and AI-powered communication systems. Over time, we saw that many businesses struggled with expensive, complex, and inflexible communication platforms. That experience led us to bu
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