Gotham Writing

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Vertex Digital Group

Describe what your company does in a single sentence.

We provide reliable IT and digital solutions to help businesses grow efficiently and securely.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gotham Writing to accomplish?

• I hired Gotham Writing to receive professional writing support that could refine my content, improve clarity, and ensure it met a high-quality standard.

SOLUTION

How did you find Gotham Writing?

• Online Search
• Referral
• Clutch Site

Why did you select Gotham Writing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Gotham Writing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included comprehensive writing and editing support, content review, revisions for clarity and tone, and final quality checks. Key deliverables consisted of polished written content, multiple revision rounds, and finalized documents ready for publication or submission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on time with all deliverables meeting the agreed quality standards. The content was significantly improved in clarity and structure, feedback was positive, and the final output was approved without the need for major revisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well organized and efficient. All deliverables were provided on time, communication was consistent, and they were responsive to questions and feedback throughout the project.

What was your primary form of communication with Gotham Writing?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their attention to detail and commitment to quality. They took the time to understand our goals and delivered work that exceeded expectations.

Are there any areas for improvement or something Gotham Writing could have done differently?

Overall, the experience was very positive. While timelines could occasionally be improved with more frequent updates, the final quality and responsiveness made up for it.