GritHR Solutions

BACKGROUND

Please describe your company and position.

 I am the COO of a manufacturing company 

Describe what your company does in a single sentence.

We're a poultry production facility based in Georgia. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritHR Solutions to accomplish?

• Transform the entire HR operation into an effective, efficient, and trusted department.
• Reduce labor cost.
• Reduce employee turnover.
• Bring the HR department into compliance.

SOLUTION

How did you find GritHR Solutions?

• Online Search
• Clutch Site

Why did you select GritHR Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GritHR Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I can confidently say that outsourcing our entire HR function to GritHR Solutions was a game-changing move for our organization.

We engaged GritHR to take full ownership of our HR department—end to end. This wasn’t just consulting. We fully outsourced HR to GritHR, and they staffed our entire onsite HR team, including HR Business Partners, Generalists, and overnight support to ensure 24/7 coverage for our production facility. Their team handled everything: compliance, employee relations, recruiting, onboarding, training, terminations—you name it.

They also led a complete transformation of our people operations. GritHR revamped our attendance policy using a point-based system tailored to our 24/7 operation, restructured our disciplinary process, and rebuilt our HR infrastructure from the ground up. They developed scalable SOPs, conducted a compliance audit, created custom training programs, and launched meaningful employee engagement initiatives.

Key Deliverables Included:

• Full on-site HR team staffed and managed by GritHR, including 24/7 support
• A newly designed, plant-specific attendance and discipline policy
• Updated job descriptions, org charts, and a restructured HR team model
• A comprehensive HR compliance audit with action plans
• Standardized SOPs for core HR functions: onboarding, employee relations, terminations
• A tailored leadership development program for front-line supervisors
• Ongoing HR support, strategy, and execution aligned with our business goals

GritHR didn’t just fill seats—they delivered a fully integrated, high-performing HR operation that runs like a machine. They’re proactive, strategic, and execution-focused. This partnership allowed us to elevate performance, reduce risk, and focus on what we do best.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Zero compliance findings in our most recent internal audit, a direct result of GritHR’s audit and corrective action work.
• 32% reduction in employee turnover within 5 months. 
• $1.6 million in labor cost savings, resulting in profit increase of $650k.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GritHR’s project management was sharp, disciplined, and highly responsive—exactly what you'd expect from a top-tier partner managing a critical business function.

They ran the engagement with military-level precision (no surprise given their leadership’s background). Every initiative was broken down into clear phases with timelines, owners, and deliverables. They used collaborative tools to keep everything transparent, and weekly check-ins ensured we always knew what was in progress, what was completed, and what was next.

Did they deliver on time? Absolutely. In fact, they often delivered ahead of schedule. Whether it was rolling out the new attendance policy, standing up the full on-site HR team, or implementing SOPs, they hit every milestone—even when we threw them curveballs.

Response time? Lightning fast. If we flagged an issue or needed to pivot, GritHR was on it—usually same-day, often same-hour. They anticipated needs before we voiced them and adjusted priorities without dropping a beat. Their ability to flex with the demands of a 24/7 production environment was unmatched.

Bottom line: their project management wasn't just organized—it was operationally excellent. They didn’t just keep us on track—they kept us ahead.

What was your primary form of communication with GritHR Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about GritHR Solutions was their ability to seamlessly blend strategic leadership with frontline execution. Most firms can do one or the other—GritHR did both, and they did it exceptionally well.

They didn’t just sit in a boardroom crafting HR strategy. They were on the ground, in the plant, side-by-side with our team, rolling out policies, coaching supervisors, managing sensitive employee issues, and solving real-time problems with zero ego and total ownership.

Another standout? Their 24/7 HR support model. In a high-pressure, around-the-clock operation like ours, that kind of responsiveness is rare—and mission-critical. They staffed overnight shifts, handled emergencies, and ensured consistent HR coverage without fail.

