HikeQA

BACKGROUND

Please describe your company and position.

I am the President and CEO of Diaverum

Describe what your company does in a single sentence.

Diaverum is a Swedish-born, multinational healthcare organisation that provides life-enhancing renal care to patients with Chronic Kidney Disease (CKD), empowering them to live fulfilling lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• We hired them in order to expedite the process of automated testing.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They contributed to the development of a tool that sped up the process of documenting test findings so we could compile them into records required by federal law. 

With the goal of gradually increasing automated testing to cover around 90% of our product, our team began with virtually no automated testing skills. They collaborated with us to meet those objectives.  

They joined our manual testing team as well once we scaled our automated testing. There, they grow our ability to do manual tests and upgrade the framework.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have produced excellent stuff. They can react quickly to changes and obtain test results quickly thanks to the automated assessment mechanism they designed.

They have reviewed possible process enhancements and complied with our requests. We don't require as much documentation on our end because it has sped up the test run and provided more info on the result.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project supervisors, who oversee each of their teams, are receiving the duties from us. In order to prevent our staff from being inundated with inquiries, their project management team efficiently oversees product builds.

They compile information and updates and report back to us. They've always been there for us, even if they're in a different time zone.  

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They approach our automated testing project more like a development project than a testing project, constantly thinking ahead to make upgrades and future steps. They can react fast if we require adjustments. They tackle both present-day challenges and those of the future. 

Are there any areas for improvement or something HikeQA could have done differently?

No, they're doing wonderfully.

BACKGROUND

Please describe your company and position.

I am the Co-founder and CEO of Syskit

Describe what your company does in a single sentence.

Syskit is a software development company focused on creating a state-of-the-art platform for easy management and governance of Microsoft 365 environments. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• QA
• Performance Testing
• Security Audit

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from HikeQA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We used HikeQA's services to:

• Manually test the quality of our React-based web application and native Android/iOS apps.
• Perform a security inspection of our infrastructure, web/mobile apps to detect any vulnerabilities or probable security liabilities.
• Perform stress assessments on our APIs/endpoints

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had no success criterion for the project because it is impossible to create one for a QA/Security audit-related work. Having said that, we know HikeQA performed an excellent job since, throughout their 6-month audit/QA of our applications, they discovered several vulnerabilities in our mobile apps, which were then repaired by our team. They also discovered several security weaknesses in our infrastructure and advised us on how to address them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I considered their product management to be quite good. They used to make goals for each cycle and share them with us to obtain input on what they planned to achieve in the following round. If we urged them to prioritize something different, they were more than willing to make modifications in the cycle. 

They used to share a report/summary of their results with us at the conclusion of each cycle so that if any big issues were discovered, our team could start working on them simultaneously.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most amazing and distinctive about HikeQA was their excellent ability to provide high-quality findings while remaining committed to meeting deadlines. Their competence in test automation and API integration was demonstrated by the project's perfect execution, which resulted in increased test efficiency and fewer failures.

Are there any areas for improvement or something HikeQA could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Finance Manager of Arbah Capital

Describe what your company does in a single sentence.

 We protect our investors’ best financial interests while managing goals which are compatible with their profile and intended financial ambitions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• We required testing of our mobile application.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete testing services for our iOS and Android apps were rendered by HikeQA. They sent us a report outlining the functionality adjustments we needed to do in order to launch our platform. The software combines regular banking services with an e-wallet technology. In the next years, we want to collaborate with them on other initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the applications' release, we haven't discovered any serious flaws, and both have received excellent ratings from users in the app stores. Additionally, we've had about a million app downloads and good user reviews.  We will be working with the HikeQA team on more projects because we are generally pretty pleased with their performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

By every measures, their project management is excellent. Jira is our project management application, and Skype is how we mostly interact.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

HikeQA delivers high-caliber work.

Are there any areas for improvement or something HikeQA could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Owner of Core Direction

Describe what your company does in a single sentence.

Core Direction is a corporate wellness platform with a vision to inspire movement and improve the quality of life for people across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• Manuel Testing
• Framework for Test Automation
• Automated Test Sequences

SOLUTION

How did you find HikeQA?

Online Search

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work assigned to HikeQA included developing performance tests, building the necessary hardware, and carrying them out. HikeQA used the criteria to develop test scripts for the first step. To make sure the load profiles seen were consistent with expectations, they then conducted preliminary testing. 

