Hangzhou Drove West Technology Co. LTD

BACKGROUND

Please describe your company and position.

 I am the Product Manager of an automotive company 

Describe what your company does in a single sentence.

We distribute and resell automotive diagnostic tools and accessories across Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hangzhou Drove West Technology Co. LTD to accomplish?

• Source high-quality OBD2 scanners for our private label product line.
• Customize the product and packaging to fit our brand identity.
• Ensure stable production and on-time delivery for our European distribution.

SOLUTION

How did you find Hangzhou Drove West Technology Co. LTD?

Online Search

Why did you select Hangzhou Drove West Technology Co. LTD over others?

• Pricing fit our budget
• Good value for cost
• Responsive, flexible with customization, and knowledgeable in automotive diagnostic tools.

How many teammates from Hangzhou Drove West Technology Co. LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Hangzhou Drove West Technology Co. LTD to source and customize a batch of OBD2 scanners for our private label brand in Europe. The scope included product sourcing, packaging design, private logo customization, and coordination of the production process with their partnered factory. Drove West also provided regular product updates, helped validate technical specs, and managed quality checks before shipment. Key deliverables included: 1,000 units of customized OBD2 scanners Branded packaging (retail box with logo) Technical compliance documents Shipping arrangement to our warehouse in Berlin 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully received and tested 1,000 units of customized OBD2 scanners with our brand logo and packaging.

The quality met our expectations, and the products passed our internal inspection and customer pilot test.

Delivery was on time, and the entire process from quotation to shipment took less than 30 days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Drove West managed the project professionally.

They provided clear timelines, regular updates, and responded quickly to our questions.

All items were delivered on time, and they were flexible with our customization needs throughout the process.

What was your primary form of communication with Hangzhou Drove West Technology Co. LTD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were easy to communicate with and very professional.
I appreciated how quickly they understood our needs and delivered results.

Are there any areas for improvement or something Hangzhou Drove West Technology Co. LTD could have done differently?

No, we were satisfied with the experience.
Communication and delivery were handled efficiently throughout the project.