Infodeck.io

BACKGROUND

Please describe your company and position.

I am the Sales Manager of an IT company

Describe what your company does in a single sentence.

Solution Provider and IT consulting services, distribution of IT solution and products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infodeck.io to accomplish?

• Energy Optimization
• IoT solution management system
• Facilities Management Application

SOLUTION

How did you find Infodeck.io?

• Online Search
• Referral

Why did you select Infodeck.io over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Good track record

How many teammates from Infodeck.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Review customer requirements and on-site situation, helping customer to avoid energy waste by controlling on/off of office lighting and air-conditioning. 
• Optimizing energy usage of specific region such as meeting rooms and public area. 
• Provide solution consultation about smart workflow using IoT devices, connected with a centralised IoT platform for device management, dashboard review, smart rule engine, team management and work request automation to customer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully deployed IoT devices to customer site and perform smart workflow to optimize energy usage according to customer requirements. Helping customer to lower energy cost by at least 20%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timely response for the problem occurs, and come out with several solutions for customer to consider
• Follow tightly about project schedule

What was your primary form of communication with Infodeck.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a professional technical team with good insight into the product, maybe according to past experience, product suits customer needs and one of the impressive thing is they can have fexible customization according to different customers needs, not just providing 'CAN' solution

Are there any areas for improvement or something Infodeck.io could have done differently?

Should have more comprehensive documents for the usage of the platform and setting up procedures about the functions

BACKGROUND

Please describe your company and position.

I am the Project Manager of New Spirit Technology Ltd

Describe what your company does in a single sentence.

A leading HK-based electronic and industrial components and IT solutions distributor and services provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infodeck.io to accomplish?

• IoT and Smart Solultions

SOLUTION

How did you find Infodeck.io?

• Online Search
• Referral

Why did you select Infodeck.io over others?

• Great culture fit
• Company values aligned

How many teammates from Infodeck.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Smart lighting and HVAC

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customers are satisfied!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Before the project starts, they will discuss the project details with the customer first. Try to understand the customer's needs and requirements. Provide professional advice on feasible methods. Their team is quick to respond and is a good partner in work!

What was your primary form of communication with Infodeck.io?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are young, energetic, and willing to take responsibility!

Are there any areas for improvement or something Infodeck.io could have done differently?

Increase manpower and expand production capacity.