Gridware

BACKGROUND

Please describe your company and position.

I am the Managing Director of The Kennel

Describe what your company does in a single sentence.

The Kennel operates the largest online sports community forum in Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gridware to accomplish?

• Web application security
• Security roadmap
• Virtual CISO

SOLUTION

How did you find Gridware?

• Online Search
• Referral

Why did you select Gridware over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Gridware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gridware provided end-to-end cybersecurity services for The Kennel Bulldogs NRL Podcast, addressing both technical and strategic needs. Their work began with a detailed risk assessment of our website, forum, and backend systems, identifying key vulnerabilities and outlining mitigation strategies. They then conducted penetration testing on our digital assets, including our CMS and forum infrastructure, to simulate real-world attack scenarios and test the resilience of our environment.

Following the assessment, Gridware developed a tailored incident response plan to suit our lean team and rapid content cycles. This included a live tabletop simulation to walk us through potential breach scenarios, ensuring we were prepared to act quickly if needed. They also helped improve our monitoring and logging capabilities to better detect suspicious activity in real time.

The result was a clear, practical improvement to our security posture. Gridware’s communication was exceptional throughout, and their team took the time to understand how our community operates. We now feel more confident in our ability to manage risks and continue growing safely.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Gridware’s work led to several clear, measurable outcomes that demonstrated strong progress. Within 30 days, 92% of critical vulnerabilities were fully remediated, and our patch turnaround time dropped from four weeks to under five business days. Their monitoring enhancements enabled real-time alerts, cutting our response time to brute-force attempts by 70%. Incident response time improved from several hours to under 30 minutes thanks to a clear playbook and simulation training. Following the project, forum engagement rose by 18% as user confidence increased, and internal surveys showed a significant uplift in our team’s readiness to handle cyber threats.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gridware delivered all project milestones on time, with key deliverables like the risk assessment, penetration test report, and incident response plan completed ahead of schedule. Their team was highly responsive, adapting quickly to our changing needs and communicating clearly throughout. Weekly updates and a shared tracker kept us informed, and any questions or requests we raised were addressed promptly and thoroughly.

What was your primary form of communication with Gridware?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Gridware was their ability to blend deep technical expertise with a genuine understanding of our business and audience. They didn’t just offer generic solutions, they tailored everything to how we operate as a content-driven, community-focused platform. Their team was proactive, highly engaged, and always thinking one step ahead. That strategic mindset, combined with clear communication and a strong sense of partnership, made them feel like an extension of our own team.

Are there any areas for improvement or something Gridware could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and position.

 I am the Cyber Operations Manager of an other industries company 

Describe what your company does in a single sentence.

Supply, manufacture and distribution of Industrial and Safety Products 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gridware to accomplish?

• Tabletop Cyber Exercises
• Penetration Testing
• XDR Review

SOLUTION

How did you find Gridware?

• Online Search
• Referral

Why did you select Gridware over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Gridware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key scope included Tabletop exercise - testing the resigned response for key systems across the organisation.

Several Penetration Tests for critical assets were conducted efficiently.

An XDR review was performed by the Gridware team to help identify key gaps in monitoring and response.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of testing, presentation of report, review of findings and feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items have been delivered on time and within the project scope. Ad hoc requests and minor scope changes were accommodated 

What was your primary form of communication with Gridware?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Well established, young and vibrant Australian Cyber Security outfit

Are there any areas for improvement or something Gridware could have done differently?

None that relate to the engagements I had

BACKGROUND

Please describe your company and position.

I am the CEO of RevUp Consultancy

Describe what your company does in a single sentence.

Sales Consultancy and Training Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gridware to accomplish?

• Help in my infrastructure set up
• Understanding security concerns that could affect my customers
• Forward planning to avoid security threats

SOLUTION

How did you find Gridware?

• Online Search
• Referral
• Word of Mouth

Why did you select Gridware over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Gridware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This is confidential. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had 0 threats to our local cloud storage. They helped us bring this down from 1 threat per week. We still have the occasional annual situation, but their strategies have led to increased customer retention. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes.

What was your primary form of communication with Gridware?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The leadership is extremely diverse in their skill range, able to give relevant and apt advice. 

This combined with a flat structure and energetic youthful PMs, the project was delivered and maintained seamlessly. 

Are there any areas for improvement or something Gridware could have done differently?

All feedback has been given and taken on privately, they are very open to constructive feedback and are usually quick to implement the changes.