HikeQA

BACKGROUND

Please describe your company and position.

I am the Co-founder of surprize private limited

Describe what your company does in a single sentence.

Surprize helps companies and brands prime for more targeted approaches and engagements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• We hired HikeQA with the specific goal of augmenting our IT staff. We needed skilled professionals to support our internal team and meet the increasing demands of our projects

SOLUTION

How did you find HikeQA?

• Online Search
• Referral

Why did you select HikeQA over others?

• Pricing fits our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with HikeQA was extensive and comprehensive. They provided us with a dedicated team of experienced IT professionals who seamlessly integrated with our existing staff. Their team consisted of software developers, quality assurance engineers, and other specialists as per our requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project outcomes with HikeQA were highly successful and demonstrated significant progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HikeQA showcased excellent project management throughout our engagement. They consistently delivered items on time, ensuring that deadlines were met without compromising quality. Their team was responsive to our needs and promptly addressed any concerns or issues that arose during the project. Communication was smooth and effective, facilitating seamless collaboration.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about HikeQA was their expertise and depth of knowledge in IT staffing and augmentation. They understood our requirements thoroughly and provided us with a highly skilled and dedicated team. Their professionals demonstrated a strong work ethic, attention to detail, and a commitment to delivering exceptional results. The seamless integration of their team with ours fostered a positive and productive work environment.

Are there any areas for improvement or something HikeQA could have done differently?

ALL ACTIVE TEAM MEMBERS

BACKGROUND

Please describe your company and position.

I am the President/CEO of ThomasPartners Investment Management

Describe what your company does in a single sentence.

investment solutions that seek to generate not only regular income but also income that keeps pace with inflation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• I hired HikeQA with the specific goal of ensuring the quality and reliability of the applications developed by Thomas Partners Investment Management

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work undertaken by HikeQA was extensive and thorough. They conducted comprehensive testing of our applications, including functional testing, regression testing, performance testing, and security testing. Additionally, they provided valuable insights and suggestions for improving the overall quality of our applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded measurable outcomes that demonstrated progress and success. HikeQA's thorough testing efforts helped us identify and rectify numerous bugs and glitches in our applications, resulting in improved overall performance and stability. The UX was significantly enhanced, leading to positive feedback from our clients and stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HikeQA's project management was commendable. They consistently delivered items on time, adhering to the agreed-upon schedules and deadlines. Their team maintained effective communication channels, promptly addressing any queries or concerns we had. They were responsive to our needs and demonstrated a high level of professionalism throughout the project.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about HikeQA was their deep expertise in application testing. Their team displayed a remarkable attention to detail, leaving no stone unturned in the pursuit of ensuring the quality of our applications. They showcased a comprehensive understanding of industry standards and best practices, going above and beyond to deliver exceptional results.

Are there any areas for improvement or something HikeQA could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the CFO & Executive Vice President of SABIC

Describe what your company does in a single sentence.

They support customers by identifying and developing opportunities in key end markets such as construction, medical devices, packaging, agri-nutrients, electrical and electronics, transportation and clean energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• We hired HikeQA with the specific goal of accomplishing comprehensive application testing for our petrochemical manufacturing company, SABIC. Our objective was to ensure the stability, reliability, and security of our critical applications used in the manufacturing process.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HikeQA undertook the testing of our petrochemical manufacturing applications to ensure their functionality, performance, security, and compatibility. They conducted a comprehensive range of tests, including both manual and automated methods, to identify and report any bugs or issues. As part of their deliverables, HikeQA provided us with detailed test reports and documentation, which proved to be invaluable

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project outcomes were highly measurable and demonstrated significant progress and success. HikeQA's testing efforts resulted in the identification and resolution of critical issues, ensuring the stability and reliability of our applications. The comprehensive testing approach led to a reduction in application downtime and improved overall system performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HikeQA's project management was exemplary. They consistently delivered items on time and efficiently responded to our needs. Their team exhibited excellent communication and collaboration skills, ensuring that our requirements were understood and met throughout the project.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about HikeQA was their deep understanding of our industry and their ability to tailor their testing approach to our specific needs. Their attention to detail, rigorous testing methodologies, and the thoroughness of their reports were truly impressive and instilled confidence in their work.

Are there any areas for improvement or something HikeQA could have done differently?

No. The team is great to work with.

BACKGROUND

Please describe your company and position.

I am the Founder & Director of Hemp Clothing Australia

Describe what your company does in a single sentence.

