Geopits Global Private Limited

BACKGROUND

Please describe your company and position.

I am an Administrator at CredoPay

Describe what your company does in a single sentence.

Our company provides secure and reliable digital payment and financial technology solutions, including payment processing, merchant management, transaction processing, settlement services, and integration with banking and payment networks. We focus on delivering scalable, secure, and efficient technology solutions that enable businesses and merchants to manage digital transactions and financial operations effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geopits Global Private Limited to accomplish?

• Database Support & Maintenance – Provide ongoing database administration, maintenance, and troubleshooting support.
• Performance & Availability – Monitor and optimize database performance and ensure high availability and reliability.
• Backup, Recovery & Security – Support database backups, recovery activities, access management, and security requirements

SOLUTION

How did you find Geopits Global Private Limited?

Referral

Why did you select Geopits Global Private Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Geopits Global Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Deliverables: Continuous database monitoring and operational support. Troubleshooting and resolution of database performance and technical issues. Database performance optimization and query analysis. Backup, recovery, and data protection support. User access and database permission management. Routine database maintenance and health checks. Technical assistance during incidents, deployments, and other database activities. Recommendations to improve database availability, reliability, and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Database uptime/reliability improvement: 15% Database performance improvement: 20% Reduction in database-related incidents: 20% Improvement in issue resolution time: 25% Backup and recovery success rate: 95%+

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Geopits Global Private Limited demonstrated good project management and consistently delivered assigned tasks within the agreed timelines. Their team was responsive to our requirements and provided timely support for database-related issues and requests. They communicated effectively, prioritized critical activities, and worked proactively to resolve issues and meet our operational needs. Overall, we are satisfied with their project management and support.

What was your primary form of communication with Geopits Global Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

quick response to critical issues, and proactive approach to problem resolution. Their team was flexible in addressing our changing requirements and consistently provided reliable and timely support.

Are there any areas for improvement or something Geopits Global Private Limited could have done differently?

Overall, we are satisfied with Geopits Global Private Limited’s services. One area for improvement would be to provide more proactive recommendations and regular performance reports, along with earlier communication regarding potential database issues or risks. This would help us further improve operational efficiency and planning.

BACKGROUND

Introduce your business and what you do there.

I’m the associate director of Cropin Technologies Pvt Ltd, an AI-powered agri-intelligence platform that helps agri-food businesses optimize crop production, supply chains, and sustainability by turning complex agricultural data into actionable insights.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GeoPITS Global Pvt Ltd to accomplish for your business?

We hired GeoPITS Global Pvt Ltd to maintain our MSSQL and MySQL production databases.

SOLUTION

What was the scope of their involvement?

GeoPITS Global Pvt Ltd is responsible for monitoring our production databases, performing maintenance activities, and helping us improve their performance. The team handles backups, indexing, query optimization, and version upgrades.

What is the team composition?

We work with 6-10 teammates from GeoPITS Global Pvt Ltd.

How did you come to work with GeoPITS Global Pvt Ltd?

We found GeoPITS Global Pvt Ltd through a referral. We chose them over other options because they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with GeoPITS Global Pvt Ltd in March 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

GeoPITS Global Pvt Ltd has helped us maintain the stability and performance of our database environment. The team is proactive in monitoring the database, resolving issues promptly, and performing regular maintenance activities. Their support has resulted in improved database reliability, minimal downtime, and consistent system performance. GeoPITS Global Pvt Ltd also responds quickly to critical issues, helping ensure the uninterrupted operation of our applications.

How did GeoPITS Global Pvt Ltd perform from a project management standpoint?

GeoPITS Global Pvt Ltd's project management is good, and they deliver on time. We communicate via email and messaging apps.

What did you find most impressive about them?

GeoPITS Global Pvt Ltd's team is very prompt in addressing issues, and their response time is always quick.

Are there any areas they could improve?

There's nothing they need to improve — they serve the purpose we require.

BACKGROUND

Introduce your business and what you do there.

I’m a senior backend developer at RetailScan, a retail company. We provide customized in-store solutions for consumer packaged goods companies in India. We offer store insights, sales optimization, shelf management, and advanced retail technologies like image recognition to boost product execution and sales.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GeoPITS Global Pvt Ltd?

We needed help with database maintenance and migration.

SOLUTION

What was the scope of their involvement?

GeoPITS Global Pvt Ltd manages our database maintenance, security patch updates, and the migration of our large database from Microsoft SQL Server to PostgreSQL. The team ensures performance, stability, and minimal downtime. GeoPITS Global Pvt Ltd is responsible for ensuring data integrity, optimizing indexing, managing backups, and providing support throughout the database migration process.