Their team also brought a refreshing no-nonsense approach. No fluff. No jargon. Just straight talk, sharp insight, and solutions that actually work in the real world.

GritHR isn’t just an outsourced HR provider—they’re a true operational partner that knows how to drive results and earn trust from the front line to the executive level.

Are there any areas for improvement or something GritHR Solutions could have done differently?

If I had to identify an area for improvement, it would be this: they set the bar so high, it made us realize how much we had tolerated subpar HR operations before. That’s not a knock—it’s a credit to the standard they bring. But it did create a little internal whiplash as we adjusted to the new pace and expectations.

In terms of execution, there were a few early moments where communication tempo needed calibration—specifically around decision-making authority and which internal leaders needed to be looped in. To their credit, GritHR responded immediately, adjusted their approach, and built a cadence that worked seamlessly.

No partner is perfect, but GritHR is as close as it gets. They listened, adapted, and made it clear they were in it for the long haul—not just the contract.

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of Lead Love

Describe what your company does in a single sentence.

RevOps services agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritHR Solutions to accomplish?

• Get compliant - multi-state registrations
• Manage onboarding and payroll
• Overall getting organized with employment docs and processes (first-time founder)

SOLUTION

How did you find GritHR Solutions?

Online Search

Why did you select GritHR Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Great communication

How many teammates from GritHR Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Before I met GritHR, my company's compliance and HR activities were a huge stress. I needed someone reliable, willing to tailor their approach to meet my needs and help me learn the ropes, and most importantly - an HR expert who really cared about my business's success. I was very lucky to find GritHR. They got us compliant quickly after starting and actively guided me through the processes, rather than relying on my for direction. That was two years ago, and GritHR has been managing all of our HR, compliance, payroll, and benefits administration ever since. My company has grown quite a bit during that time and GritHR has played a pivotal role in that growth. As our needs evolve, they're always at the ready to take us to the next level.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Compliance: 100% compliant for the past two years Employees have all been very happy with onboarding and benefits administration Founder's time spent thinking about compliance and HR: close to zero

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GritHR is impressively responsive. I can always get a reply within 1 business day, but usually much quicker. I never have to worry about items being overdue. I am the one who's more likely to drop something, and they will follow up with me until it gets done.

What was your primary form of communication with GritHR Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The one thing that ties all of GritHR's great qualities together is that GritHR is invested in my company's success. The work is always carried out thoughtfully, and we are given proactive recommendations on what we needs to be doing as we grow. When we encounter growing pains, GritHR usually has a process already developed and ready to help us through it.

Are there any areas for improvement or something GritHR Solutions could have done differently?

n/a

BACKGROUND

Please describe your company and position.

 I am the head of Operations of an educational organization

Describe what your company does in a single sentence.

We provide college admissions counseling as well as life coaching and support for high school students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritHR Solutions to accomplish?

• Strategically manage human resources
• Create scalable HR programs

SOLUTION

How did you find GritHR Solutions?

• Online Search
• Referral

Why did you select GritHR Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GritHR Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We've been partnering with GritHR for over 2 years now to manage all facets of our HR program. Our key deliverable since day 1 has always been to hand-off HR to a team that can fully manage our HR to allow us to focus on growing our business. GritHR is a true, turnkey solution for a fractional, outsourced HR department.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher employee engagement and retention, revenue growth, and compliant HR operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management skills are great. They provide clear project plans and keep us updated with each step along the way. They are always ahead of schedule.

What was your primary form of communication with GritHR Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

That they were able to seamlessly blend into our team and culture.We've never though of HR as a profit driver until we worked with GritHR.

Are there any areas for improvement or something GritHR Solutions could have done differently?

Keep doing what you're doing!

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of a real estate company

Describe what your company does in a single sentence.

Property Management & Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritHR Solutions to accomplish?

• Streamline HR Functions
• Assist with Recruitment

SOLUTION

How did you find GritHR Solutions?

