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HachiAI

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Human led, agent operated

HachiAI removes the manual work between your ERP, CRM, portals, email, spreadsheets, and documents using governed AI workers that operate the tools you already use. You increase capacity, protect controls, and avoid disruption. 

Your team stops copy-pasting, chasing exceptions, and reconciling errors, while capacity grows without another hire. 

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Year founded
    Founded 2017

Service Lines
AI Agents
40%
AI Development
30%
AI Consulting
20%
Robotics Process Automation
10%
Select Focus Area
AI Expertise
Cognitive Computing
30%
Machine Learning
30%
Natural Language Processing
30%
Computer Vision
10%
AI Agent Development Focus
AI Agent Platforms & Builders
60%
AI Agent Frameworks
40%
AI Agent Purpose Focus
Digital Workers AI Agents
35%
Workflow AI Agents
35%
Finance AI Agents
15%
Data Analysis AI Agents
10%
Business Intelligence AI Agents
5%
AI Consulting Focus
AI Deployment
50%
AI Strategy
25%
AI Security Management
15%
AI Maturation
10%
AI Platform Integration Focus
Google Workspace AI Integration
50%
Salesforce AI Integration
50%
AI Technologies & Models
Anthropic
50%
Open AI GPT-3
50%
Robotics Process Automation (RPA) Focus
Intelligent bots development
40%
Automation Design
30%
RPA Audit Services
15%
RPA Strategy
15%
Industries
Supply Chain, Logistics, and Transport
30%
Manufacturing
20%
Financial services
15%
Medical
10%
Real estate
10%
Retail
10%
Telecommunications
5%
Clients
Midmarket ($10M - $1B)
60%
Enterprise (>$1B)
30%
Small Business (<$10M)
10%

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Our Story

HachiAI builds and operates governed Intelligent Digital Workers that automate end-to-end operational workflows across the tools clients already use. Our team combines AI engineering, process discovery, deployment, and ongoing management to help midmarket and enterprise organizations increase capacity while preserving approvals, audit trails, security, and human oversight. We also provide AI opportunity assessments, client-owned custom agents, and AI-powered analytics frameworks.

What Sets Us Apart

Managed, outcome-owned delivery

HachiAI builds, operates, and governs each Intelligent Digital Worker after go-live. Clients get a managed service with clear accountability instead of another automation tool they must maintain.

Works across existing systems

HachiAI automates work across ERP, CRM, portals, email, spreadsheets, documents, and legacy applications without requiring a rip-and-replace transformation.

Governance built into execution

Approvals, exception routing, audit trails, policy enforcement, and human oversight are designed into the workflow so automation can operate reliably in production.

Tools and Technology

Salesforce
Microsoft Outlook
Microsoft Excel
Google Workspace
Power BI

Commonly Asked Questions

Each engagement starts with workflow discovery and process mapping. We define the target outcome, business rules, systems, exceptions, approvals, controls, and success measures before building. The work then moves through design, development, controlled testing, user acceptance, deployment, and ongoing monitoring. For fully managed Intelligent Digital Workers, HachiAI continues to operate and improve the worker after go-live.

We work directly with the people who run and own the process. Client subject-matter experts explain the workflow, exceptions, and policies; HachiAI translates that operating knowledge into a governed solution. Progress, decisions, risks, and testing results are reviewed at agreed checkpoints. For client-owned agents, we build with the client’s team and hand over the finished agent for their organization to run.

Success measures are set before development and tied to the workflow: processing time, throughput, error and exception rates, manual effort, control adherence, and capacity created. A deployment is not treated as successful because the AI works in a demo; it must perform reliably in production, route exceptions correctly, preserve approvals, and produce a usable audit trail.

Yes. HachiAI is ISO/IEC 27001 certified, ISO/IEC 42001 certified, and GDPR compliant

An IDW is a governed AI worker that runs a complete job role inside your existing systems: it reads the documents, applies your rules, makes policy-based decisions, acts across your ERP, CRM, and legacy tools, and routes the exceptions to a person. It owns the role, not a single task.

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