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HeyIT is a UK-based Managed Service Provider delivering IT support, cyber security, and infrastructure services to small and medium-sized businesses. Originally founded in March 2021 as G1gabyte, the company rebranded to HeyIT in 2023 to focus exclusively on IT services after starting out with a broader mix of web design, social media, and tech support work.
HeyIT operates from hubs in Edinburgh, Glasgow, Manchester, and London, supporting clients remotely across the UK. The team's core services include fully managed IT support, cyber security, Microsoft 365 management, business continuity and backup, networking, conference room installations, and digital signage. The company also offers hardware rentals for businesses needing flexible equipment options.
A notable specialism is Apple device management: HeyIT is a Jamf Registered Partner, giving them dedicated tooling and expertise for managing Mac and iOS fleets in business environments — a service area many general MSPs don't emphasize as strongly. The company holds Cyber Essentials Plus certification and partnerships with CyberSmart and Dropsuite for cyber security and cloud backup services respectively.
HeyIT publishes transparent, published pricing rather than requiring a discovery call for a quote — managed IT plans typically range from £95 to £160 per user per month, with ad-hoc support available at an hourly rate. Client work spans sole traders, medical practices, and luxury travel businesses, with services tailored across Windows and Apple environments.
Founded by Maxwell McKay, HeyIT positions itself around straightforward communication, proactive support, and community engagement through free local business events covering topics like cyber security and Microsoft 365.
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Min project size
Undisclosed
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Hourly rate
$50 - $99 / hr
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Employees
2 - 9
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Year founded
Founded 2021
Service Lines
- Cybersecurity
- 15%
- Web Design
- 5%
No Focus Areas have been added yet…
Industries
- Business services
- 15%
- Consumer products & services
- 15%
- Dental
- 15%
- Financial services
- 10%
- Other industries
- 10%
- Education
- 5%
- Electric
- 5%
- Energy & natural resources
- 5%
- Hospitality & leisure
- 5%
- Information technology
- 5%
- Media
- 5%
- Retail
- 5%
Clients
- Small Business (<$10M)
- 90%
- Midmarket ($10M - $1B)
- 10%
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Our Story
HeyIT's team blends founder-level vision with hands-on technical depth. CEO Maxwell McKay has led the company since 2021. Lead Technician Jamie Glendinning and Technician Sam Barry run the helpdesk, specialising in Microsoft 365 and Jamf/Apple support. Business Development Manager Archie Protsenko drives growth and client relationships, while Administrative Assistant Joie Padernal keeps operations running smoothly. Office dog Frank, "Head of Pawsitivity," is our lead cheerleader.
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