They began executing the tests as intended after making minor adjustments to the scripts. If and when a software problem was found during the tests, our internal team resolved it, and HikeQA carried on with the testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Before the deadline, we were able to identify and resolve every problem. This was made possible in large part by HikeQA. This project was successful because of their knowledge and willingness to work under such a tight deadline. We are still working with HikeQA to improve our scripts as of right now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We kept in close contact to make sure the deadline wouldn't slide because of the short notice. The next phase started as soon as a milestone was reached. They made contact right away if there was a barrier. HikeQA responded quickly to any requests or questions we had. We were able to collaborate well because of their availability and continuous attentiveness.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

During the process of selection, HikeQA was prepared to collaborate with our team to meet the deadline, even though other suppliers were unsure they could produce the findings by then. And when it came down to it, I think their attitude of openness to collaborate with our team was what really made the difference—both during the selection process and in the end. Their exceptionally gifted engineers can swiftly solve problems and comprehend complex ideas.

Are there any areas for improvement or something HikeQA could have done differently?

It is unclear to me if HikeQA could have taken any different action back then or today. We have also just begun working together on other testing domains.

BACKGROUND

Please describe your company and position.

I am the FOUNDER of LXME

Describe what your company does in a single sentence.

LXME (pronounced Lakshmi) is India’s leading financial platform for women, offering financial learning, lending, and investment options, all in one app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• HikeQA was recruited because we wanted someone to both test our application and automate the testing process.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In addition to automating tests, HikeQA offers app testing services. They not only expedited our quality assurance but also offered us process improvement recommendations. My team received training from them on how to automate testing and maintain the pipelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've had success automating our application testing process with HikeQA. Thus far, we haven't encountered any issues with their work. They are knowledgeable experts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We employ an agile working technique. We don't really have a deadline because we operate on a quarter-by-quarter basis, but HikeQA has been wonderful about providing their services on time. They monitor the projects using Jira and Confluence, and we interact with them using Microsoft Teams and Slack.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are accountable, adaptable, and devoted. Every month, we provide them with new requirements, and they can meet them all.

Are there any areas for improvement or something HikeQA could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Devapo

Describe what your company does in a single sentence.

Devapo is a company that will automate your business processes, transform legacy systems and modernize your approach to business with the best technology on the market. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• Record and instruct our group on QA Automation Testing.
• Create a strong suite of QA tests that are automated for our application.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

By developing a comprehensive set of automated tests against our APIs and providing post-test training to our team, HikeQA is helping our organization's testing techniques evolve. This will enable our current personnel to take charge of the automated tests and further increase test coverage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've covered all of our core domains and API endpoints with baseline tests. Both these test cases and the technique of QA Automation are thoroughly documented. After the engagement is over, our current QA resources may continue to write automated tests as they have received training in automation testing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their QA Automation Tester was placed on an already-existing team, and their work deliverables were handled in a manner akin to our current Dev/QA resource work deliverables. Our current Scrum approach kept us informed in the event that things veered off course, and we promptly rectified any deficiencies with resources. Although it was not necessary, HikeQA also provided a specialized Customer Success resource that we could utilize in the event that our designated resource was not able to resolve these gaps directly.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The resource we were allocated was skilled, had excellent communication skills, and quickly ramped up on our project to add value. They were cooperative and eager to work within our parameters to minimize our overhead.

Are there any areas for improvement or something HikeQA could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of SouKare

Describe what your company does in a single sentence.

souKare is a health-tech start-up that provides simpler, sooner, smarter online pharmacy and healthcare services in the region. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• Try out our mobile app on Android and iOS.

SOLUTION

How did you find HikeQA?

Online Search

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HikeQA is a new team member that we have brought on board. Before launching our two mobile applications into the shops, he was in charge of functional testing them. In order to demonstrate how meticulous they were about the project. HikeQA provided a detailed list of all the things they tested and the new Jira tickets they had created at the end of each day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant decrease in issues when our apps were released into the stores. I enjoyed the release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have met our demands with perfection. At the conclusion of the day, they were giving a lot of details and accurately assessing their task. The exchange of information was satisfactory.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Effective dialogue. in line with my needs. They test with professionalism, and I could sense it.

Are there any areas for improvement or something HikeQA could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Efforts Solutions IT

Describe what your company does in a single sentence.

