Foresite Cybersecurity

BACKGROUND

Please describe your company and position.

I am the IT Engineer of a healthcare company 

Describe what your company does in a single sentence.

Mental Healthcare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Maintain our company firewalls
• Better security of our company network

SOLUTION

How did you find Foresite?

Referral

Why did you select Foresite over others?

• Referred to me
• Already using when I came on board.

Describe the scope of work in detail. Please include a summary of key deliverables.

• Needed changes and modifications done to the firewall to better the security of our network as well as work out some problems that we were experiencing on our network.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• More secure network and internet connection.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was done well and things were completed in a timely manner.

What was your primary form of communication with Foresite?

Email or Messaging App

What did you find most impressive or unique about this company?

The technical staff I work with are very customer-oriented and knowledgeable. 

Are there any areas for improvement or something Foresite could have done differently?

Can't think of anything at the moment.

BACKGROUND

Please describe your company and position.

I am the VP Marketing & Digital Operations of MB HAYNES Corporation

Describe what your company does in a single sentence.

We are a multi-trade Construction and Service Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Managed Security

SOLUTION

How did you find Foresite?

Referral

Why did you select Foresite over others?

• Great culture fit
• Referred to me

How many teammates from Foresite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Foresite has partnered with us to help manage our Overall Security Posture

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to monitor our actual incidents through their ticketing system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very timely, very involved through the entire project (ongoing)

What was your primary form of communication with Foresite?

Virtual Meeting

What did you find most impressive or unique about this company?

We've been impressed by their professional and personable service.

Are there any areas for improvement or something Foresite could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the IT Systems/Security Specialist of a manufacturing company 

Describe what your company does in a single sentence.

PCBA Manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• cybersecurity services
• cyber compliance and consulting

SOLUTION

How did you find Foresite?

Referral

Why did you select Foresite over others?

Referred to me

How many teammates from Foresite were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Firewall monitoring, endpoint protection, penetration testing. 
• A compliance gap analysis. 
• Patch management. 

Key deliverables include the compliance gap analysis report, threat hunting reports, and response to tickets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed cyber compliance gap analysis, completed tickets, completed penetration tests, completed firewall configuration and monitoring.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their firewall management, penetration testing, and ticketing have always been good. Patch management is a clunky solution through Ivanti that we do not like, but it is workable. Compliance management software was not delivered on time. The compliance gap analysis was not coordinated well between the consulting team and the rest of the house. However, the actual consulting for the project was good.

What was your primary form of communication with Foresite?

Virtual Meeting

What did you find most impressive or unique about this company?

They have their own ticketing and information portal which is good.

Are there any areas for improvement or something Foresite could have done differently?

We would have liked the patch management instance to be in-house so that we could roll-back updates easily which may have impact on some of our systems. The compliance software they promised was not delivered. The compliance gap analysis was not coordinated with the software which would have made our lives easier.

BACKGROUND

Please describe your company and position.

I am the Infrastructure and Support Manager of G R Lane Health Products Ltd

Describe what your company does in a single sentence.

Health and wellbeing products manufacturing of a wide range of OTC medicines, food supplements, natural products and confectionery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Perimeter monitoring of internet facing devices
• Rapid response to out of hours security notifications
• Managed upgrades of devices

SOLUTION

How did you find Foresite?

Vendor supplied

Why did you select Foresite over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Foresite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Add monitoring of firewall logs to central system 
• Add monitoring of additional perimeter devices to central system 
• Perform upgrades and hardening to firewall devices 
• Suggest additional steps based on best practice and real world threat intelligence

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All perimeter internet facing devices were monitored 24x7 and systems updated and hardened

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Delivered on time and on budget 
• Responsive, professional and knowledgeable

What was your primary form of communication with Foresite?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism was impressive.

Are there any areas for improvement or something Foresite could have done differently?

Nothing I can think of

BACKGROUND

Please describe your company and position.

 I am the IT Consultant of a construction company 

Describe what your company does in a single sentence.

Custom construction projects of all sizes across the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Network security monitoring
• Network security review and reccomendations

SOLUTION

How did you find Foresite?

Online Search

Why did you select Foresite over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Foresite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Foresite monitors our network's firewalls and workstations, and alerts us to any incidents that may need our attention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly reports show how many logs they review and how many need acted on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All of their staff have been very attentive to our questions and needs from day one. They are very quick to respond to any requests for help at any hour of the day and weekends.

What was your primary form of communication with Foresite?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their in-depth knowledge of security best practices and how to secure our network hardware has been very impressive.

Are there any areas for improvement or something Foresite could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Director of Information Technology of Washington County

Describe what your company does in a single sentence.

Local county government

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Maintain and secure firewall
• Maintain antivirus
• Managed Detection and Response

SOLUTION

How did you find Foresite?

Referral

Why did you select Foresite over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Foresite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Management of Fortiguard firewalls including security reviews, updates and patches, and threat detection. Antivirus monitoring and thread detection, including response to threats.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clear communication. Firewalls are much more secure and in order. Antivirus is now properly installed and monitored.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Foresite has been the best company I have ever dealt with as far as service. They deliver what they promise, and communicate clearly every step of the way. I have had every request addressed immediately and with professionalism.

What was your primary form of communication with Foresite?

Virtual Meeting

What did you find most impressive or unique about this company?

They are proficient at everything they have worked on for me. They are willing to help with every request if they are able.

Are there any areas for improvement or something Foresite could have done differently?

I am completely satisfied with how they operate.

BACKGROUND

Please describe your company and position.

I am the CIO of AIFS

Describe what your company does in a single sentence.

Education and Cultural Exchange

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Cyber Security Assessment
• Cyber Security Guidance

SOLUTION

How did you find Foresite?

Referral

Why did you select Foresite over others?

• Referred to me
• Company values aligned

How many teammates from Foresite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Several security assessments,breach and incident response, vulnerability assessments, outsourced patching. security program development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Secured environment and compliance with various regulations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Once quote was accepted, virtual project kick off meeting followed by regular schedule working sessions. All deliverables were on time and as scoped.

What was your primary form of communication with Foresite?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have deep cybersecurity knowledge and responsiveness.

Are there any areas for improvement or something Foresite could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the Security Engineer of a gps, navigation & gis company 

Describe what your company does in a single sentence.

Provides GIS information to 911 Call Centers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foresite to accomplish?

• Annual Penetration Testing
• Validate new architecture

SOLUTION

How did you find Foresite?

Used previously

Why did you select Foresite over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Know firsthand the quality of their work

How many teammates from Foresite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Perform network and application testing. Summary of deficiencies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Updates within the customer application and emails

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very timely responses and all products delivered within specifications.

What was your primary form of communication with Foresite?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very easy to work with to fit into my schedule

Are there any areas for improvement or something Foresite could have done differently?

None