Hollyhock Agency

BACKGROUND

Please describe your company and position.

I am the Owner of Haerer Books

Describe what your company does in a single sentence.

We sell antiquarian and collectible books and ephemera, with a focus on fishing and the outdoors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stick Works Agency to accomplish?

• Rebuild and structure the company website
• Optimize inventory listings
• Improve store and analytics

SOLUTION

How did you find Stick Works Agency?

Previous project work

Why did you select Stick Works Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Stick Works Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Stick Works helped rebuild our website, optimize our listings, improve out online store, expand media storage, and provide a basis for marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

200% year-to-year increase in website-based sales, accompanied by a considerable increase in traffic, particularly from web searches

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently met deadlines, answered questions, and provided support as needed, particularly after hand-off.

What was your primary form of communication with Stick Works Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided a highly customizable approach tailored to the specific needs of my company.

Are there any areas for improvement or something Stick Works Agency could have done differently?

Nothing major

BACKGROUND

Please describe your company and position.

I am the Director of Sales & Marketing of Renaissance Marine Group

Describe what your company does in a single sentence.

We are an aluminum fishing boat manufacturer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stick Works Agency to accomplish?

• Website Health Audit
• SEO Audit
• Fixes to website health issues

SOLUTION

How did you find Stick Works Agency?

Other

Why did you select Stick Works Agency over others?

Other

How many teammates from Stick Works Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Stick Works Agency (Ben) performed website audits for both of our brands (Duckworth & Weldcraft). The focus of this audit was on each website's health. A plan of action was created to address individual issues or problems with our website to increase their over health ratings. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have increased our overall health on both websites and look to move forward with a larger UX/CX strategy and plan. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was great, and they delivered on the tasks that were outlined within a designated amount of time. 

What was your primary form of communication with Stick Works Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Ben had great communication and was very hands-on during the entire process.

Are there any areas for improvement or something Stick Works Agency could have done differently?

There are no areas of improvement.