Four Star General Cleaning Service

BACKGROUND

Please describe your company and your position there.

I am the president of a digital marketing agency. We provide SEO, PPC, Google Advertising, Native Ads, Social Media and Reputation Management for our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Four Star General Cleaning Service?

Our company was based in a small office in midtown New York City. We were about 6 employees at the time and each of us had a desk. In addition, we also had a common area and a kitchenette. Four Star General Cleaning helped keep our office clean on a daily basis.

SOLUTION

How did you select this firm and what were the deciding factors?

We had been referred to Four Star General Cleaning by a colleague. The manager came to our space for a walk through, gave us a great quote and we hired them that week. Compared to other commercial cleaning companies, Four Star was professional, organized, friendly, and economical.

Describe the project in detail and walk through their service package.

The cleaning crew was responsible for cleaning each employee's desk, surrounding area, common area, and kitchenette.

How many resources from the vendor's team worked with you, and what were their positions?

I dealt directly with the Senior manager.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Overall great success. The crew was professional, always on time and the place was cleaned effectively.

How effective was the workflow between your team and theirs?

The workflow was seamless. The cleaning crew came in after hours and they were never in our way. When we showed up each morning the office was clean.

What did you find most impressive or unique about this company?

Friendly, on time, and paid attention to detail.

Are there any areas for improvement or something they could have done differently?

Nothing different - they were great from the start!