Online Search

Why did you select GritHR Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GritHR Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required assistance with streamlining our HR functions across the board in the company as well as help with recruiting and talent acquisition. We also needed to guidelines to establishing our employee handbook as well as employee files.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have received our handbook outline as well as an enormous amount of help with talent acquisition thus far. The team has been able to assist us with our hiring needs as well as guide us through best practices for handling employee issues as they arise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is always extremely responsive to all our needs and has been a tremendous help since we've started with them. The company handbook was completed ahead of schedule and they are currently working with us on our hiring needs which is a work in progress.

What was your primary form of communication with GritHR Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their innovative approach to HR has been the most impressive thus far. They've been able to help us identify areas where we can improve and be more efficient especially as it relates talent acquisition.

Are there any areas for improvement or something GritHR Solutions could have done differently?

Nothing to date!

BACKGROUND

Please describe your company and position.

I am the VP Cybersecurity & Compliance

Describe what your company does in a single sentence.

We are a managed services and managed security services provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GritHR Solutions to accomplish?

• Benefits Management
• Employee Retention
• Payroll Services
• Staffing & Recruiting
• Strategic HR Consulting

SOLUTION

How did you find GritHR Solutions?

Online Search

Why did you select GritHR Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GritHR Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Grit handles all of our HR needs that would have traditionally required multiple partner relationships and internal management. Fully managed Human Resource solutions that are done professionally with a nationwide capability have been made very easy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were handling HR internally and were growing rapidly. We were still too small for a full internal human resources department. By outsourcing the labor, getting strategic advice, and taking advantage of a number of fully managed service offerings we have saved considerable costs and reduced a significant number of risks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is always delivered on time (or early), in excellent quality, and thorough. Having a team of professionals handling it also allows us to benefit from the experience, and prevents us from having unintentional oversights and the administrative burden of management.

What was your primary form of communication with GritHR Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people, the culture, and the value of services delivered are impressive. It wasn't just one thing, its the package that's delivered.

Are there any areas for improvement or something GritHR Solutions could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the Operations Director at a small nonprofit civic engagement organization helping to register millions of people of color to vote.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GritHR Solutions?

In an effort to retain the best talent across America, our organization is fully remote requiring us to register in a number of different states. Given our limited bandwidth, we needed support to ensure our state tax filings were compliant.

SOLUTION

How did you select this firm and what were the deciding factors?

Our trusted benefits brokerage team referred us to a compliance expert which turned out to be GritHR! We needed a firm who knew the compliance landscape for nonprofit organizations and requirements as they varied by state.

Describe the project in detail and walk through their service package.

They registered our organization in multiple states to ensure compliance with state payroll tax withholding, unemployment, and workers compensation.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with the Managing Director/Founder.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Shannon came right in and got us up to speed quickly with all of our state tax accounts. She is knowledgeable out various requirements which helped us navigate an otherwise tricky landscape.

How effective was the workflow between your team and theirs?

Very effective! Shannon met with me weekly to ensure we move forward with our goals on time. She is very responsive to email and always willing to hop on a call.

What did you find most impressive or unique about this company?

The promptness of their responses to very complicated questions is impressive. For a small organization, this level of expertise has been invaluable.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to mind.

BACKGROUND

Please describe your company and your position there.

SFR3 - Single Family Rental/Construction Company Director Of Recruiting (+HR)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GritHR Solutions?

100% HR solutions (Onboarding/offboarding, employee relations, system generations, termination procedures, payroll, etc.)

SOLUTION

How did you select this firm and what were the deciding factors?

HR solution in a box = attractive

Describe the project in detail and walk through their service package.

The project is all inclusive and ongoing. They created our handbook, compliance, Onboarding/offboarding, employee relations, system generations, termination procedures, payroll, etc.