Hemp Clothing Australia is committed to producing quality over quantity, working with high-quality natural fibres to create long lasting, classic pieces which don't go out of style.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• The primary goals were to ensure the functionality, performance, and security of our e-commerce platform and mobile applications.

SOLUTION

How did you find HikeQA?

• Online Search
• Referral
• Clutch Site

Why did you select HikeQA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HikeQA emcompassed comprehensive application testing for our clothing industry. This included testing our e-commerce platform across various devices, browsers, and operating systems. The major deliverables are Test plan, functional testing, performance testing and security testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The project yielded several measurable outcomes that demonstrated progress and success. Firstly, HikeQA's diligent testing efforts resulted in significant reduction in the number of bugs and issues encountered by our users after the launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HikeQA exhibited exceptional project management throughout the engagement. They consistently delivered items on time, adhering to the agreed-upon project timelines and milestones. Their efficient planning and execution ensured that the project progressed smoothly without any significant delays or disruptions.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One aspect that impressed us the most about HikeQA was their industry expertise and tailored approach. They possessed a deep understanding of the clothing industry's unique requirements and challenges, which translated into highly relevant and effective testing strategies. Their specialized knowledge and experience in testing e-commerce platforms and mobile applications for clothing businesses made them a valuable partner.

Are there any areas for improvement or something HikeQA could have done differently?

NO

BACKGROUND

Introduce your business and what you do there.

I am the business partner at Chordify, a product engineering company that works with web applications and AI.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HikeQA?

We were looking for a remote development center with an experienced technical team. 

SOLUTION

What was the scope of their involvement?

We’ve completed several projects with HikeQA. HikeQA’s team has run QA on our automations and APIs. For each project, we’ve analyzed our QA needs before HikeQA began manually testing each product. 

What is the team composition?

We started with one teammate, but have since added three more. 

How did you come to work with HikeQA?

We were referred to HikeQA. They had the bandwidth to support our project and their quality testing was on par with ours, so we brought them on board. Also, they had established processes and were reasonably priced.

How much have you invested with them?

We’ve invested around $70,000–$80,000 with HikeQA so far. 

What is the status of this engagement?

Our engagement with ​​HikeQA began in April 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

HikeQA has QA’d more projects than we could’ve in-house — they always deliver what we need on time. They meet all of our project requirements, including our sprint timelines and resource allocation.  

How did HikeQA perform from a project management standpoint?

HikeQA works in sprints and is available via Slack whenever we need them. We track everything via Confluence and Jira, which makes it easy to see current and upcoming projects. Their team is prompt, and we never have to request project updates. HikeQA never misses a deadline.

What did you find most impressive about them?

I am impressed with how responsive HikeQA’s team is. 

Are there any areas they could improve?

I have nothing negative to say about HikeQA’s work. 

Do you have any advice for potential customers?

First, I’d advise any customer to hire HikeQA because their team is generous, responsive, and problem-free. They’re always on top of projects and are technically savvy. 

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a custom application development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HikeQA?

We needed their team to test the efficacy of our products.

SOLUTION

What was the scope of their involvement?

HikeQA conducts manual and automated UI and API testings across our developed products. They utilize different QA and testing tools to ensure that each app runs smoothly and features are correctly integrated into our platforms.

What is the team composition?

We are working with about 20 resources from HikeQA, including their managers, leads, automation, and manual testers.

How did you come to work with HikeQA?

I worked with one of their co-founders when he was still under a different testing service provider.

How much have you invested with them?

We've spent about $300,000 so far.

What is the status of this engagement?

Our ongoing partnership started in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

HikeQA enables us to deliver quality products to our clients continuously — their reliable QA expertise is one of the keys to our success. We're pleased to work with a team that understands our commitment to providing customers with zero-defect software products.

How did HikeQA perform from a project management standpoint?

We communicate via Zoom and rely on Jira and Microsoft DevOps for project management. HikeQA is a highly participative and accommodating team. They offer valuable insights to help improve our product and delegate tasks effectively to meet our requirements on time.

What did you find most impressive about them?

We're most impressed with the consistency of competence across every single member of their team.

Are there any areas they could improve?

They can work on providing better feedback on the performance of the products.

Any advice for potential customers?

Be clear in identifying your requirements and expectations.

BACKGROUND

Please describe your company and position.

I am the manger of a consulting company

Describe what your company does in a single sentence.

testing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• development
• testing

SOLUTION

How did you find HikeQA?

• Referral
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• development of an e commerce website using shopify 
• testing of the e-commerce platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything achieved spoke to the progress.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something HikeQA could have done differently?

no