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Email, SMS & WhatsApp Marketing for Shopify

Try Forward is a Shopify-only email, SMS, and WhatsApp marketing service.

We run high-converting campaigns and automations for over 1,000 Shopify brands across fashion, beauty, food, and home goods. Every campaign is designed, written, and optimized by our team — you approve, we launch.

What we handle for you:

Email campaigns and newsletters built around your products
SMS marketing with cart recovery, flash sales, and re-engagement
WhatsApp marketing for high-intent, high-conversion touchpoints
50+ pre-built automations (welcome, abandoned cart, browse abandonment, post-purchase, win-back)
Audience segmentation based on real Shopify buying behavior
Free migration from Klaviyo, Mailchimp, or Omnisend in under 48 hours
Deep reporting on every campaign, every channel
Real results from real Shopify brands:

3.5x average return on every marketing dollar spent
47% average email open rate (industry standard is 21%)
$8.2M in attributed revenue earned for our merchants in 2025
1,000+ Shopify stores actively running campaigns through us
Why Shopify brands choose Forward over Klaviyo and Mailchimp:

We were built only for Shopify. Every feature, every integration, every workflow is shaped around how Shopify stores actually sell. No generic templates forced to fit e-commerce. No per-contact fees that punish you for growing your list. And no waiting in support queues — our human team responds in under two minutes, 24/7.

Whether you want us to fully manage your marketing or partner with your in-house team, we make sure your email, SMS, and WhatsApp work together to drive repeat sales.

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 2022

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    Our Story

    We’re Forward — a team of e‑commerce and Shopify specialists who built a unified email, SMS and WhatsApp marketing platform. Our mission: simplify Shopify marketing by syncing products, segments and automations into one dashboard. Values: Shopify-first design, fast human support, practical pricing. We power 1,000+ stores, $8.2M earned in 2025, 47% open rates and 3.5x average ROI through hands‑off flows and proven templates.

    What Sets Us Apart

    Built Exclusively for Shopify

    Forward is designed specifically for Shopify brands, helping ecommerce stores manage email, SMS, and WhatsApp marketing from one platform.

    Multi-Channel Marketing in One Place

    The platform combines email, SMS, and WhatsApp campaigns, automations, segmentation, and analytics so brands do not need multiple tools.

    Simple Pricing with No Contact Limits

    Forward offers straightforward pricing and does not charge based on the number of contacts, making it easier for growing Shopify stores to scale.

    Tools and Technology

    GitHub
    Mailchimp
    Zapier

    Commonly Asked Questions

    Forward helps Shopify brands manage email, SMS, and WhatsApp marketing from one platform. It supports campaigns, automations, segmentation, abandoned cart recovery, customer journeys, and analytics for ecommerce stores.

    Forward is best for Shopify store owners, ecommerce brands, DTC companies, and online retailers that want to grow sales through email, SMS, and WhatsApp marketing.

    Yes. Forward is built specifically for Shopify brands, which makes it easier for merchants to connect store data, create targeted campaigns, and automate customer communication.

    Forward supports email marketing, SMS marketing, and WhatsApp marketing, allowing Shopify brands to reach customers across multiple channels from one platform.

    Forward is focused only on Shopify, combines email, SMS, and WhatsApp in one place, and offers simple pricing without charging based on the number of contacts.

    Contact Forward

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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