Efforts Solutions founded in 2009 with headquarters in Abu Dhabi and it is an established IT Technology and Solutions provider company delivering ANYTHING ON IT | SECURITY | WEB | MOBILE development solution & services of any complexity to clients worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• Our install base is very dynamic, and the features and functionality that our software provides ranges from simple web interfaces to highly complex task generation, data transformation, and remote integrations. We require a sophisticated, senior Quality Assurance team that can fully comprehend our software tools and thoroughly test and validate these applications on a variety of platforms. Our application components are constantly being refined, improved, advanced, and updated.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The process begins with manual testing of the main applications, covering all the bases for a sophisticated web-based application, including user interface, user experience, feature completion, functionality, inputs, outputs, and a host of other areas. This can involve rote manual testing based on application functionality knowledge and skills, as well as creating manual testing procedures that can be integrated into release level testing. 
Automated testing is also included, ranging from unit testing to integration, API, and E2E testing using sophisticated tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The best measure of success is that, with all of our applications, we almost always meet our release schedule while maintaining the quality that our internal and external clients expect. 
Our QA team works hard to close any gaps and test every angle around the applications, and we have gained a lot of knowledge from some of these "non-standard" and somewhat "unexpected" uses of the applications; our internal Product teams have found that this creative thinking and pushing the application beyond its intended features has been very beneficial.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HikeQA works very effectively in the background with their individuals and assists them with fundamentals like as hardware, and telling us of vacations, holidays in the local nations and any other concerns. This frees us to approach the resources from HikeQA as "just more members of the team" and it seems very much like they work for us and not just "contractors". I am really grateful for this unseen control operating in the background.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

HikeQA communicates in an extremely transparent manner. HikeQA has a significant benefit over some of our other staffing partners in that we are completely aware of where our costs are going. Having that degree of clarity and control over the workforce enables us to recognize and reward exceptional work with the knowledge that the recipients will benefit from it rather than it disappearing into oblivion.

Are there any areas for improvement or something HikeQA could have done differently?

None, they are outstanding.

BACKGROUND

Please describe your company and position.

I am the CEO of Agrality

Describe what your company does in a single sentence.

We are Agrality. We focus on providing excellent services for the global agribusiness community, in particular, for the research, development, pre-commercial and commercial sectors, delivering a comprehensive solution tailored to the needs of the industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• Recruitment speed
• Consulting
• The caliber of the talent

SOLUTION

How did you find HikeQA?

Online Search

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included creating the user experience (UX) design and constructing the website's front and back ends. Important outputs comprised: 

• UX design, which includes wireframes, prototypes, and a final design that reflects the intended user experience, is the process of creating a user-centric design that improves usability and accessibility.
• Back-end Development: Creation of the on the server of the website, administering databases, and guaranteeing seamless functionality
• Creating the user-facing portion of a website, such as its layouts, interactions, and general user interface, is known as front-end development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved form and website performance, more user engagement, higher conversion rates, positive user comments on the user experience, fulfilling delivery dates, development, and continuous post-launch analysis were used to gauge the effectiveness of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and efficiently. They regularly fulfilled deadlines for front-end, back-end, and user experience components. They responded to our requests in a timely and flexible manner, taking care of any problems or changes that arose during the project in a timely and efficient manner.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

His ability to comprehend our needs and the business, as well as his ability to seamlessly integrate back-end, front-end, and UX design elements, were the things that most impressed us. Their ability to coordinate all aspects to create a cohesive, high-performing website was especially impressive. They also impressed us with their responsiveness and agility in responding to our needs and making any necessary adjustments during the project.

Are there any areas for improvement or something HikeQA could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Founder of DermaX

Describe what your company does in a single sentence.

In a world where healthcare meets digital innovation and convenience, DermaX stands as a MOH-licensed online dermatology platform committed to reshaping your approach to dermatology and skincare.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HikeQA to accomplish?

• We hired them, to continuously conduct load testing for our ongoing Electronic Health Record software releases twice a month.

SOLUTION

How did you find HikeQA?

• Online Search
• Clutch Site

Why did you select HikeQA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from HikeQA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their job include load testing our Electronic Health Record (EHR) software releases, which we do twice a month. Evaluating the software's stability, scalability, and performance under various user load scenarios is the goal. The method involves creating controlled testing environments that closely resemble production settings by mimicking mild, moderate, and severe user loads. 

During testing, patient information will be protected by using synthetic or anonymized data. A thorough load test design, several load test scenarios, and their prompt execution are important deliverables.

In order to create performance baselines for comparisons in the future, performance metrics will be gathered and examined. The development team will receive thorough test reports, comments, and suggestions for further enhancement. To resolve performance concerns and improve the overall functionality of the EHR software, effective communication and cooperation will be maintained.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Even though the project is still ongoing, we can currently discuss measurable results including enhanced performance measurements, reliable software releases, and productive cooperation between the development and load testing teams. 

These results guarantee that the EHR software can effectively manage fluctuating user loads, reducing performance issues and guaranteeing a dependable and high-performing system for users. We anticipate more positive results shortly, as we think our projects are being managed by one of the best teams we can find.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our needs were met by the project management. They were attentive to our needs and proactive. Slack and a shared drive were utilized by the PM to guarantee clear communication and prompt execution.

What was your primary form of communication with HikeQA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our team's project manager was highly engaged and went above and above in providing direction.

Are there any areas for improvement or something HikeQA could have done differently?

None.