What is the team composition?

We work with 2–5 teammates from GeoPITS Global Pvt Ltd.

How did you come to work with GeoPITS Global Pvt Ltd?

We found them through an online search. We chose them because they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them around June 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

GeoPITS Global Pvt Ltd has successfully migrated our 1TB database with zero data loss and minimal downtime, resulting in improved performance, reliable backups, and enhanced database stability. The team is always available and provides great support.

How did GeoPITS Global Pvt Ltd perform from a project management standpoint?

They deliver on time or around the timeline. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They provide great support.

Are there any areas they could improve?

No, I’m satisfied with their support.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Cyces, a technology firm that provides end-to-end product development and custom AI solutions. We help businesses automate operations, build products, and drive growth through engineering and applied AI.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GeoPITS Global Pvt Ltd?

We needed support with a complex data migration project.

SOLUTION

What was the scope of their involvement?

GeoPITS Global Pvt Ltd partnered with us to deliver an end-to-end data migration project, covering planning, execution, and post-migration support. The team conducted a detailed assessment of the existing data environment and defined a structured migration and cutover strategy. GeoPITS Global Pvt Ltd handled schema mapping, data transformation, and migration execution while ensuring data integrity and consistency. Special focus was placed on minimizing downtime and business impact during the transition. Thorough pre- and post-migration validation was performed to ensure accuracy and completeness of data.GeoPITS Global Pvt Ltd used Microsoft SQL Server, Azure Data Factory, Azure Blob Storage, Azure DMS, and custom monitoring scripts. The team provided prompt support during stabilization and addressed issues proactively. Clear documentation and knowledge transfer were also part of the engagement to ensure long-term sustainability.

What is the team composition?

We worked with 2–5 teammates from GeoPITS Global Pvt Ltd.

How did you come to work with GeoPITS Global Pvt Ltd?

GeoPITS Global Pvt Ltd was referred to me. I chose them because they offered good value for the cost, and their company values aligned with ours. I also loved the solution they presented and what Thiru (Founder & CEO) projected with his experience.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

We worked together from September–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

GeoPITS Global Pvt Ltd delivered exactly what we were looking for. They put up an entire migration plan, server-wise, with completion and sign-off reports. We had almost zero downtime and an improved data structure for better query performance. The speed improved by at least 2x, and the majority of the technical debt was reduced.

How did GeoPITS Global Pvt Ltd perform from a project management standpoint?

GeoPITS Global Pvt Ltd delivered on time. They took the time to understand our existing data landscape, planned the migration carefully, and ensured minimal disruption during execution.Our primary forms of communication were virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What stood out was their ownership mindset and ability to proactively identify and address risks before they became issues. I was also impressed by Thiru's knowledge.

Are there any areas they could improve?

There's nothing major they could have improved on.

BACKGROUND

Please describe your company and position.

I am the Oracle Database Support of AV7 SCM HO

Describe what your company does in a single sentence.

Our company (AV7 SCM HO) operates and maintains IT systems for multiple branches of The Chennai Silks. We manage the software applications and supporting infrastructure within our own environment, including software development and application maintenance. We provide centralized Oracle Database administration and support for databases used across multiple branches

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geopits Global Private Limited to accomplish?

• Oracle Database Support
• Implementing New Ideas / innovation / Emergency Support Related to DB.

SOLUTION

How did you find Geopits Global Private Limited?

Referral

Why did you select Geopits Global Private Limited over others?

Referred to me

How many teammates from Geopits Global Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GEOPITS provides Oracle Database Administration and technical support services for our organization. supporting the Oracle databases used business applications, The scope covers database operations, monitoring, performance, backup and recovery, security, troubleshooting, maintenance, and production support. The primary deliverable is stable, secure, highly available, and well-performing Oracle database infrastructure supporting the organization and business applications, along with timely incident resolution, performance optimization, and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

INCREASED PERFORMANCE OF DB.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GEOPITS managed projects effectively and delivered most activities within the agreed timelines

What was your primary form of communication with Geopits Global Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Geopits Global Private Limited was impressive for its strong Oracle DBA expertise, quick response to critical issues, and ability to understand our business requirements.

Are there any areas for improvement or something Geopits Global Private Limited could have done differently?

Overall, GEOPITS provided good Oracle DBA support. A minor area for improvement would be providing more proactive documentation and knowledge-sharing sessions to help our internal teams understand database processes and best practices.