How many resources from the vendor's team worked with you, and what were their positions?1-2 - Stephanie mainly/almost exclusively. Position = HR.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

I have nothing but extremely positive remarks regarding Stephanie. The attention to detail is second to none. Not to mention the learning curve associated with our business.

We are an extremely large client in start-up growth mode. We should likely have an entire HR department composed of many people. Stephanie came in and took on this entire function. Lots of development, and was able to be detailed enough to have our systems work together (as we are also a tech company).

Others on Grit have tried to help out, but errors were made. This is a very tech heavy company so one small mistake such as lowercase letter can break our systems. Stephanie took the initiative to handle herself because she can hold herself accountable for any mistakes. Once again, thats where her detailed manner shed light.

Overall I would rate her at the highest level. And us as a client (taking on the whole HR function), is very difficult. I would hire her at any company at a high level for HR.

How effective was the workflow between your team and theirs?

They are efficient, responsive, and attentive.

What did you find most impressive or unique about this company?

Finding and providing HR solutions where we didnt think to look

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the CEO of several companies. Currently Grit HR works for us in our new start up The CPAP Box. We provide online medical equipment around the country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GritHR Solutions?

Full Service HR without the cost of a Director level person. And often that ONE person is not well versed in everything. Lastly, the other online HR firms are advice and mostly legal forms only. They don't deal with the real HR day to day - payroll, finding benefits, answering questions, handling PTO, handbooks, etc.

SOLUTION

How did you select this firm and what were the deciding factors?

I have worked with them before and wish I had met them 10 years ago. They bring the full service range, but at a much lower cost because truth be told, we don't have 40 hours of work of HR.

Describe the project in detail and walk through their service package.

Grit HR is our HR department, soup to nuts. They oversee payroll, benefits, help us with any employee issues, keep us apprised of legal and filling issues etc. Plus if we need an expert in an area, they have one.

How many resources from the vendor's team worked with you, and what were their positions?

I have worked with 3 people, but mostly work with our primary HR Specialist Stephanie. She finds anyone else she needs within the company. So simple and she is incredibly responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

They took over the HR of a larger (100 employee+) company that was in transition. They took over HR for less than we were paying and it was 100 times smoother! With the current company where we had to do a lot of start up work, they have been indispensable. Making sure we are registered everywhere we need to be. Making sure I get payroll approved on time. They protect us.

How effective was the workflow between your team and theirs?

Seamless.

What did you find most impressive or unique about this company?

They have all the skills at a fraction of the price. I am realizing just how much time my previous HR folks wasted on nonsense. These guys not only get everything done, but my employees feel more engaged and heard. Good HR will always help you. Bad HR is like an anchor. I've experienced both. As I said earlier. I wish I had found these guys years ago.

Are there any areas for improvement or something they could have done differently?

Not so far. I am sure we will grow together. Business is growing quickly right now. I am sure they are up to the challenges as the come.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a marketing agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GritHR Solutions?

We initially had a complicated situation with state registration because our employees reside in different states. We were looking for someone to help us with personnel registrations, renewals, and audits. 

SOLUTION

What was the scope of their involvement?

GritHR Solutions is our HR provider. They provide HR consulting, and they also handle our contractor payments. I’ve added them to our Gusto portal, which they are using for their tasks. 

What is the team composition?

I’m working with their founder. 

What is the status of this engagement?

We’ve been working together since December 2021, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve saved around 10–15 hours per month, thanks to GritHR Solutions. Before working with them, our HR processes have been a mess.

How did GritHR Solutions perform from a project management standpoint?

GritHR Solutions meets their deadlines and stays on budget. We usually communicate using Slack. 

What did you find most impressive about them?

GritHR Solutions is very reliable. I’ve already cycled through different freelancers, but those other folks haven’t been a good fit for my company. Meanwhile, GritHR Solutions has the consistency that I need, removing the need for me to find a new partner every few months. 

Are there any areas they could improve?

I can’t think of anything. We’re pretty happy with everything so far.